This is so tough to write a negative review as Amanda our intermediary was so attentive and a lovely person to talk too and we were so happy to have her onboard looking after us . Unfortunately sin... Mehr ansehen
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Das sagen Bewerter
I wasn't sure if this would work. After all it was 1968 since I last saw the person that I wanted. Relative connections were brilliant. Found her, sensitively connected us back together. We're emai... Mehr ansehen
After much deliberation and having reassuring conversations and Jacob Thackray, I finally agreed to proceed. My caae was then handed over to Amanda Harrison. Having been told that contact by phone... Mehr ansehen
I can’t thank the team at relative connections enough. From the first call everyone was so helpful and understanding . My mother age 85 had never known who her natural father was. A war baby she was... Mehr ansehen
Unternehmensdetails
Über Relative Connections Limited
Vom Unternehmen geschrieben
Relative Connections is the UK’s leading Tracing Agency.
With a difference! We find your exact person the right way.
Since 2008 we have provided the most in-depth, ethical, and trusted people tracing service to over 21,000 people across the UK and beyond.
What makes us different is we don’t just provide you with an address for your person. That’s the start of your journey not the end.
So, once we’ve found your exact person, we include a supportive intermediary service, meaning when you’re ready to contact your person, we’ll help you to do that too.
We offer a range of tracing services including,
- Finding a lost family member
- Finding long lost friends
- Genealogy Research
- Beneficiary tracing
- Debtor Tracing
- Finding owners of unregistered land
Your search can be tailored to your exact needs.
Every search starts with a first step. So, we would encourage you to call us today on 0113 2825900
Our professional team can answer any questions you have and provide you with a no obligation quote.
The team are trained in data protection, GDPR, Counselling and Safeguarding.
Whomever you need to find, Relative Connections will get you the answers you’re looking for.
Book a consultation todayKontaktinformationen
28 Marsh Street, LS26 0BB, Rothwell, Leeds, Vereinigtes Königreich
- 0113 2825900
- info@relativeconnections.co.uk
- relativeconnections.co.uk
3,6
Akzeptabel
1177 Bewertungen
Hat 47 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Family Connection
Relative Connection did an excellent job of tracking down a lost relative from over 50 years back, including the complication of the individual having changed their name in the meantime. We are very pleased with the outcome.
14. Juni 2024
Antwort von Relative Connections Limited
Hello
Thank you for your review of our service.
We were delighted to assist you and would love to hear from you if you ever need further help.
Take care
Warm regards
Sue
The service provided was both professional and efficient
The service provided was both professional and speedy; the advisor was kind and sympathetic and was able to successfully make contact with my long lost friend.
24. Juni 2024
Antwort von Relative Connections Limited
Hello
Thank you for taking the time to review our service and share your experience.
We were happy to be able to help and very much enjoyed working with you.
Take care and do get in touch if you ever need further help.
Warm regards
Sue
The staff were great
The staff were great, keep you up dated, very helpful
Would recommend them 👌
14. Juni 2024
Antwort von Relative Connections Limited
Hello
Thank you for taking the time to leave a review and for your very kind words.
We were very happy to assist you and do let us know if we can ever be of further assistance.
Take care
Warm regards
Sue
Excellent
After a few failed attempts with other services, I contacted Relative Connections and I am blown away with the service and results. Sue from the outset was brilliant. Any concerns I had were put at ease and the customer service throughout was faultless.
21. Juni 2024
Antwort von Relative Connections Limited
Hello.
Thank you for entrusting us with this very important work and for taking the time to leave your review.
It was my absolute pleasure to assist and I was delighted that we were able to locate your person and to be able to make arrangements for you both to speak.
I very much appreciated you updating me to let me know the call was successful and we are very happy for you.
Please do not hesitate to get in touch if we can ever be of further assistance.
Warm regards
Sue
You're told what to expect from the…
You're told what to expect from the start. Honest, friendly, very helpful, no hidden extras.
They take you through each step as you go. Couldn't recommend them enough.
14. Juni 2024
Antwort von Relative Connections Limited
Hello
Thank you for taking the time to review our service.
We were very happy to be able to help and delighted at the lovely outcome.
We wish you and your family much happiness in the future.
Warm regards
Sue
Great Service
Clear and timely communication on updates of my contact request. Each department played their role which made the whole search more efficient. Felt like a very professional service, which made contact somewhat less awkward.
14. Juni 2024
Antwort von Relative Connections Limited
Hello
Thank you for taking the time to leave a review.
We were very happy to assist you and please do not hesitate to get back in touch if we can ever be of further service.
Kind regards
Sue
Not every supplier demonstrates good…
Not every supplier demonstrates good will and caring, the final need is for a reliable delivery service and some deliveries by unscrupulous “stand back and throw” drivers causes disappointment
7. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Relative Connections Limited
Hello
Thank you for your review. We appreciate you entrusting us with this work on your behalf.
