I was nervous about making a larger purchase on something that "may not work" but after spending two days on a bus that was so bumpy, and then went swimming after with no issues I was so happy I bo... Mehr ansehen
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Das sagen Bewerter
If I could give less than one star I would. The customer service is terrible. I returned the item 3 weeks ago and still no refund. There's no excuse for that. I had ordered the wrong size, but they in... Mehr ansehen
It is hard to tell if the premium+ reliefband is working because the strap won't stay tight on my wrist. It loosens and moves around so my wrist doesn't keep contact which cause it to repeatedly turn... Mehr ansehen
My wife has tried everything---pills, shots, hypnotherapy---to overcome her lifetime motion sickness. She swears by the Reliefband. It gives her the ability to ride in cars and airliners without the u... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Reliefband is the first FDA-cleared wearable device for the treatment of nausea with hundreds of thousands of satisfied users worldwide. Originally designed for use in hospitals and with over 50 clinical trials, Reliefband is the go-to solution for 100% natural, fast-acting, and long-lasting nausea relief. Our full assortment of products offers drug- and side-effect-free relief for motion sickness, morning sickness, seasickness, hangovers, chemotherapy-, migraine-, and anxiety-induced nausea.
Kontaktinformationen
Vereinigte Staaten
- 877-735-2263
- customerservice@reliefband.com
- reliefband.com
3,1
Akzeptabel
128 Bewertungen
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Das haben sich andere Leute angesehen
I take Mounjaro for my diabetes
I take Mounjaro for my diabetes. It sometimes causes nausea. The Relief Band really helps me with it. I have told others how great it is. I showed the ad to my doctor and he is going to recommend it to his patients.
1. November 2024
Antwort von Reliefband
Hi Michelle,
We love hearing how the reliefband helps you and others! Thank you for sharing with your doctor. We are happy to send brochures and work with the office if they see a fit for their patients. Please have them reach out to customerservice@reliefband.com, and we can assist with different programs, as we do work with hospitals and doctor offices. We want to help as many people as possible who suffer from nausea!
Regards,
Reliefband Customer Service
the barrage of daily emails really is a…
the barrage of daily emails really is a turn off
1. November 2024
Antwort von Reliefband
Hi Mark,
We are sorry to hear that. If you wish to unsubscribe from our emails you can do so on our website. We like to keep our customers updated with new product releases, promotions, and general sales events.
Thanks,
Reliefband Customer Service
Took 4 weeks to get a refund processed
Took 4 weeks to get a refund processed, which is ridiculous! Then they charged be $35 for shipping and handling for the return. That is outrageous. I don't know how they run their company but that is poor customer support. I wish I had never bought the relief band. It didn't work and getting my money back was so much work.
29. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Reliefband
Hi Nikki,
We are sorry to hear about your issue with our return process. However, it is stated on our website here:
https://www.reliefband.com/policies/refund-policy
This is based on company policy. The Reliefband is effective for about 85% of the users who try it. We do offer FREE ground shipping and offer expedited to consumers. Again, we are sorry for your frustration with the return process. We are an FDA-Cleared Class II medical device and returns are required to be tested prior to refund or replacement.
Regards,
Reliefband Customer Service
Quit working after a year
I purchased the Relief Sport band a little over a year ago. It worked great on planes, boats, and car rides. I could actually read a little in the car without getting ill and I didn't feel the typical woozy feeling after a long journey. I am disappointed however that it quit working after the 1 yr warranty expired. I can't push the center button to turn it on. I was able to pop it back in place by pressing extra hard but it's still very difficult to press to get to the level of sensation I need. For the price, this should last more than a year. Very disappointing.
21. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Reliefband
Hi DeeDee,
We are sorry to hear of the issues with your Reliefband Sport device. Please contact our Reliefband Customer Service which can guide you through troubleshooting tips or offer you a discount to purchase a new unit. Please contact us at customerservice@reliefband.com.
Regards,
Melanie
RB Customer Service
Poor customer service from the…
Re: Order #1234545 confirmed.
