It came as a surprise to me that I could buy tickets using Railboard, I had previously only used it for planning journeys which it is exceptionally good for. As it happens the train I booked for had a... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Accuracy. Timeliness. Platform numbers in advance of changing trains. Ease of booking. Easy to find e-ticket. Good reminders and each journey segment was added neatly and precisely to my diary.
Unternehmen hat geantwortet
I like Railboard as I can save favourite destinations and routes and can easily buy tickets which load into my Apple Wallet including split tickets. The app is very user friendly and navigable.
Railboard is a very nice system to use. It keeps your railcard stored, so you don’t need to re‑enter anything, and the layout is clearer than some other apps, though broadly similar. I tend to us... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Railboard
Vom Unternehmen geschrieben
With the Railboard iPhone or iPad app, you can save lots of money by finding super-cheap split train tickets. Plus, you have easy access to live train times powered by National Rail Enquiries.
With Split Tickets, our clever algorithms find combinations of tickets that together offer the same journey but at a lower price than a regular ticket.
This is done by splitting regular train tickets at calling points along the journey. So instead of one ticket from A to C, you have two tickets from A to B and B to C. However, you stay on the same train as normal. There is no requirement to alight and re-board. And we do all the hard work to find them for you!
But that’s not all; Railboard has tons of other features:- No booking fees.
- Instant etickets, which you can add to Apple Wallet.
- Buy with Apple Pay.
- Supports Dark Mode.
- Set your railcard to get railcard discounts.
- Easily request refunds using an online form inside the app.
- Receipts available inside the app.
- An easy button to add journeys to your calendar.
- You can optionally toggle off seeing ticket prices.
- You can choose to see only direct trains.
- National Rail departure and arrival boards.
- Official National Rail platform numbers.
- Clear disruption, delay, and cancellation notices.
- Pin trains and journeys for easy access later on.
- You can save route searches for quick access.
- Optional settings, so you can customise Railboard to how you like it.
Kontaktinformationen
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, Vereinigtes Königreich
- hello@railboard.com
- railboard.com
4,7
Hervorragend
900 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Tickets printed fine but then did not…
Tickets printed fine but then did not work on any machine?
So had to pay again on tube entry exit and get staff to let me in and out on main train ?
17. September 2026
The app was easy to use and it was easy…
The app was easy to use and it was easy to find alternative fares.
29. September 2026
A User Friendly App
I like Railboard as I can save favourite destinations and routes and can easily buy tickets which load into my Apple Wallet including split tickets. The app is very user friendly and navigable.
28. September 2026
Take me to Hull and back
Options clearly delineated . Also choice of journey was cheaper than going direct through operator
27. September 2026
Accuracy was a plus for me.
Accuracy. Timeliness. Platform numbers in advance of changing trains. Ease of booking. Easy to find e-ticket. Good reminders and each journey segment was added neatly and precisely to my diary.
25. September 2026
Antwort von Railboard
Thank you for the fantastic review, John-Edward! ~Jon
Tickets too!
It came as a surprise to me that I could buy tickets using Railboard, I had previously only used it for planning journeys which it is exceptionally good for. As it happens the train I booked for had a mechanical issue and never showed up. The next train did make it though.
15. September 2026
Antwort von Railboard
Thank you for the nice review, Michael! We’re happy you found the option to buy tickets through the app, but sorry your booked train was cancelled! That’s less than ideal; hopefully the ticket buying process was a better experience than the actual trains! ~Jon
All good
All good. Booked for the first time and everything was very satisfactory with no booking fees.
19. September 2026
Antwort von Railboard
Thanks for the brilliant review, John! ~Jon
Antwort von Railboard
Thanks for the nice review, Steve! ~Jon
Quick refund …
Trains cancelled but very easy to apply for a refund which arrived quickly unlike the train
16. September 2026
Antwort von Railboard
Thank you for the nice review, even when you faced major disruption from the train being cancelled! ~Jon
Good experience with ap but not with…
Good experience with ap but not with the train
16. September 2026
Antwort von Railboard
Thank you for the kind words about Railboard, Saad! And sorry for the disruption you experienced during your actual journey. I know we only control the ticket-buying part of the process, but in an ideal world, the trains would run as scheduled! ~Jon
Amazing useful app
I use the app almost 5days a week. It’s so very useful. The UX is far better than its competitors. Thanks so much !!
