Pure Luxuries London Bewertungen 275

TrustScore 3 von 5

3,0

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Definitely bag it’s cheap thin leather nothing luxurious about , paid 60£ on sale from 100£ for latte hand bag and I can guarantee you the bag it’s not worth more then 25-30 you can get better in tka... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Washbag ordered on afternoon of 23 January, delivered on morning of 25 January, FOC. Product quality is superb, beautiful soft brown leather. Design has been well thought out & is both practic... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I HAVE NEVER EXPERIENCED SUCH APPAULING TREATMENT FROM ONLINE ORDERING BEFORE!! FULL OF PROMISES OF NEXT DAY DELIVERY. I MADE ORDER FOR 2 BAGS ON FRIDAY THE 4TH....TODAY MONDAY THE 7TH STILL NO DELIV... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Looks like a Fraud Ordered 2 shawls, and within few hours realized getting a better deal at debenhams, and contacted for order cancellation. No response to email, no response to automated... Mehr ansehen

Unternehmensdetails

  1. Lederwarengeschäft
  2. Taschen- und Gepäckfachgeschäft
  3. Geschäft für Modeaccessoires
  4. Geschenkeladen

Vom Unternehmen geschrieben

Established in 2011, Pure Luxuries has bloomed into a leading online retailer of luxury leather goods and fine jewellery. With a host of fabulous brands, our in-house designers create original ranges of high quality, stylish products at affordable prices.


Kontaktinformationen

3,0

Akzeptabel

TrustScore 3 von 5

275 Bewertungen

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Hat 20 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Bewertet mit 1 von 5 Sternen

Definitely bag it’s cheap thin leather…

Definitely bag it’s cheap thin leather nothing luxurious about , paid 60£ on sale from 100£ for latte hand bag and I can guarantee you the bag it’s not worth more then 25-30 you can get better in tkamx for 30£ definitely disappointed and fake reviews . Delivery took ages too .

5. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I ordered a bag from Pure Luxuries

I ordered a bag from Pure Luxuries, royal.mail said it had been delivered but I didn't get the bag. I emailed them to the fact, I was very upset, Dan soon sorted out the problem for me, and this morning I took delivery of my lovely leather bag. Thank you Dan and Pure Luxuries. I will certainly order from you again.
Ann Snowden.

11. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Is it real leather

Received my Marta cross body bag today.
Whilst I love the bag and it's well made, I'm just not convinced however that it is in fact real leather. . I would have expected it to have the real leather logo somewhere, but it doesn't.

18. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Pure Luxuries Kiana cross body bag.

I ordered the Pure Luxuries London Kiana Nappa Leather Cross-Body Phone Bag in pink via Next direct. The name was not written on the bag in the front in gold and the colour was not a soft pink but more of a dull tan-brown shade. Also, the sides of it on the top did have quite large gapes. It looked too boxy and stiff. Returned.

23. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Not pure luxuries quality

The first bag arrived with the 'pure luxuries' writing upside down.
I returned it and asked for a replacement but wanted thier quality control team to check it thoroughly first.
The 2nd bag arrived and the front zip was too rough to close properly.
Sadly, pure luxuries is a great title but they don't live up to it

20. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Poor quality goods

The quality of the leather was dire on the front of the bag. I’ve only given 2 stars as it was a fast delivery.

20. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

DO NOT TRUST THIS COMPANY Bought a pair…

DO NOT TRUST THIS COMPANY Bought a pair of shoes and what arrived were not the correct size. Made it very difficult to return the item and would not meet the cost which as it was in China cost a fortune. I retunred the item at great expense and received no refund. The company are saying the item was not delivered despite confirmation from delivery company and the tracking number being provided. This company is a con. About to report to trading standards.

11. Juli 2025
Bewertung ohne vorherige Einladung
Pure Luxuries London-Logo

Antwort von Pure Luxuries London

Hello Sally,

Thank you for your review; however it appears that this is for a different company than ours. We do not sell shoes and specialise in leather bags, purses and wallets instead.

Our items are also dispatched and returned to a UK address and not China as stated in your review.

I hope the company in question can resolve this matter further.

