Rawlings Opticians & Hearing Care Bewertungen 

1.659
•
TrustScore 5 von 5

4,9

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I went to Rawlings first in Croydon in 1959. Now the Purley branch when I moved. Making 67 years in all. Seen many Opticians over years when they have moved to other branches or retired. All have bee... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great service at Lymington. My ears felt blocked and one of my hearing aids failed and all this just before going on holiday! Rawlings managed to fit me in to clear the ear wax and advised on the hear... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Visited the Lymington branch on the 30th September for wax removal. Perfect! All the staff at this branch are lovely,so friendly. I signed up for their £8 a month hearing scheme,so do ask about it whe... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

How refreshing! From the moment I walked in I felt welcome. No pushy sales pitching assistant. The eye test by Helen was thorough and well carried out. Helen explained things not even done by the hosp... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Brillen-Großhändler
  2. auch in
  3. Audiologe
  4. Hörgeräteakustiker
  5. Optometrist

Vom Unternehmen geschrieben

Rawlings Opticians is a group of 12 practices spread throughout Surrey and Hampshire where we have built a strong reputation for the quality of our professional expertise and service. We recognise the importance our patients place on the individual feel to our service.2


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

1659 Bewertungen

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4,9

Alle Bewertungen

(1.659)

466 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

The Lymington branch.

Visited the Lymington branch on the 30th September for wax removal. Perfect! All the staff at this branch are lovely,so friendly. I signed up for their £8 a month hearing scheme,so do ask about it when you go,will save a lot of £.if you need frequent wax removal. Highly recommend the Lymington branch.

30. September 2026
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Antwort von Rawlings Opticians & Hearing Care

The hearing plan is a great cost effective approach to your hearing care so well done for signing up Imogen! Thank you for the kind review as well.

Bewertet mit 5 von 5 Sternen

Great service at Lymington

Great service at Lymington. My ears felt blocked and one of my hearing aids failed and all this just before going on holiday! Rawlings managed to fit me in to clear the ear wax and advised on the hearing aid problem. I was able to go on holiday with all problems sorted.

25. September 2026
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Antwort von Rawlings Opticians & Hearing Care

Glad we could fit you in and get everything sorted Des! Hope you had a lovely holiday.

Bewertet mit 5 von 5 Sternen

Been to Rawlings since 1959

I went to Rawlings first in Croydon in 1959. Now the Purley branch when I moved. Making 67 years in all. Seen many Opticians over years when they have moved to other branches or retired.
All have been very helpful explaining any changes in my eyes. Always found everyone very pleasant & helpful from the moment i made my appointment. I would not hesitate to recommend.

18. August 2026
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Antwort von Rawlings Opticians & Hearing Care

Firstly, thank you for your continued loyalty Amelia! Secondly, thank you for taking the time to leave us this kind review after all this time, really appreciate the recommendation.

Bewertet mit 5 von 5 Sternen

Patient, kind and exceptional aftercare

I bought Tomato glasses for my 5 year old son from Rawlings Opticians in Croydon and have been really impressed with the service, both during the initial fitting and afterwards.

Choosing glasses with him wasn't straightforward — he didn’t want to sit still and had little interest in trying frames on. I was starting to feel stressed, but the staff completely changed the atmosphere. They were patient, warm and funny, put both of us at ease, and helped us make the right choice without making the experience feel pressured.

The aftercare has been just as good. Since purchasing them, my son has damaged the glasses twice: once, a lens came out, and another time, the nose pads broke. Both times, his dad walked in, and the team sorted them out for us.

That level of service is especially appreciated when buying glasses for a young child, because you know accidents will happen! I’ve felt very well looked after from purchase through to repairs and would happily recommend Rawlings Croydon to other parents.

19. September 2026
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Antwort von Rawlings Opticians & Hearing Care

This is such a wonderful review and makes me proud to be a part of the Rawlings team! Well done to the team at Croydon and thank you so much for sharing your experience Tori.

