I bought the QuadarMD full body red light & infrared therapy bag. It has been a game changer. After taking cancer medication for a year I have aesteo arthritis & joint pain. The QuesarMD bag along wi... Mehr ansehen
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Das sagen Bewerter
I'm a huge fan of QuasarMD & its products! I bought its smaller handheld red light years ago now when I first heard of red light therapy & Quasar was the only red light device I found available to buy... Mehr ansehen
I have been using the product for about 6 months. I use it after a workout while I strecth/cool down and when I meditate. I have noticed I recover a little faster. It is easy to use, easy to store, a... Mehr ansehen
Easy to use and generally very user friendly. I think the piece around the nose could be made more comfortable, however. It's great that it provides for other colors and explanation for the use.
Unternehmensdetails
- Lieferant medizinischer Geräte
- Kosmetikproduktanbieter
- Großhändler für Kosmetikprodukte
- E-Commerce-Dienst
- Laden für Gesundheits- und Kosmetikprodukte
- Hautpflegeklinik
Über QuasarMD
Vom Unternehmen geschrieben
QuasarMD is a wellness technology brand focused on medical-grade light therapy designed for skin care, recovery, and daily comfort. Our FDA-cleared devices are built for safe, convenient at-home use—helping customers maintain consistent wellness routines with science-inspired technology.
We are committed to product quality, transparent service, and long-term customer satisfaction. Every purchase is backed by dedicated support and a 100-day return policy, so you can shop with confidence.
- Medical-grade light therapy technology
- FDA-cleared devices for safe home use
- 100-day risk-free return policy
- Trusted by customers worldwide
Tip: Tap the button above to explore products, support, and FAQs.
Shop With Confidence — Satisfaction Guaranteed
Free U.S. Shipping · Fast Dispatch · 100-Day Returns
We are committed to providing a reliable and worry-free shopping experience. Most orders are processed and shipped within 1 business day, and a tracking number is provided once your order is dispatched. We offer free shipping within the United States, and delivery times may vary depending on the carrier and destination. We also ship worldwide to most international locations.
Your satisfaction is our priority. We provide a 100-day return policy with a full refund, even if the product has been opened or used. For quality-related issues, we cover the return shipping cost to ensure a smooth and hassle-free process. For other returns, customers are responsible for return shipping fees.
All orders are delivered through trusted carriers such as USPS, DHL, and FedEx to ensure safe and timely delivery.
Kontaktinformationen
Vereinigte Staaten
- Support@quasarmd.com
- quasarmd.com
4,3
Hervorragend
114 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 77 % seiner negativen Bewertungen beantwortet
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This is a great product
This is a great product. I got the LID Bag that came with the neck and chest device free. WOW!
Great product!
The only trouble I had was connecting the neck and chest device to the electric attachments, because They came with different ones from different countries. Find the one for Your country. USA...got it connected after figuring it out. The bag is super simple to hook up...just plug it in and You Tube has some great instructional videos to help with settings.
19. März 2026
: UPDATE AND RETRACTION
I believe they are a scam. I ordered February 25,2026 and its been a month now with the same excuse that ups is backlogged but ups say the have not gotten any package from quasarmd for delivery. I think they take your money and earn money on it as they play the blame game.
Do not use this company complete fraud
UPDATE: March 27, I finally did receive my package with the 4 mats i purchased and the free gift.
I absolutely love my mat. I no longer have hip pain and my hair has stopped falling out,INCREDIBLE!! I was not expecting that but so happy.
It was alot of frustration but now that I received my package and have use the mat about 5 times I am very pleased and happy.
Thank you. Amanda and Quasarmd.
23. März 2026
Bewertung ohne vorherige Einladung
Easy to order
Easy to order, and shipping was quick. The product was premium-packed. I ordered three beds, and they were all received without complication.
21. März 2026
We do not like the huge opening in the…
We do not like the huge opening in the sides! The others that we looked at don’t have that! We did not notice that when we ordered!
