QBE Europe Bewertungen 230

I was reversed into when stationary by one of their insured drivers. A decent chap who was very apologetic and held his hands up to liability. That was 10 months ago! Repeated claims by me to QBE for the insurance excess which I'd had to pay - not one e-mail or Recorded Delivery letter every got answered. So I issued a claim in the County Court which they also ignored and for which I got Judgement. Now my insurers have told me they've instructed solicitors to claim the costs of repairs to my car. Similarly the company which provided me with a hire car are also using solicitors to reclaim their costs. That all may seem unbelievable but my insurers and the car hire company are saying that QBE are rejecting the claim on the grounds their client denies having the accident! I have photos of his vehicle backed into mine, I have a photo of his driving licence which I took as part of the exchange of details. I have his 'phone number. I have his email address and an exchange of e-mails after the accident. Yet QBE say the accident didn't happen!

UPDATE (now 9 months later):
Having won Judgement in my favour in Court QBE then applied to the Court to have the Judgement set aside. It has taken 9 months for the case to be heard again by a Judge who again ruled in my favour. In his summing before giving Judgement he was scathing about the manner in which QBE had dealt with the matter. It's now cost QBE even more since I was granted the additional costs incurred in defending myself.

QBE Australia is a disgusting example of an insurance company that shows no care for its customers, and will use any technicality in order to avoid honouring claim. We dished out premiums for years finding out that loyalty is of no value. Go elsewhere, as you will see poor reviews all over the net. The use of technicalities to deprive customers of their money, buried inside a convoluted terms and conditions, is nothing other than unconscionable and dishonest. May the company rot in Hell!

Je mets 1 étoile car on ne peut pas mettre moins. Si vous avez le choix entre plusieurs artisans, ne prenez jamais un artisan qui a une décennale chez QBE. Sté d'assurance fantôme. Ils ne répondent pas aux recommandés, la standardiste n'a pas la possibilité de me passer la personne qui s'occupe de mon dossier car elle est en Angleterre et qu'elle n'a pas son numéro... on croit cauchemarder... Fuyezzzzz !!!

Une honte...si je pouvais mettre 0 je le ferais...un interlocuteur incompréhensible sur sa messagerie de téléphone portable vu qu il est impossible de le joindre ! Vous assomme de sa décision de refus de prise en charge par mail sans explication...des escrocs

comme beaucoup je mets 1 étoile car 0 n'existe pas.
J'appellerai cette compagnie la compagnie du SILENCE, dès qu'il faut mettre la main à la poche, il n'y a plus de son plus d'image, je rejoins les autres commentaires, pas de réponses aux mails car les gestionnaires ne sont joignables que par mail (lol) ...

I have literally nearly died three times in the last three years. This company absolutely does not value human life. I will be Boycotting them exactly like some of my relatives did to the English taxes.

Twice in motorcycle accidents. I nearly was garrotted by an overhead power line that was hanging across the road and they literally didn’t care. The repair shop was very nice and helped me out because they know the companies policies.

During Covid I worked as part of a specialist paramilitary unit that deals with high risk inmates. I’ve gotten Covid 4 times in the line of duty and they refuse to pay me a cent. I’m literally crippled from my sacrifices for my country.

Luckily my work will pay me until they sort out something else. But honestly if you live in Australia this company does not value your life or anything relating to human life. Avoid avoid avoid.

I would like to highlight how helpful my actual government is. Just do not trust ruthless corporations that have your life’s worth put into an algorithm that will spit out how many dollars your life is worth.

I am very lucky that as a single dad I’m used to going without, so I can wait them out. However crisis and trauma affect your willingness to agree to to any sort of support. That is exactly the only time you will be speaking with them. When you have had acute trauma or need assistance.

Again just in case you needed some extra convincing, my grandfather fought for this country and he would be horrified that all his hard work in unions and charitable efforts were tarnished by corruption and greed.

Keep getting scam calls from this company over the last couple of weeks after a car accident, informing me they have been instructed by Churchill Insurance to process my personal injury claim. Strangely they have no information about the accident, refused to give out the name of their business and Churchill do not have any knowledge of their operation as they use an approved legal assistance provider. Do not give them any information and report them to your insurer if they contact you.

1 étoile car 0 n'existe pas.
Entrepreneur nous avons 1 sinistre en cours.
Cette entrepris n'assume aucun de ses responsabilité malgré le gros montant des assurances payées.
Sans commentaire complémentaire

Been insured by Zego doing food Uber Food delivery and I was involved in an accident. QBE was the chosen provider for my vehicle, and they've contracted another company FMG Connect which dealt with the repair/courtesy car.

It appears that QBE only gives courtesy cars for the duration of the vehicle repairs, however as my car was deemed a total loss I have been left without a vehicle since the company repairing the vehicle is not repairing my vehicle. Now in order to reduce costs of running their business, they leave customers without a vehicle if they are unlucky to be their customer!
I find this to be just not customer service but customer disservice, I would have imagined judging the amounts of money this service costs to receive a better service. No wonder there is a 1 start company on trust pilot.

