Easy to follow website. Clear details about the cover. Good communication. Straight forward renewal at a reasonable price. Luckily, I haven't had to make a claim yet, but the peace of mind knowing t... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
On our holiday to Malta, when returning the hire car, the hire company, said that there was an additional scratch even though scratches were mentioned on the original contract and that we had to pay a... Mehr ansehen
Unternehmen hat geantwortet
Been using reduce my excess for several years now. Simple straightforward. Never had to claim yet. But having all the cover I need takes away the stress when hiring cars.
Unternehmen hat geantwortet
Update 18/3/26 We have changed our review from a 1 star to 4 star as an agent got in touch following this review and we got a refund sent minus their fees. To improve, it'd have been great if ou... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über ReduceMyExcess
Vom Unternehmen geschrieben
ReduceMyExcess is a leading provider of car hire excess insurance, created to offer drivers a clearer and more affordable alternative to costly rental company waivers. ReduceMyExcess has been recognised with the Which? Best Buy award for our hire car excess insurance.
Since 2011, we have focused on providing comprehensive and affordable car hire excess insurance policies alongside uncomplicated information to help customers make informed decisions when renting a car.Kontaktinformationen
Vereinigtes Königreich
- reducemyexcess.co.uk
ReduceMyExcess Car Hire Excess Insurance
4,7
Hervorragend
2015 Bewertungen
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Renewed policy when I didn't want it
Renewed policy when I didn't want it. Still waiting for customer services to answer me. Can't find a phone number to speak to somebody. Auto renewal should never be the default.
20. März 2026
Antwort von ReduceMyExcess
Hi there,
Thank you for taking the time to leave a review. We’re sorry to hear that you’re unhappy with the response time.
We can confirm that an agent responded on the same day your request was submitted (20/03/2026). Could you please check your spam or junk folder in case the response has been filtered there?
I have also requested an agent to follow up on the email thread to help resolve this for you.
Kind regards,
Chloe
Easy Claims Process
I had a minor accident whilst abroad and needed to make a claim. Was dreading the experience expecting it to be a nightmare of back and forth. My claim was approved in 2 days. So easy to make the claim and the turnaround time was amazing. Very impressed!
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von ReduceMyExcess
Hi Steven,
We're happy to hear that your claim experience was so positive, especially during a difficult time abroad. We appreciate your feedback and are glad we could process your claim quickly and efficiently!
Kind regards,
Anna
Antwort von ReduceMyExcess
Hi Vikki,
We appreciate your feedback and are happy you found our website easy and fast to use, allowing you to quickly purchase your car hire excess insurance. Thank you!
Kind regards,
Anna
Antwort von ReduceMyExcess
Hi Derek,
We're happy our process was quick and easy, and that you found our price competitive. Thank you for your positive feedback.
Kind regards,
Anna
Antwort von ReduceMyExcess
Hi Mike,
Thank you for your feedback. We’re sorry to hear that you were unhappy due to not receiving a response.
As your request was received over the weekend, our offices were closed. We aim to respond within two working days, and I can confirm that one of our agents has now been in touch and resolved this for you today.
Kind regards,
Chloe
Peace of mind.
Easy to follow website. Clear details about the cover. Good communication. Straight forward renewal at a reasonable price.
Luckily, I haven't had to make a claim yet, but the peace of mind knowing they are there if needed is worth every penny.
20. März 2026
Antwort von ReduceMyExcess
Hi,
We're happy to hear that our website was easy to use and the details of the cover were clear. We appreciate your feedback regarding the renewal process and price. It's great to know that our car hire excess insurance provides you with peace of mind.
Kind regards,
Anna
Antwort von ReduceMyExcess
Hi Ian,
We're happy that you found the service on ReduceMyExcess to be excellent!
Kind regards,
Anna
Awful job to cancel auto renewal
The auto renewal on this policy is diabolical it is very difficult to cancel and it will make me never use this company again
22. März 2026
Antwort von ReduceMyExcess
Hi there,
Thank you for taking the time to leave a review. We’re sorry to hear that you’re unhappy.
Auto-renewal is designed to ensure your cover continues without interruption for peace of mind. However, this can be turned off as requested, and we’re always happy to assist with this.
I can confirm that one of our agents has responded to your recent enquiry submitted via our contact form.
Kind regards,
Chloe
Antwort von ReduceMyExcess
Hi Kieron,
We're happy to hear that you found the renewal process easy and the price good. Thank you for your feedback!
Kind regards,
Anna
Antwort von ReduceMyExcess
Hi James,
We're happy the price was good and the process was easy. Thank you for your positive feedback!
Kind regards,
Anna
easy to buy the insurance
23. März 2026
Antwort von ReduceMyExcess
Hi Mohamed,
We're glad the insurance purchase was easy. Thank you for your feedback!
Kind regards,
Anna
Antwort von ReduceMyExcess
Hi Jackie,
We're happy to hear that our process was easy to understand and took only a short amount of time. Thank you for your positive feedback!
Kind regards,
Anna
Clarity and simplicity
19. März 2026
Antwort von ReduceMyExcess
Hi Paul,
It's excellent to hear that you found ReduceMyExcess clear and simple.
Kind regards,
Anna
Antwort von ReduceMyExcess
Hi Tony,
We appreciate your feedback and are happy you found our website easy to use and the price competitive. Thank you for sharing.
Kind regards,
Anna
Antwort von ReduceMyExcess
Hi Ed,
We're happy to hear that you found it easy to get a clear quote and that our fees seem reasonable. Thank you for your feedback.
Kind regards,
Anna
Antwort von ReduceMyExcess
Hi Andrew,
We're happy you found it easy to get cover at a great price. Thank you for your positive feedback!
Kind regards,
Anna
Been using reduce my excess for several…
Been using reduce my excess for several years now. Simple straightforward. Never had to claim yet. But having all the cover I need takes away the stress when hiring cars.
19. März 2026
Antwort von ReduceMyExcess
Hi John,
We appreciate you taking the time to share your long-term experience. We're happy to hear that our straightforward service provides peace of mind when renting cars. Thank you for your positive feedback!
Kind regards,
Anna
So easy to read and purchase
So easy to read and purchase! No silly jargon just plain English, thank you!!
22. März 2026
Antwort von ReduceMyExcess
Hi,
We're so glad our clear and straightforward language made purchasing easy! Thank you for your positive feedback.
Kind regards,
Anna
Easy to understand and complete
Easy to understand and complete, clear options and quick.
19. März 2026
Antwort von ReduceMyExcess
Hi Alison,
We're happy the options were clear, the process quick, and easy to understand. We appreciate you taking the time to leave positive feedback.
Kind regards,
Anna
Antwort von ReduceMyExcess
Hi Andrew,
We're happy you find our website easy to use and our service great. Thank you for your feedback.
Kind regards,
Anna
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