9. März 2026
Antwort von QuasarMD
Hi There,
Thank you for your feedback. The openings on both sides are intentionally designed to make it easier for your arms to pass through, so the product can be used more comfortably and conveniently.
We understand that this detail may not have been obvious when you placed the order, and we appreciate you bringing it to our attention.
Best regards,
Edison
Still have not received the product
16. März 2026
Antwort von QuasarMD
Hi Miriam,
Thank you for reaching out, and I sincerely apologize that you haven't received your product yet. I completely understand how frustrating it is to wait longer than expected.
Currently, UPS is experiencing a severe backlog and an unexpected surge in package volume at their sorting facilities. Unfortunately, this overload is causing unexpected transit delays across their network, which has impacted your delivery.
Please be assured that we are not just leaving this up to them. Our team is actively communicating with our UPS representatives to flag your shipment and push them to get your package moving as quickly as possible.
We are monitoring your tracking status closely. If we don't see any meaningful updates from UPS within the next 2 business days, we will step in with an alternative solution to ensure you receive your order.
Thank you for your patience and understanding during this delay.
Best regards,
Edison,
I am getting the runaround from everyone
I have not received my product. QuesarMD said Fedex has it and gives me a tracking number. Fedex said product is with QuesarMD. Paypal send me notice of product shipped with fedex tracking number, and I start all over again. Fedex said Quesar has not release and still has the product. it was suppost to been delivered 3 days ago, now I do not know how much longer it will take and who will help me with this
6. März 2026
Antwort von QuasarMD
Hi There,
We’re very sorry for the confusion and frustration this situation has caused.
Please know that we are currently expediting this matter and actively reviewing the shipment status with our team. We understand how frustrating it is to receive conflicting updates, and we sincerely apologize for the inconvenience.
We will follow up with you as soon as possible once we have a clearer update.
Best,
Edison
This company seems to be fraudulent
This company seems to be fraudulent. They charged my card 459.00 on February 24th , 2026, email after email of excuses and saying they will send another mat out but I have to return the one from UPS that was never even sent out!!!!??? After reading many more reviews on this so called company, it seems I'm not the only one to be scammed. Buyer beware!!!! I will be in touch with BBB and my financial institution this week if this is not remedied and will update this review if things change. But for now I would absolutely say buy from another company if you're interested in an expensive LED mat or you may just get your hard earned money stolen.
23. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von QuasarMD
Hi There,
We’re very sorry for the frustration and concern this situation has caused.
Please know that we are urgently reviewing your case internally. We understand how serious this matter is, and we will follow up with you a little later once we have a clearer update.
Thank you for your patience while we work to resolve this.
Best,
Edison
I received the mat and enjoy using it
I received the mat and enjoy using it. Time will tell if I see results. My only issue at this point is better communication regarding shipping status. Status was at label created and was never updated, then surprise! the box was at my door.
16. März 2026
Antwort von QuasarMD
Hi There,
Thank you for your feedback. We’re glad to hear that you’ve received the mat and are enjoying using it so far.
We also really appreciate you pointing out the shipping communication issue. We understand how frustrating it can be when the tracking status stays at “label created” and then the package suddenly arrives without any updates. That is not the experience we want for our customers.
We’re currently working with our shipping partners to improve tracking visibility and communication so updates are more accurate going forward.
Thank you again for your patience and for giving our mat a try. We truly appreciate your support, and we hope it continues to serve you well.
Best,
Edison
The item is fantastic! Great results very quickly.
The item is fantastic and even even after a few times using it, I have noticed a difference in my arthritis pain. Only recommendation for the item is in the instruction manual is to review the difference between the wavelength settings and what they target as I had to google it again.
Another issue was that the shipping took absolutely forever to get here and it wasn’t the shipping company.
9. März 2026
Antwort von QuasarMD
Hi There,
Thank you so much for your thoughtful feedback. We’re delighted to hear that you’re already noticing a difference in your arthritis pain after only a few uses. That’s wonderful to hear, and we truly appreciate you sharing your experience.