We insured our contents through QBE marine cargo when transitioning our home contents from Australia to the UK. Contents were damaged and we have claims up to $6,500 still outstanding. They have delayed us numerous times and have apologised for delay of assessors etc. we have complained and asked for the case to be escalated and now they have dropped contact. I will referring this to my company solicitor- terrible post policy service - stay well clear

Moi j'ai eu un sinistre au mois de février j'attends toujours d'être indemnisé l'espère est passé QBE J'ai envoyé des mails courriers aucune réponse madameELBALZE Elles n'ont pu ne répond jamais au téléphone aux mails très déçus

I would give negative stars if I could. Have waited 3 months after water clean up completed to begin rebuild after a claim. Zero communication, their claims adjuster was a misogynistic bully who lied multiple times and pushed out a female contractor. Zero communication during this process, refusing to cover damage that multiple contractors and their own field adjuster said should be covered. When you do hear from them it is like the game of telephone and words are twisted and mostly flat out dishonest.

6/11/24 Update: Every time we start to see a light at the end of the tunnel, another hurdle appears. The one person that has been trying to help us in this absolute circus is no longer working on our account ! Apparently, this company focuses on removing anyone that is at all helpful allowing the employees that will fight everything creating chaos to lead the way. I pay premiums to have coverage when the unavoidable happens, not to jump through hoops to get proven damage covered. Forget about loss of use or being able to hire a contractor that is licensed.

QBE m'exerce pas son activité dans le respect de la réglementation en vigueur. QBE dénonce sa garantie financière accordée à un syndic de copropriété sans en informer les copropriétaires et sans procéder à l'affichage obligatoire dans les parties communes de l 'immeuble. Apres maintes réclamations par courrier avec documents de preuve . QBE reste ne répond pas . Les autorités de tutelle devraient enquêter et punir quant aux manquements flagrants de cette société . A fuir et envisager une action de groupe

De tilbagebetaler ikke forsikringspengene!

I purchased this policy through GLAZED app. I was unaware it was QBE insurance. I would highly recommend any customer looking for insurance quickly to avoid GLAZED all all costs. Furthermore, QBE insurance should not be licensed as an insurance company for customers. Instead a crooked company falsely advertising renters insurance for a gullible customer. After suffering a tragic loss due to an electrical fire, six months later I am still dealing with a claim that is at the most $22,000 showing proof of purchases and ownership. Resulting in hiring legal representation to help me. When you pay an insurance company for insurance (car, home, life) you enter a contract. The right thing to do is to trust your policy/contract will take care of you if something horrible happens QBE is NOT the company you want to trust in. go with a reputable Insurance company you can trust!!! Please heed my advice if you are reading this!

I am writing this review to let the public know that a company that's boasts about making 14 billion dollars annually along with their partner mechanical breakdown sellers Olive.com which boasts about a revenue of 5 million + processed payments annually are not about giving the consumer a piece of mind when it comes to your car having a problem that they will help get back on the road A little history with me I bought a 2013 mustang did research on best extended warranty, paid Olive.com up front for 3 years of coverage at their best complete car care coverage,fast forward to 2024 and I have 30 days left on my policy I want to renew because I only drove 9000 MI in 3 years and wanted that comfort of being covered I was told no because cars have to be 10 yrs or newer OK my smog was due in April and as it always happens my check engine light came on, the fuel gage started acting up and I was having a problem with driver side controller operating pass side window took it to mechanic told them about ext warranty they check out my car and discovered that a rodent chewed the electrical wire made from a soy product and is a huge problem with all cars when I called to start a claim I was told that they couldn't get into my account so I get the run around and was told they would look into the problem it took them 12 days to get my account back in the mean time my car sits at the shop my mechanic tells me that they won't fix my car due to rodents so I get out my policy and no where is it written that rodent damage is not covered even when I point out its not in the declaration of not covered

Lack of communication and refusing to take calls. Their sheer incompetency is costing people a fortune. Companies like this cause the cost of insurance policies to increase.

Je suis victime d'un sinistre déclaré par mon plombier à son assurance QBE, cela fait 3 mois et demi que le sinistre a eu lieu et que je n'ai plus de douche, rien n'avance, la responsable ne répond ni aux mails, ni par téléphone.
A fuir

Déclaration de malfaçon faite le 22/2/24 par e-mail via le portail internet qbe France ( au nom de me lardin Kathleen )
Aucune réponse a ce jour
Copie également envoyée à l adresse mail qu’ils demandent de contacter dans les différents avis , pas de réponse non plus
L entreprise qui a réalisé les travaux a déposé le bilan
On se retrouve sans rien , on dépense nos économie avec des artisans qui sont assurés par une assurance mais rien ne se passe le consommateur est toujours celui qui se fait avoir …..
nous allons donc faire appel à Julien Courbet et son équipe