Real Foods Bewertungen 

4.827
TrustScore 4.5 von 5

4,5

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Always helpful staff, always delivered timely, if anything not available options are given. Good quality items - have been using for several years now

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I don't have a good health food store near me so I always order from Real Foods. Their own brand nuts, seeds, flours etc. are great quality and reasonably priced, and they've a good range of organic p... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

I am always pleased with my orders from Real foods, just had my recent order with some fresh ginger so fresh. Keep going real foods, we need you.

Bewertet mit 5 von 5 Sternen

It was easy to find things I wanted on the website and then to complete the order. Real Foods kept me updated as they waited for stock of one item and then during the shipping process and then voila!... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fitness- und Ernährungsberatung
  2. Online-Bestellservice
  3. Apotheke
  4. Supermarkt

Informationen, die aus verschiedenen externen Quellen stammen

For 50 years Real Foods has been at the forefront of natural food retailing and is the largest Scottish retailer of vegetarian, Fairtrade, organic, gluten-free, vegan, wheat-free and special diet food.


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

4827 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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4,5

Alle Bewertungen

(4.827)

80 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

I’ve been ordering my rice milk from…

I’ve been ordering my rice milk from Real Foods for some time now. It’s always sent via a reliable courier, with tracking number. Customer service is good, too, they reply promptly to any queries

8. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Online purchase

I ordered online between Christmas and new year and got it the next day, wrapped in a cardboard box with paper packing. Anything wrapped in plastic is plant based packaging that goes into the food bin to be composted. Real Foods is very environmentally conscious and I get what I need. Not really sure why I have to select the date I shopped because I get good service every time.

29. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A very dependable company

Excellent communication regarding orders and a very speedy delivery. If items are not immediately available the customer is advised. Lovely selection of quality products.

29. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A lifeline

ReaFoods has gradually shifted towards selling brands, away from "ingredients". But the ingredients are still there, in droves, and very high quality they are too. Deliveries work well with good comms. Really helpful for living in the country.

19. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Better than 5star!

I had been searching all over for a Crown Prince squash for our Christmas dinner. It seemed most places that had it would not send to us. I did one last search and to my delight Real Food’s site showed up and the posted to my area.

I looked around to make postage costs worthwhile and discovered they had Italian Chestnuts. If you buy the little string bag of them from big name grocery stores, leave those on the shelf and grab the Real Foods Italian chestnuts, the look pricey at first but if you love roasted chestnuts I promise the price is worthwhile. Each chestnut is enormous, they are at least 3 to 4 times the size of the usual shops chestnuts. We roasted a few this evening and we were glad we had only roasted a few as they were so filling! And the flavour was out of this world, they were soft and creamy. We will buy these ever year when available.

Ordering was easy, we had no issues, their response was quick and they kept us informed. The order arrived quickly and it was well packaged. I love their ethos or reusing packing material and nothing had plastic. We are trying to be single use plastic free and buying from shops who are not wrapping produce in plastic is a gold star shop. They provide great service, even at such a busy time of year! The big shops could learn a great deal from this small business!

I would not hesitate to recommend RealFoods.co.uk for good quality food at fair prices from a small business. I will be buying from them from here on out.

My only complaint is that I did not find them sooner! Give this shop a try, you won’t be disappointed!

11. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great selection of quality (but hard…

Great selection of quality (but hard find) foods/products especially the Scottish section. Good communication re awaiting stock items.

What a great shop: I wish I lived in Edinburgh!

21. November 2025
Bewertung ohne vorherige Einladung
Real Foods-Logo

Antwort von Real Foods

Thank you for taking the time to leave this review, we are glad to hear you enjoy the products we provide.

Bewertet mit 1 von 5 Sternen

I do not know what has happened last…

I do not know what has happened last week but I am still waiting for my food items and no call back or email replies after calling several times and sending several emails and because of that I missed my monthly juicing! I could have ordered from some where else! Real foods where is my order????

11. November 2025
Bewertung ohne vorherige Einladung
Real Foods-Logo

Antwort von Real Foods

We’re very sorry for the frustration and inconvenience this delay has caused, especially as it affected your monthly juicing routine.

Your order was held up because of a delayed fruit and veg delivery which left some of your items unavailable. We are sorry that our message did not reach you, but hope that the solution we spoke about this week was acceptable. We apologise for the lack of response when you reached out—this is not the experience we aim to provide.