Kind regards
Sue
they contacted me by post asking for me…
they contacted me by post asking for me to contact them by phone there number is constantly engaged I tryed 26 times over for over 2 hours this company just cant be botherd I must asume they have taken somebodys money sumwhere down the line but if they cant be botherd to folow up why should I?
No the number was dialed corectly a message then tells you the name of your company it goes on to offer 3 choices after selecting any of the 3 options
it then gives the engaged tone before cutting of after 33 secs and it's exactley the same this morning
Thanks for the reply but untill I find out moor about this my number and email address will be withheld for security reasons.
Thank you Sue
as I stated before my number and email are witheld for security reasons and I use 3 so untill your providers are able to rectify the isue I will be unable to assist your enquirys .
20. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Relative Connections Limited
**UPDATE** 1.00pm 11/06 - Hello, we are happy to confirm that our telephone providers have now been advised by your mobile network three that the issue has now been fixed. Therefore you should now be able to contact us anonymously from your cell phone. Our providers and BT confirmed that the issue was with the three network and therefore a solution was not in our control. We look forward to hearing from you.
Kind regards, Sue
**UPDATE** 4.30pm 21/05/2024
Our telephone providers have identified that the issue appears to affect only mobile users on the 3 Network calling anonymously. At the moment they are still working to fix the issue.
Therefore if you are using the 3 network and are able to call in witheld from any number not on this network you should be able to reach us without issue.
At this moment in time I have no update on when the issue will be resolved for those using the 3 Network.
Thank you for your patience whilst our telephone providers work to fix this issue.
Kind regards
Sue
Hello
I am sorry to hear that you couldnt reach us yesterday and that you have had the same difficulty today.
Thank you for confirming that you do have the correct number. We have reported this to our telephone provider who is currently looking into this as we had not had any unanswered calls at the time of your edit. It appears that, as the calls are not coming through to any department they are not registering on our daily call logs but have been identified on our inbound records register.
It appears that the issue relates specifically to calls being made from witheld/anonymous numbers and that inbound calls (certainly yesterday) from anon numbers experienced a loss of connection when selecting a department.
I am waiting to hear back from our providers with confirmation that the issue is fixed but that should NEVER happen and so if you call and this happens again then the issue is not yet fixed. Therefore I apologise for the inconvenience. If you email and provide a telephone number I will be happy to call you. I assure you that your number will be used only for the purpose of returning your call and will not be shared with anyone.
Alternatively if you are able to call from a number that is not witheld then you should not experience this issue. The only other alternative is to call back in a day or two and hopefully the issue will be fixed. We apologise for any inconvenience and/or distress this may have caused and appreciate you letting us know of this issue. Please know that your call is important to us.
I assure you that we care very much about speaking to people we have written to. We also incude an email address as it isnt always convenient for people to speak to us during our office hours and will always accommodate anyone who takes the time to respond to us.
You can also email us on info@relativeconnections.co.uk and we will be happy explain why we have written.
Thank you again for bringing thsi matter to our attention and we assure you that this is a technical issue and is not reflective of our usual service.
Thank you
Sue
Thank you - I do appreciate you wishing to withold your telephone number/email address for the time being and therefore if you could please bear with us whilst the problem with our telephone service is being investigated and try again in a couple of days. I'm unsure if the issue is universal across our service or if it is just on the main office number. Please feel free to try my direct line which is 01134362825.
Once again thank you for bringing this matter to our attention.
THESE ARE A LEGITAMATE FIRM WHO FOUND…
THESE ARE A LEGITAMATE FIRM WHO FOUND THE PERSON I WAS LOOKING FOR SO I AM VERY HAPPY.WOULD DEFINATELY USE THEM AGAIN AND A SPECIAL THANKS TO SUE HARRISON WHO WAS SO CARING.THANK YOU.TONY
2. Mai 2024
Antwort von Relative Connections Limited
Hello Tony
You are very welcome, it was our pleasure and I hope all is well with you.
Thank you for choosing us to carry out this very important work on your behalf and please don't hesitate to get in touch if we can ever be of further assitance.
Take care
Warm regards
Sue
Feedback
Absolutely invaluable support from the team at Relative Connections. They pieced together a very complicated family tree going back to the 18th century...and tracked down two living relatives and persuaded one of them to connect with me directly, which led to wonderful revelations...all thanks to Josh and Sue at Relative Connections. Fantastic service.
29. April 2024
Antwort von Relative Connections Limited
Hi Jim
It was an absolute pleasure to assist and such fascinating research too! We were delighted that you finally got to showcase your hard work to at least one descendant, a truly wonderful outcome.
It was genuinely lovely to work with you and should you ever need our assistance in the future then please do get in touch.
We wish you every success with your future endeavours.
Take care.
Warm regards
Sue
I took ages to make the decision to ask…
I took ages to make the decision to ask Relative Connections to help me.
But wish I had done it sooner.
They found my old school friend, from over 40 years ago, in days, and we were in contact within a week.
Every person at every stage of the process was brilliant.
Would definitely recommend this company to anyone searching for an old friend.
Thank you so much Relative Connections
10. April 2024
Antwort von Relative Connections Limited
Hello
Thank you for taking the time to leave a review of our service.