We also really value your suggestion about the instruction manual. That is very helpful feedback, and we agree that adding a clearer explanation of the different wavelength settings and what they are intended to target would make the product easier to use. We’ll be sure to pass this along to our team for improvement.
We’re also very sorry about the long shipping time. We understand how frustrating that experience can be, especially when the delay was not caused by the carrier itself. We appreciate your patience and your honest feedback, and we are continuing to work on improving our fulfillment and shipping process.
Thank you again for your support and for taking the time to share both the positive results and the areas where we can do better.
Best,
Edison
Antwort von QuasarMD
Hi There,
Thank you for reaching out, and we’re sorry for the delay.
We’ve received your message regarding your pod order, and our team will get back to you a little later with an update.
We appreciate your patience.
Best,
Edison
Shipping was fairly quick
Shipping was fairly quick. The red light bag works well, however, the plastic that covers the lights can be annoying. It sticks to your skin after a while laying on it and can be a little painful when trying to get out of the bag.
28. Februar 2026
Antwort von QuasarMD
Hi James,
Thank you so much for your feedback. We’re really glad to hear that the shipping was quick and that the red light bag is working well for you.
We also truly appreciate you sharing your experience about the plastic covering the lights. We’re sorry to hear that it can become uncomfortable and stick to your skin after lying on it for a while. Feedback like this is very helpful to us, and we will make sure to pass it along to our team for review.
Thank you again for your support and for taking the time to share your honest thoughts with us.
Best,
Edison
So far the bag is great
So far the bag is great. I am more thing than most, and it covers me, but larger people may have less direct contact without moving. I have already noticed a difference in skin tone and maybe a bit if relief with the pain. I am still playing around with it. May have a better read on this after a few weeks.
Package was great, easy to use and set up. Availability to separate for 2 mats or 1 bag.
9. März 2026
Antwort von QuasarMD
Hi Lisa,
Thank you so much for sharing your experience. We’re very happy to hear that the bag has been great so far and that setup was easy to use.
It’s also wonderful to know you’ve already started noticing some positive changes, including improvements in skin tone and possible pain relief. We really appreciate you mentioning the fit and how the design works for your body, as well as your thoughts on using it as either 2 mats or 1 bag. Feedback like this is incredibly helpful.
Since you’re still getting familiar with it, we’d love to hear how things continue for you over the next few weeks. Thank you again for your support and for taking the time to share such thoughtful feedback.
Best,
Edison
I can’t truly rate the product because…
I can’t truly rate the product because I have yet to receive it! I ordered it February 23rd and as of today, March 9th, I still don’t have it nor have I received an email saying it has been shipped.
9. März 2026
Antwort von QuasarMD
Hi There,
Thank you for your message, and we’re very sorry for the delay.
We checked your order, and it is indeed delayed. Our team is currently in contact with the shipping carrier to investigate the situation and get an update as soon as possible.
We completely understand your frustration, especially since you have not yet received a shipping confirmation. We sincerely apologize for the inconvenience and appreciate your patience while we work to resolve this.
We will keep following up with the carrier and will update you as soon as we have more information.
Best,
Edison
Never recieved order
I never received my order but you charged my credit card,I refuse to pay for this !
9. März 2026
Antwort von QuasarMD
Hi There,
We are truly sorry for this experience and completely understand your frustration.
After reviewing the situation, we are urgently arranging a replacement shipment for your order. We sincerely apologize that you were charged but did not receive your package, and we understand how upsetting this is.
Please rest assured that we are treating this as a priority and working to get your replacement order out as quickly as possible. We are very sorry again for the inconvenience and appreciate your patience.
Best,
Edison
Ordered 2/23 today is 3/9
Ordered 2/23 today is 3/9. Still hasn’t shipped. I emailed last week to try and expedite since this is a gift but recipient is leaving for vacation soon.
