i am getting constant e mails to review my experience. Payed for VIP or expedited order got lost had to buy alternative x mas gifts, showed up amonth and a half later. Im sure theres a lot of companys... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
i am getting constant e mails to review my experience. Payed for VIP or expedited order got lost had to buy alternative x mas gifts, showed up amonth and a half later. Im sure theres a lot of companys... Mehr ansehen
Unternehmen hat geantwortet
Fast service, accurate results, fast shipping. A little bummed out that the new canvas frames are substantially thinner than the old canvas frames, but it is what it is.
Amazing product and top notch customer service. Definitely plan ahead for gifts - my first order came and was unfortunately the wrong print. However, quickly got in touch with owner on Instagram for a... Mehr ansehen
I would definitely order again and would recommend Regal Pawtraits to anyone looking for a unique personal gift. I ordered a portrait of our family dog as a gift for my mom. Molly was a member of... Mehr ansehen
Regal Pawtraits creates regal renaissance-style oil portraits featuring pets and humans while raising awareness for homeless pets. Sustainably Made with Our Partners in USA, Australia, United Kingdom, and New Zealand.
Vereinigte Staaten
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 85 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
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Picture did need rework but they eventually made the appropriate changes and delivered an awesome finished product. Will order again

Antwort von Regal Pawtraits
I love the picture. The price was worth it. However, if I might make one observation… the arms are not in proportion with the head. They are too long and make the image almost ‘ape-like’. I should have picked this up on the proof you sent me. This takes away the overall impression of the finished picture, which is a pity.

Antwort von Regal Pawtraits
This was a gift for a friend. I gave it to him during a party for him and it was a huge hit. This was the perfect gift.
Super easy to order, extremely prompt artwork proof that was perfect on first draft and prompt delivery. This was our second purchase and the same standards across both purchases. Highly recommend.
Front the beginning to the end I received impeccable service. The end result was a fantastic picture. Excellent quality. All around great experience for the 3rd time.
Was able to render 45 y o photo into a great keepsake for our children!
Nothing about my transaction went smoothly with this company. I placed my order in the middle of January, did not receive the proof until January 28th - approved the proof shipping label was made and took 15 days for the product to arrive. Upon opening the box the picture was of another couple. i reached out several times asking for the correct product to be sent. no replies over e mail or text. Phone number for the company is not active. I have continued daily e mailing support and texting the number given and no response.
Follow Up 4/16/2025
After several unanswered texts, e mails and the review on trust pilot I did receive the correct product in about a 5-to-6-week time period. The item shipped was correct and is exactly as ordered.
I received a text about a week after receiving the product and was told that they had an internal communication problem causing the issues.
After reading positive reviews maybe this was a one off? If you order from the company I hope you have better luck than my experience.
I raised my original star rating from a one to a three since they did make it right and the product turned out great.

Antwort von Regal Pawtraits
I was sent a proof and I wrote twice saying I did not care for it. I wanted to have her look older. Never heard from anyone. I ordered it because I needed it for a gift. Very disappointing in regards to customer service especially how expensive it was.
My sister's Kippy crossed the rainbow bridge over the summer so I purchased this item as a gift for her. The turn time was much faster than anticipated and the product is absolutly gorgeous. I do wish there were options to add real frames however, the product itself is fantastic. We were all very pleased.
It was perfect!! My daughter absolutely adored the painting of her dog. Great job!!
Absolutely loved the print and the company was so easy to work with. Overall great product and experience
Absolutely excellent service and delivery. So pleased with finished product my partner Absolutely loved it.
Excited to get mine but I haven’t been able to get in touch with the company and I need to change the delivery address as I accidentally sent it to my old address . It’s been a week now
The product was excellent, however, I inadvertently made two orders instead of one. In trying to edit the first order i unintentionally started a second order and was charged a second time. I have explained the situation twice thru on-line support and have rec'd neither a response nor a refund.
Great service, needed some adjustments and they happily helped. Great service, fast shipping, quality product.
We lost our young dog to cancer on 4th December and I ordered a pawtrait for Christmas for my husband. Shipping says label issued awaiting item. I have sent numerous communications with no response so now adding stress to a really sad event:(

Antwort von Regal Pawtraits
I purchased 3 pictures for my friends for Christmas that showcased their "royal" dogs - saying they loved them is an understatement! I appreciated their proof process and did make a revision on one portrait and was super fast and easy! I will definitely be a returning customer and have already shared their website with many! Thank you for making my gifts the star of the party!
The final image was better than expected! Our recipient laughed, cried and hugged us all. She loved it!
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