Bewertet mit 5 von 5 Sternen

Totally good


Totally good
On time very thorough and informative
Very pleasant optician kind thoughtful and informative.

23. September 2026
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Antwort von Rawlings Opticians & Hearing Care

Great to hear, thank you Alice!

Bewertet mit 5 von 5 Sternen

Very satisfied

My eye test at Rawlings was very comprehensive and the optometrist, Chi Lam, took the time to understand my needs. The prescription and advice was carefully considered.
After five years of good use of my existing two pairs of glasses (multi focal and reading) which I also got from Rawlings, the test showed it was time for both to be replaced.
When trying on the new glasses it was evident that neither were meeting my needs as well as they could. After trying them for a few days, Hanna took the time to understand exactly what I was experiencing and drew on her knowledge to weigh up and explain a number of options to deal with the problems. I did not feel rushed or pressured to make decisions.
The result is that I am very satisfied with the revised new glasses. Well done to Rawlings and especially Hanna!

25. August 2026
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Antwort von Rawlings Opticians & Hearing Care

Glad you are happy with your new glasses Oliver and so pleased you chose Rawlings again! Thank you for the 5-star review and kind feedback for the team.

Bewertet mit 5 von 5 Sternen

Had earwax removed and was delighted…

Had earwax removed and was delighted with the professional and friendly service received. The room used was clean and well equipped and I could clearly see from the before and after pictures that all earwax had been removed. My hearing was substantially improved in both ears at a very competitive price. Would thoroughly recommend Rawlings for this service.

18. September 2026
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Antwort von Rawlings Opticians & Hearing Care

Its an incredible feeling when the wax is cleared isn't it Steve! Thank you for choosing Rawlings and recommending us.

Bewertet mit 5 von 5 Sternen

Very good care

Very good. Follow up scan to check on a new issue. Good explanation and a caring approach. Pleased to have that level of support.

16. September 2026
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Antwort von Rawlings Opticians & Hearing Care

So pleased you feel this way Peter! Thank you for the 5-stars.

Bewertet mit 5 von 5 Sternen

Excellent professional service

Francesca was very professional and friendly. The test was thorough and not rushed. Receptionists were welcoming. Highly recommended!

10. September 2026
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Antwort von Rawlings Opticians & Hearing Care

Francesca is great, so thank you for your kind feedback Michael! Really appreciate the recommendation.

Bewertet mit 5 von 5 Sternen

I went to Rawlings for ear wax removal

I went to Rawlings for ear wax removal. I was impressed by the courtesy call I received the day before my appointment and the service from both the receptionist and the lady carrying out the procedure. She explained in detail what to expect and was friendly and professional throughout the appointment.

19. September 2026
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Antwort von Rawlings Opticians & Hearing Care

So nice to hear when every part of the appointment went so well! Thank you so much for sharing and leaving 5-stars Liz.

Bewertet mit 5 von 5 Sternen

Top class opticians

The Receptionists are polite and helpful. The optician listened to me carefully, understood the issues and followed up immediately.
The service was exceptional.

16. September 2026
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Antwort von Rawlings Opticians & Hearing Care

Thank you so much Shirley! Really appreciate the 5-stars.

Bewertet mit 5 von 5 Sternen

How refreshing

How refreshing! From the moment I walked in I felt welcome. No pushy sales pitching assistant. The eye test by Helen was thorough and well carried out. Helen explained things not even done by the hospital. I was passed over to Ursula, the Dispensing Optometrist, who asked what the glasses were for. I explained the I wanted them mainly for Archery and driving. She recommended several pairs, but we thought the first were the best choice. I've dealt with Rawlings previously, before my eye surgery and was so enamoured I'm happy to return.

16. September 2026
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Antwort von Rawlings Opticians & Hearing Care

What a kind review, thank you Gerald! I really appreciate the feedback you gave us for the team. Glad we scored a bullseye with you. Sorry, bad archery pun.