9. März 2026
Antwort von QuasarMD
Hi There,
We are truly sorry for the delay and completely understand your frustration, especially since this was meant to be a gift.
We are already urgently arranging a replacement shipment for your order and treating this as a priority. We sincerely apologize for the inconvenience and for not getting this to you in time as expected.
We understand how disappointing this is with the recipient leaving for vacation soon, and we are very sorry for the trouble this has caused. Thank you for your patience while we work to resolve this as quickly as possible.
Best,
Edison
I researched before I purchased
I researched before I purchased. I called asked if your product was made in China. Was told no.
Received product. Opened box and the first thing I see.... Made In China.
4. März 2026
Antwort von QuasarMD
Hi There,
Thank you for reaching out, and we sincerely apologize for the confusion and disappointment.
We completely understand why you would feel upset, especially after specifically asking about this before placing your order. We are very sorry that the information you were given did not match what you saw upon receiving the product.
This is not the experience we want for our customers. We truly appreciate you bringing this to our attention, and we will review this internally with our team to make sure product information is communicated more clearly and accurately going forward.
We sincerely apologize again for the frustration this has caused.
Best,
Edison
Broken product HORRIBLE customer service
This company has the worst customer service. They took 9 days to ship my order after saying that it had shipped when it had not on 2 separate occasions. My mat arrived with incomplete instructions and most of the lights do not seem to work.I have had no luck communicating with them.If anyone from Quasar reads this please reach out about order #8971.
6. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von QuasarMD
Hi,
We’re truly sorry to hear about your experience — that’s certainly not the level of service we aim to provide.
Our customer support team has already reached out to you directly regarding order #8971 to resolve this as quickly as possible. We take product quality and customer communication very seriously, and we would never want you to feel unheard.
Please check your email (including your spam folder) for our message, and feel free to reply there so we can assist you immediately. We’re committed to making this right.
Thank you for bringing this to our attention.
— The QuasarMD Team
No product
Red light therapy mat not shipped. Sent email said they would expedite and they didnt. Emailed again and no response. No phone number listed anywhere. Disputed charge with credit card company. Want order cancelled.
10. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von QuasarMD
Hello,
We sincerely apologize for the frustration and inconvenience you’ve experienced. This is not the level of service we aim to provide, and we completely understand your concern.
We have checked your case and would like to resolve this for you as quickly as possible. If your order has not yet shipped, we can cancel the order immediately and issue a full refund. If the order has already been dispatched, we will assist you with a return and ensure you receive your refund promptly.
We are also reviewing why you did not receive a timely response and why the shipment was delayed — this is not our standard, and we truly appreciate you bringing it to our attention.
To proceed right away, please reply with your order number and the email used for the purchase, and we will take immediate action for you.
If you have already opened a dispute with your credit card provider, we are still happy to resolve this directly with you and ensure a smooth outcome.
Thank you for your patience, and again, we sincerely apologize for the experience.
Best regards,
QuasarMD Support Team
No Shipment yet...
Update: we did receive our Red Light Bag. Even though shipping took a while we did receive it and it works well.
Leaving it at 4 stars because of the shipping.
I ordered a Red light blanket on January 11th for over $800 and so far nothing has been shipped and there's no update. I did email them today so we shall see.
15. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von QuasarMD
Hello,
Thank you for reaching out, and we sincerely apologize for the delay and the lack of updates regarding your order. We completely understand your concern, especially given the time that has passed since your purchase on January 11th.
We have located your order and are currently reviewing its status with our fulfillment team. This delay is not typical of our service, and we are working to provide you with a clear update as quickly as possible. As soon as your order is ready to ship, you will receive a confirmation email along with your tracking information.
We truly appreciate your patience and understand how frustrating this situation can be. If you would like, we can also review alternative solutions for you, including expedited handling or cancellation with a full refund, depending on your preference.
Please feel free to reply to this email with any questions, and we will prioritize your case.
Sincerely,
QuasarMD Support Team
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