We were so happy to be able to assist you and your old friend get back in touch and even happier to be able to conclude it so quickly for you.
We do hope that you are enjoying catching up on the years gone by.
Please do get in touch if we can ever offer any further assistance.
Warm regards
Sue
Excellent service and friendly staff…
Excellent service and friendly staff who showed support.
30. April 2024
Antwort von Relative Connections Limited
Hello
Thank you for taking the time to leave a review of our service, we very much appreciate it.
It was a genuine pleasure to assist you and please do get in touch if you ever require further assistance.
Take care,
Warm regards
Sue
Exemplary service
Relative Connections did everything I expected of them in an exemplary fashion even if the eventual outcome was not what I hoped for. It was no fault of theirs.
30. April 2024
Antwort von Relative Connections Limited
Hello
Thank you for kindly leaving such a lovely and positive review about our service.
I know how disapppointing the outcome was and I only wish we had been sharing a more positive conclusion with you.
It was a pleasure working with you and please do not hesitate to get in touch if we can ever be of further assistence.
Take care,
Warm regards
Sue
They persevered with me when I couldn't…
They persevered with me when I couldn't decide what to do. Always tolerant, helpful and polite, they kept me informed of progress at all times. The search was completed quickly and I was supported by a counseller at all times. Thoroughly deserves 5 stars
29. April 2024
Antwort von Relative Connections Limited
Hello
Thank you for taking the time to share your experience and review our service. It was important that you proceeded when you were ready and so we were happy to support you in the interim.
Thank you for choosing us to carry out this very imporatnt work on your behalf, we enjoyed working with you and please do get in touch if we can ever be of further assistance.
Warm regards
Sue
Difficult query, promptly sorted
I suspect our query was not as easy as many because we had no actual connection to the person we sought so could give forename and surname and that was about that. Even so, the answer was full and prompt and as well as that, the staff are super friendly. I would recommend them to anyone with someone to find.
18. April 2024
Antwort von Relative Connections Limited
Hello
Thank you so much for taking the time to review our service.
Your search requirements certainly presented us with a challenge, but we do love a challenge and so we thouroughly enjoyed following the clues and solving this one.
We wish you all the best and please do not hesitate to get in touch if we can ever be of further service to you.
Warm regards
Sue
Exceptional service
Every communication was super quick and very well managed. All the staff I spoke to were very considerate and kept me informed along the way.
I couldn’t recommend them enough for the service I received, thank you
27. März 2024
Antwort von Relative Connections Limited
Hello
Thank you for taking the time to leave a review.
We were very happy to be able to assist you with your search and to mediate in arranging contact. We do hope all is going well and wish you all the best for the future.
Please do not hesitate to get in touch if we can ever be of further assistance.
Warm regards
Sue
Real people who genuinely care.
I recently engaged Relative Connections to find my long lost step-brother so that he and his dying father could re-connect. I had tried and failed for so long and the time critical nature of my search lead me to seek professional help. Relative Connections found him in less than a day and expedited the connection to a successful conclusion with nothing short of pure compassion and professionalism. I cannot recommend them higher. There is nothing quite like the call from the beneficiary saying how grateful they are for finding the person they have been longing to see but had all but given up hope of finding.
11. April 2024
Antwort von Relative Connections Limited
Hello
Thank you so much for your lovely review. It was our pleasure to assist you. We completely understood the importance of making a speedy connection for you under the circumstances and we were so pleased that we were able to do so.
We wish you and your family all the best and please do not hesitate to get in touch if we can ever be of further assistance.
Warm regards
Sue
I have tried for thirty years to find an old school friend
I have tried for thirty years to contact Paul Brown. My best friend from infants and primary school, We lost contact but relative connections managed to find him. Which was great and I’ve emailed him and hope to keep in contact. Thank you.
27. März 2024
Antwort von Relative Connections Limited
Hi Vince
Thank you so much for taking the time to leave such a lovely review.
It gave me great pleasure to be able to share the happy news with both you and Paul and to get you both back in touch for a long overdue catchup.
The team and I wish you all the very best.
Please do get in touch if we can ever be of further assistance.
Warm regards
Sue
Working with Josh and his team at…
Working with Josh and his team at Relative Connection was a great experience, it was truly amazing how they were able to find my dad, sister, and brother, they found me the pieces to the puzzle that was missing in my life, and I would truly recommend their services.
27. März 2024
Antwort von Relative Connections Limited
Hi Leo
Thank you for your review.
I have passed on your kind words to the team and they all said what a great pleasure it was to assist you on this journey.
We wish you all the very best and do not hesitate to get in touch at any time if you need further help.
Warm regards
Sue
Mine is still on going but Sue is doing…
Mine is still on going but Sue is doing a fantastic job and very much appreciated
27. März 2024
Antwort von Relative Connections Limited
Hi
Thank you for your lovely review. It has been a genuine pleasure working with you and I am happy we were able to quickly locate your old friend and get you in touch.
Warm regards
Sue
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