Poor customer service from the beginning. I paid extra for fast shipping and had issues. The product stopped working within the first few days. Then they only warranty the main device and not the extra components that were purchased with the main device. After 6 weeks of waiting I finally get a refund for mush less than the purchased price. They have all of the devices that were purchased.
DO NOT BUY FROM THIS COMPANY
14. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Reliefband
Hello,
Thank you for your honest review. We are happy to work with you to come to a resolution on your issues. Please provide your order# so I can fully research this and settle on a fair resolution for you.
Thanks,
Reliefband Customer Service
The relief band takes too long for…
The relief band takes too long for delivery. At checkout, there was no option for expedited delivery. I wish there was.
2. Oktober 2024
Antwort von Reliefband
Hi Carol,
We are sorry to hear that you had an issue placing your order. This may have been an oversight, but we offer expedited shipping on the checkout page. We offer FREE ground shipping and then you an update to expedited. So sorry that was missed on your order. Fingers crossed it arrives quickly.
Shipping method
Ground Shipping - Free over $50
·
Free
Choose a shipping method
Ground Shipping - Free over $50
Free
Expedited Shipping and Handling (2-4 Business Days)
$35.00
Thanks,
Reliefband Customer Service
Gave mine away, bought another one
Because the relief band has been so effective for me, I gave mine away to my cousin's son to help him with his awful car sickness. But I can not enjoy amusement parks or long car rides without it, so I just purchased my second Relief Band. I also have stomach issues and Relief Band helps me not feel so nauseous. It has been an absolute game changer for me.
30. September 2024
Antwort von Reliefband
Hi Candance! Thank you for your review and feedback. We hear that often "It has been an absolute game changer for me".We are happy to hear that it provides you with relief of nausea while on long car rides and at the amusement parks! Thanks again for sharing.
Reliefband Customer Service
I gave you only one star because as of…
I gave you only one star because as of this date I still have not received my order. It should have been here by now.
So now that my order has been fulfilled, albeit, late, I can amend my review and report that the relief band works magic and fulfills its purpose. I might only suggest that the company be more realistic in telling customers when to expect their order. So I raise my report from 1 star to 4 stars.
28. September 2024
Antwort von Reliefband
Hi Marsha,
We appreciate your review. The Reliefband Conductivity gel was on a short backorder. Your order has shipped and shows delivered yesterday:
Delivered
Delivered, In/At Mailbox
CARLSBAD, CA 92011
October 9, 2024, 12:22 pm
We hope it has now been received. We apologize for the delay. I have issued you a $10.00 refund for the delay in your order. We would appreciate another opportunity to improve on the review.
Kind Regards,
Melanie Brothers
VP of Operations
Reliefband
First time dealing with motion sickness!
We were on an Alaskan Cruise when we had 11ft. waves. I had started taking dramamine prior to our trip, but it wasn’t enough. Our Butler told us about the motion sickness bracelet in the gift shop. We went down immediately to the gift shop and purchased the Reliefband with the replaceable battery. The salesperson suggested I set it at the 3rd level with as nauseous as I was. Within 24 hours I was able to lower the level and I wasn’t nauseous the rest of the cruise. I never ever have had any motion sickness until this recent cruise. I promised my husband any future cruise we go on I will be taking my new Reliefband with me.
11. September 2024
Antwort von Reliefband
Hi Jean,
We are thrilled to hear that the Reliefband helped you on your cruise! Would you mind sharing what cruise ship you were on?
Thanks!
Worked well the first several times I…
Worked well the first several times I used it. Now you can barely feel it working, even on the highest setting. Very disappointing especially after spending 200.00 on it. Waste of money….
14. September 2024
Bewertung ohne vorherige Einladung
Antwort von Reliefband
Hi Jeff,
We are sorry to hear you are experiencing issues with your device. We do offer a 1-year mfg warranty for defects with a replacement. Don't hesitate to contact our Customer Service team at customerservice@reliefband.com to assist you with troubleshooting tips OR to see if you are eligible for a replacement device.
1st trimester savior
Have been sick 24/7 in my first trimester. The band has allowed me to eat and function again.