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von Railboard
Thank you for the fantastic review, Sri! ~Jon
Excellent app which is very well designed
Excellent app which provides all the information about rail travel that you need, and is simple and straightforward to use to purchase tickets. The app has been very thoughtfully developed and has lots of very elegant touches in its implementation. The only thing that would improve it is to be able to easily purchase a specific type of ticket such as an off-peak day return to London terminals, or a Travelcard, without having to specify both the outbound and return trains, but I know this is there to make sure that the ticket type is correct.
14. September 2026
Antwort von Railboard
Thank you for the brilliant review and for noticing all the work we put into all the little details in the app!
And thank you for the feedback too! We’ve made a note of it; how feasible it is to do in practice somewhat depends on the rules we have to follow when selling tickets. But it’s still useful to understand what people want.
~Jon
Antwort von Railboard
Thanks for the great review, Sean! ~Jon
Easy to navigate website to order…
Easy to navigate website to order tickets in advance & keep updated with your travel journey.
4. September 2026
Antwort von Railboard
Thank you for the great review, Sharon! ~Jon
What was a difficult time was helped by…
What was a difficult time was helped by the team
27. August 2026
Antwort von Railboard
Thank you for the nice review, Angus! ~Jon
Very nice system to use
Railboard is a very nice system to use. It keeps your railcard stored, so you don’t need to re‑enter anything, and the layout is clearer than some other apps, though broadly similar. I tend to use both Railboard and Trainline. Railboard can be cheaper — sometimes even cheaper than the operator’s own app. Railboard is clear and easy to read and use.
Rail fares behave a bit like quantum physics: they’re here, they’re there, they jump up, down, and shake about. But Railboard makes the whole thing human‑friendly.
10. September 2026
Antwort von Railboard
Thank you for the brilliant review, Ke! We’re all about making buying train tickets human-friendly! ~Jon
Crashed while buying a ticket
Crashed while buying a ticket. Bought one at the station instead. Realised a few days later I’d paid for both.
10. September 2026
Antwort von Railboard
Hi Eliot,
Sorry if there was a technical issue that occurred during the booking process. It's quite possible it was due to a poor network connection, not allowing the app to receive the final confirmation of purchase.
I can see the booking confirmation and e-ticket emails were both sent 2 seconds after the booking was completed, and that we received confirmation they were delivered correctly 2 seconds after that.
So, given that you presumably didn't see those emails come through (or else you wouldn't have bought a ticket at the station), that does somewhat suggest the network connection was poor right around the time of booking.
Also lending credence to that theory is that our crash monitoring tool didn't see any app crashes around the time of your booking (or in the days after). And same for the the monitoring of crashes and unexpected behaviour in the logs for the backend too.
I'm very sorry for the annoyance and extra cost this has caused. But if such a network connectivity issue does occur (assuming that's what this problem was) right at the moment the confirmation of purchase would be sent through, and the customer doesn't or isn't able to re-check the app after or check their emails, then there's not much we can do. Sorry.
~Jon
Easy to use app ..
Easy to use app ... provided all relevant choices and took payment via Apple Pay - delivered e-ticket.
9. September 2026
Antwort von Railboard
Thanks for the nice review, Subir! ~Jon
Late train from oxford so connection…
Late train from oxford so connection missed at Reading
8. September 2026
Antwort von Railboard
Hi Sue,
Sorry to hear you couldn't make all your connections because of a late train.
As you were likely more than 15 minutes late, we recommend looking into claiming Delay Repay compensation for your journey. If you message our Customer Support team, they'll be able to help you do that.
As for Railboard, we do our best to make the ticket buying and train tracking experiences as good as they can possibly be. But we don't run the actual trains, so that part is outside of our control.
But still, it's always annoying when you have so much disruption to your journey. So we can certainly empathise with your frustration here.
~Jon
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