Bewertet mit 5 von 5 Sternen

Great quality products

Website was nice and easy to use. Order was delivered on time. Selection of products is great. Quality of products is fantastic. Highly recommend.

3. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Real Foods

Thank you for this review, we really do appreciate it!

Bewertet mit 5 von 5 Sternen

Pumpkin flatbreads

My husband was given some pumpkin flatbreads at a pub lunch when we were on holiday in Devon. It took me a while to identify them (Olina’s) and I was delighted to find them stocked by Real Foods. They arrived promptly and were well packaged, so no damages despite being a bit fragile.

26. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Real Foods

Thank you for taking the time to leave a review, it is greatly appreciated!

Bewertet mit 1 von 5 Sternen

extremely poor service

ordered p.m tuesday. told order picked & shortly dispatched, this was wednesday 08:35,
then got a parcel-force link did not work, Thur 15:17 new email link still not working,
15:42 get a parcel-force email this being a parcel-force 24 hour express delivery.
email.Friday, 3 October 2025*
Delivery is estimated between:
10:35am and 1:35pm*
checked today friday updates says 08.08 Coventry hub nowhere near me.
called real foods 9 times each one after the other each being 6 minutes in total before cut off.
every call said i was number 1 in line.
this means that no one else called during that time, or i was never number 1. all calls said email before cutting me off.
, WHY i want to speak to someone. to find my delivery.
either get people to answer their phone or don't let it get through, unless a phone line is free with a real person.
not in tomorrow pm so unlikely to get my order.
stop using companies that don't deliver in the 24hr,
left message on their site asking for a call back today ,guess what they never bothered and parcelforce link no longer active.
their items might be good but service non-existant
now saturday no update , no call back, no email back, so NO delivery, unable to get update via parcelforce.

3. Oktober 2025
Bewertung ohne vorherige Einladung
Real Foods-Logo

Antwort von Real Foods

We do apologise for the issues you had with contacting us regarding your delivery issues. We do send all orders on a 24 hour courier service, but sometimes issues beyond our control can occur. We do always strive to sort these issues as soon as we can.

Bewertet mit 5 von 5 Sternen

Really great service fast delivery and…

Really great service fast delivery and great value from this Edinburgh whole food shop. Real foods manages to be very competitive with large online retailers and is cheaper for many Items. Couldn’t recommend more highly.

28. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Real Foods

Thank you so much for taking the time to leave a review, we really appreciate this. We are glad to hear you are happy with the service and products we supply.

Bewertet mit 5 von 5 Sternen

Great company and swift delivery

Great company and swift delivery. There was an issue with my delivery that was not the fault of RealFoods. i emailed them and they replied very quickly and the matter was efficiently resolved. I would definitely endorse this company and expect to order from them again. Re the product; Deluxe muesli - very good quality.

10. September 2025
Bewertung ohne vorherige Einladung
Real Foods-Logo

Antwort von Real Foods

Thank you very much for taking the time to leave such wonderful feedback, we really appreciate this. We are glad to hear you are happy with the service we provided.

Bewertet mit 5 von 5 Sternen

Real Food and a really first class service.

We have been ordering from Real Food for some time and the company have never let us down. Deliveries arrive fresh, in good condition and to the schedule stated.

12. September 2025
Bewertung ohne vorherige Einladung
Real Foods-Logo

Antwort von Real Foods

Thank you for taking the time to leave this review, we love to hear from our regular customers. We are very pleased you are happy with the service we provide.

Bewertet mit 5 von 5 Sternen

Order number: 459980

Order number:459980
I appreciate the Vegetarian, Organic and Fair trade
produce
Also many produce I cannot purchase else where
My orders are deliver remarkable quickly

10. September 2025
Bewertung ohne vorherige Einladung
Real Foods-Logo

Antwort von Real Foods

We really appreciate you taking the time to leave this review for us, thank you very much.

Bewertet mit 5 von 5 Sternen

Beautiful lemons!

Beautiful lemons!
I ordered lots of lemons from Real Foods for the first time.
The quality was superb and I will definitely use Real Foods again.

7. August 2025
Bewertung ohne vorherige Einladung
Real Foods-Logo

Antwort von Real Foods

Thank you for taking the time to leave a review, we really appreciate this. We are very happy to hear that you are pleased with our Lemons.

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