31. August 2024
Antwort von Reliefband
Thank you for sharing your feedback and we are thrilled to hear it is helping you with eating and function again.
Best,
Reliefband Customer Service
When I realized that the band only…
When I realized that the band only lasted 50 hours with no way to rechayit I reached out to customer support but they wouldn’t refund it and allow me to exchange it.
31. August 2024
Antwort von Reliefband
Hi Karen,
We do apologize but our Customer Service Reps are following procedure:
If you purchase a Reliefband® Premier, Reliefband® Sport or Reliefband® Flex you are not completely satisfied with the product for any reason within 14 days of receipt of purchase, we will refund your purchase price excluding shipping and handling charges. The Reliefband® 50 Hours is excluded from this return policy.
Additionally, I have attached the Return Policy and Warranty page here: Return Policy and Warranty – Reliefband®
Please also note that the following information is posted on our website, under the description of the 50-Hour device:
•"50 Hours of Total Use"
•"THE RELIEFBAND®️ 50 HOURS IS EXCLUDED FROM DISCOUNTS AND THE 14-DAY MONEY-BACK GUARANTEE."
Not for My Type of Nausea
The band looks great and I am sure it is helpful for many people. Unfortunately I tried it for 2 weeks and it did nothing to relieve my nausea. It may be that it’s because my nausea is anxiety and medication related and not due to any type of motion sickness. But it was worth a try.
23. August 2024
Antwort von Reliefband
Thank you for your review.
Freedom on the Road
I get motion sickness while driving sometimes but mostly when I’m a passenger. I live in Ozark Mountains so any trip to the river, lakes or road trip, I have to drive so I don’t get sick. With Reliefband, I am able to be a passenger now!!! ReliefBand has no side effects like other medicines for motion sickness so I can enjoy my trip! This is literally life changing for me and my family!!
1. August 2024
Antwort von Reliefband
Hi Deanna! We love hearing stories of relief! We are thrilled to hear you can now travel as a passenger and that it is life-changing for you an your family.
Best,
Reliefband Customer Service
I’m a nurse and was shocked when I wore…
I’m a nurse and was shocked when I wore it for the first time and it actually worked. I get pretty severe nausea from motion sickness and it actually worked for that. Unfortunately in my last order I had the band missing from the order, but I’m sure I’ll hear from you. Thank you
31. Juli 2024
Antwort von Reliefband
Hi Debra,
Thank you for sharing your feedback and success with the reliefband! We apologize for the error with your order. Please contact our Customer Service team and ask for Melinda. We can ship you the missing item. Email customerservice@reliefband.com.
Regards,
Reliefband Customer Service
Easy to order
Easy to order although the product did not help the nausea of pregnancy with my daughter in law. The shopping experience was easy and did not have any problems.
1. August 2024
Antwort von Reliefband
Thank you for sharing your feedback and review.
Reliefband Customer Service
I was really hoping for better results
There’s still a possibility I will be returning it. I ordered it to help with morning sickness and I’m not getting the relief I was hoping for. It also caused a rash on my wrist and I haven’t been able to wear it for 2 days because it burns the rash if I do.
1. August 2024
Antwort von Reliefband
Hi Kiersten,
We are sorry to hear about the skin issue. We suggest switching wrists. Please contact the Reliefband Customer Serice team for an exchange to our hypoallergenic model at customerservice@reliefband.com.
I love this product
I love this product. I have the original ReliefBand and just got the Flex. I love the fact that it has replaceable batteries and I don't have to worry about charging and I can attatch it with my iWatch.
8. August 2024
Antwort von Reliefband
Thank you for your 5-star review! We love hearing stories of success with the reliefband!
Best,
Melanie
I tried to cancel with a few hours of…
I tried to cancel with a few hours of placing the order and never heard back. Then a few days later I got an alert that it shipped.
2. August 2024
Antwort von Reliefband
We are sorry we couldn't cancel the order. We offer a 14-money-back guarantee- Don't hesitate to contact Reliefband Customer Service at 877-735-2263 or via email at customerservice@reliefband.com to assist with returning your device.
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