Warm regards,
Dan

Bewertet mit 1 von 5 Sternen

Poor quality

I recently purchased a Nina bag in peach pink via the Next website. I am returning it straight away. I bought it discounted and still think it is a total waste of money. If I had paid full price for it I would have been disgusted. It is really thin, flimsy poor quality leather. No way to fasten it so it would gape open if you put anything in it. The finish is also poor. It arrived with creases and dimples in it. The last thing I would call it is pure luxury.

19. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Bad quality

My boyfriend bought me a bag August for my birthday in October. (So I never got it until October) used it for 2 weeks then was in hospital for few weeks. So basically used bag from December. It has frayed really badly. Definitely not luxury but as it was bought over 6 months ago nothing can be done

14. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Had a fantastic experience with Dan…

Had a fantastic experience with Dan after the royal mail lost my purchase, Dan made the sometimes long, boring and tedious processs of replacement both easy and pleasent in equal measures. Well done Dan

6. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Just ordered another lovely bag - great customer service too

Just ordered another lovely bag. I made a mistake when ordering so contacted customer services but Dan sorted my query out straight away - i was so impressed as it was quite late in the day too on Friday. Bag arrived this morning ( Thursday) and very beautifully packaged too, so a very quick delivery especially as its free delivery, and its perfect. Thank you to the team there, especially Dan in customer services.

13. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Fantastic products and quick delivery

I’m not giving 5 stars yet because I just received my delivery and don’t know about the performance but I’m really delighted by the Derby chestnut handbag and Isabel nut purse I’ve purchased, they seem to be of good quality, they are classy and smell nice leather. I was a bit sceptical at first as I was recently scammed by a supposed leather handbag company, but I can assure everyone Pure Luxuries London is genuine and the delivery is from UK and done within one week.

16. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great handbag purchased

Made my first handbag purchase from Pure Luxuries last week. I wasn't sure what the handbag would be like at such a good price. My handbag arrived today (Monday) and I only ordered it on Thursday so very quick delivery. It was beautifully and carefully packaged too. I ordered the Keira tan and it is absolutely perfect and I am so pleased with it. I tend to hang my bags from my shoulder and the straps are just the perfect length for that. Pure Luxuries will definitely be my 'go-to' shop for handbags in the future.

12. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Purchased the Freer' Rich Chestnut…

Purchased the Freer' Rich Chestnut Leather Tote. It arrived today, it's gorgeous and I'm absolutely delighted with it. The quality is fantastic, the leather is butter soft. I'm really taken by the gold embossed logo as it matches the gold hardware perfectly. I will certainly be buying from this company again and would highly recommend to anyone thinking of treating themselves. Delivery was lightning fast. 👍😁

29. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great quality handbag

I ordered a Colette powder pink handbag, and it’s beautiful. Soft leather, and great quality. Delivered on time, and packaged well.
I haven’t used this company before, but will definitely do business with them in the future.

4. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Just received my leather back pack bag…

Just received my leather back pack bag and I am soo pleased it was a bag I have scrolled the shops and internet to find. I wanted a larger bag to go with my smaller bag for my daughter’s wedding to keep larger items in. I was dubious ordering from the Pure Luxuries as have not heard of the site previously. Thank you

4. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I have just received my gorgeous…

I have just received my gorgeous simone black leather
backpack. I bought it to replace a leather backpack i bought elsewhere that the zip broke in a matter of weeks .This bag is a beautiful leather and just the right size not to big or to small but holds a lot .And it was
delivered really quickly .When i placed the order i had it delivered to work ,and thought i had not put the full address .So i emailed customer services for them to check and they replied really quickly and reassured me the address was ok .Fantastic company really efficient and a pleasure to deal with which is rare these day. i would definitely order from Pure Luxuries London again. Thank you so much.

19. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Beautiful bag

I just bought the Alexandra Cashmere Blue leather handbag. It is beautifully made, excellent quality and the colour is lovely. It is a perfect size for me and was great value as i managed to purchase in the sale. I sent picture of bag to my friend and she liked it that much she ordered one in black. My only thing would be that there is no zipped internal compartment for keys but that is minor.

14. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very good quality

I was skeptical about ordering from this website giving the fact that I never heard of it and sales price was so cheap. I thought it will be cheap shop but I like it so much my first 4 bags that I ordered again extra 2 bags from this shop. I must say my first order came next day but my second one which it was on Tuesday it hasn’t arrived yet and I’m wondering if it is because my first order was over £100 and this one is £88

11. Juni 2024
Bewertung ohne vorherige Einladung

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