Bewertet mit 5 von 5 Sternen

Kim C.

I have been a customer with Rawlings Opticians in Caterham for a number years now and highly recommend them. When Rawlings introduced their Enhanced Hearing Test I decided to book an appointment and I’m so glad I did. Michael the Audiologist conducted the test. His level of professionalism and expertise is second to none. Michael provided a full explanation of the results enabling me to make an informed decision about my next steps. I knew before the appointment that I was likely to need hearing aids which, I must admit, I felt apprehensive about. Michael explained the options available and gave me time to go away and make my decision, completely without any pressure, which I appreciated. I am now the wearer of discreet hearing aids that I can honestly say have made an enormous difference, particularly in social settings. Thank you Michael for your expert care and attention.
Highly recommend this service!

10. September 2026
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Antwort von Rawlings Opticians & Hearing Care

This is wonderful feedback, I thoroughly enjoyed reading your kind words Kim! Well done for looking after your hearing, it is so important to keep on top of it all and I'm pleased you are experiencing the difference good hearing aids can make. Thank you so much for the recommendation.

Bewertet mit 5 von 5 Sternen

Great service

Always helpful, professional, timely and informative. A great service

17. September 2026
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Antwort von Rawlings Opticians & Hearing Care

That's a lovely review, thank you Susan!

Bewertet mit 5 von 5 Sternen

Great experience

Easy to make an appointment- managed to get one on the same day! Professional and friendly staff. Straightforward ear examination and wax removal - a great experience.

18. September 2026
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Antwort von Rawlings Opticians & Hearing Care

So pleased we could get you in for a same day appointment! Glad everything went so well.

Bewertet mit 5 von 5 Sternen

Hearing Care Experience - Great!

I visited Rawlings Opticians and Hearing Care on 9th September for a follow-up on my hearing aid. I received wonderful service as always from Mike he's professional, welcoming, pleasant, and gives great advice and relevant information. Mike's easy to talk with and puts you at ease.

Would highly recommend him to friends and family for hearing care.

VM

9. September 2026
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Antwort von Rawlings Opticians & Hearing Care

Thank you so much for the recommendation Vernice! So pleased Mike provided such exceptional service.

Bewertet mit 5 von 5 Sternen

My first visit to Rawlings

My first visit to Rawlings, wish I had made the change-over years ago! Very efficient and friendly - Kim my optician made me feel at ease and didn't rush my appointment at all. No pressure to purchase reading glasses after the appointment as I have experienced with other opticians!

17. September 2026
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Antwort von Rawlings Opticians & Hearing Care

What a lovely review, thank you so much Celia! Thank you for choosing us as well, welcome to Rawlings.

Bewertet mit 5 von 5 Sternen

A Good Experience

The staff were very kind, welcoming and professional.

8. September 2026
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Antwort von Rawlings Opticians & Hearing Care

So pleased to hear this Rose! And thank you so much for the 5-stars

Bewertet mit 4 von 5 Sternen

Replacement of snapped glasses frame.

Took my broken glasses frame into the Croydon branch and they arranged a replacement of the frame front in a 2-3 days, saving some money by not having to replace the arms which were fine.

4. September 2026
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Antwort von Rawlings Opticians & Hearing Care

Glad we could help Anthony! Thank you for the review.

Bewertet mit 5 von 5 Sternen

I have been a customer of Rawlings for decades

I have been a customer of Rawlings Winchester for decades, and I really appreciate the personal service, from reception staff, optician and help with suitability and fitting of frames. There's a good range of frame styles and colour, and I'm especially pleased with my latest pair. Thank you, team.

3. August 2026
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Antwort von Rawlings Opticians & Hearing Care

The team at Winchester are wonderful, so it's lovely to hear you agree Elaine! Thank you for taking the time to leave us your feedback.

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