This was my first purchase from Rebag, and I'm impressed. The LV tote I purchased was in fabulous condition, almost like new--yet Rebag humbly rated it as "Good." More highly-rated bags must have ne... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The earrings I purchased are in great shape, however the backs do not stay on. They slide right off and one of the earrings fell off twice within a couple hours. Luckily i noticed so didn't lose eithe... Mehr ansehen
I requested my bag to be returned. There was concerns regarding your description of my bag. I ask to show me pictures of the wear you described. You refused. In an email you stated that you would send... Mehr ansehen
Unternehmen hat geantwortet
Rebag is a fantastic concept to help reduce fashion waste. You can trust the product's authenticity and the fair evaluation they give of each product, so you know exactly what you are getting. Jaun (D... Mehr ansehen
3,6
Akzeptabel
647 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 71 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Confident about the quality and brand…
Confident about the quality and brand of the purchase. Received the order much more quickly than I expected! Price was reasonable.
30. April 2026
Shipping can be improved
Shipping can be improved. FARFETCH offers to hold at location without any fuss
30. April 2026
Antwort von Rebag
Hi, and thank you for your feedback! We appreciate you taking the time to share your experience, as it helps us continue refining our service. If there’s anything we can further assist with, please feel free to reach out to us at contact@rebag.com.
Fees to resell are too high and the…
Fees to resell are too high and the process takes too long compared to other outlets. Prices are also not as competitive. I canceled my membership (totally not worth it) and you still billed me.
30. April 2026
Antwort von Rebag
Thank you for your feedback. We’re sorry to hear that your experience did not fully meet expectations and appreciate you bringing this to our attention. Please feel free to contact us at contact@rebag.com so we can further assist.
Horrible company
Horrible company! I wouldn’t recommend them. Better companies that have better deals and customer service!
29. April 2026
Antwort von Rebag
Hi, and thank you for your feedback! We appreciate you taking the time to share your experience, as it helps us continue refining our service. If there’s anything we can further assist with, please feel free to reach out to us at contact@rebag.com.
Amazing service
Amazing service. Product was just as described. Maybe even better. Quick delivery as well.
30. April 2026
Extremely Delayed Payout
Extremely Delayed Payout - Unprofessional Communication
"Order completed on April 2nd. Over a month of delays. Natasha and Knas keep promising updates but going silent. I will update this review ONLY after I receive my money."
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Rebag
Hi, and thank you for your feedback! We appreciate you taking the time to share your experience, as it helps us continue refining our service. If there’s anything we can further assist with, please feel free to reach out to us at contact@rebag.com.
Excellent customer service
Salesperson was very knowledgeable and friendly. Comparing different styles of one designer was very helpful in making my decision.
29. April 2026
Dear Rebag Team,
Dear Rebag Team,
I recently received my Rodeo Charm and absolutely love the item. However, I’d like to suggest a few packaging improvements to match your luxury standards:
Custom Boxes: Using sturdier, Rebag-branded shipping boxes instead of standard FedEx packaging.
Premium Wrapping: Wrapping items in high-quality tissue paper with a custom Rebag sticker to enhance the unboxing experience.
Since these are pre-owned luxury goods, a "gift-ready" presentation would make the experience much more special.
29. April 2026
Antwort von Rebag
Thank you for your feedback. We’re sorry to hear that your experience did not fully meet expectations and appreciate you bringing this to our attention. Please feel free to contact us at contact@rebag.com so we can further assist.
Thank you
Thank you, Danilo, for your excellent customer service and for helping me through this process.
6. Mai 2026
Bewertung ohne vorherige Einladung
Carlos was a huge help
Carlos was a huge help! I was having trouble for 4 days receiving a payout code, and I received no response from the chats help or email response. When I finally called in Carlos helped me and solved the issue within 5 mins. Thank you so much Carlos!
6. Mai 2026
Bewertung ohne vorherige Einladung
Excellent Customer Service
Excellent Customer Service, Fantastic Products and Prices, Very Knowledgeable Employees.
29. April 2026
I am not available during the week to…
I am not available during the week to accept packages and unfortunately FedEx informed that I do not have the option to hold the package at one of their locations for pick up which is odd and inconvenient. I haven’t even received the handbag to review it Hope I get it before it’s returned
28. April 2026
Antwort von Rebag
Hi, and thank you for your feedback! We appreciate you taking the time to share your experience, as it helps us continue refining our service. If there’s anything we can further assist with, please feel free to reach out to us at contact@rebag.com.
I’m so happy with Ariel and Gabriel for the help that they gave me to find my beautiful bag
I have a good experience at Arcadia Store Thank you so much Ariel and Gabriel
28. April 2026
Professional
Professional, Items as publicized, Honesty, Attention to detail, Efficiency. All very good things.
28. April 2026
Great experience
Great experience! Quick shipping and handled with care. The sneakers i got were listed as very good condition but honestly i would’ve marked them as excellent almost brand new, only thing missing was the sneaker box which was listed.
28. April 2026
Multiple issues with shipping
Multiple issues with shipping, tried to purchase same bag twice. And finally cancelled because I figured this was not meant to be. They really could improve their website regarding shipping and then stay in that time frame. First time they dont ship to shipping service like I have. Second it was shipped earlier by a week and I wasnt home. They dont allow vaca holds or reschedule dates to be done via FedEx. Just a shite show. Also Pictures are bad, and hard to see flaws. Price has gotten high.
28. April 2026
Antwort von Rebag
Thank you for your feedback. We’re sorry to hear that your experience did not fully meet expectations and appreciate you bringing this to our attention. Please feel free to contact us at contact@rebag.com so we can further assist.
Outstanding Customer Service
The Customer Service has been excellent. I have had zero issues processing any returns!
28. April 2026
The discount was awesome and I…
The discount was awesome and I appreciated the verification process.
28. April 2026
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.