Puls Bewertungen 

Orlando did a great job repairing our dishwasher. He determined the issue quickly and repaired it quickly. He was very helpful.

Our technical was knowledgeable and very friendly. He solved our freezer problem and worked efficiently and neatly. I would definitely use this company again.
We were able to get a same day appointment within 3 hours!!

The repairman said the company doesn't cover anything under warranty. However I called the wrong company for repairs. The repairman did stay and figured out the problem. He was very nice

Mathias was on time, professional and knowledgeable. Even though he had to return the same day, he did it promptly, identified the problem and ordered the part.

Good service technician knew what to do right away. He fixed it right away . The only complaint would be a little expensive

The service by the tech was great. He was informative, polite, and efficient. The only thing I was not happy about was the ad saying I would get a fair price for the service. I just think $250 for the cost of a less than one-hour simple repair was more than I expected. The last time I had an in-home repair done was just a few months ago by a different company; the maintenance cost was $150. Fair is fair; $250 is not.

Good communication and quick response.

Easy communication and fast response. Repair still yet to be done.

If I could give them ZERO stars, I WOULD!! I set up an appointment for someone to come out to give my fridge a shot of freon. I scheduled for next day which was today, a Saturday. I asked for one of two slots, 4-6 or 6-8. I got a call while I was at work saying they had a 3-5. I called and confirmed as they requested and a "lovely" A.I. gentleman helped me. Well...5:00 came and went so I called after an extra 1/2 hour of waiting. This time I got an actual human being. She confirmed that I wasn't on the schedule AT ALL!!! I told her that I got the call saying to call back and confirm the 3-5 appointment which I did, at about 2:15. There was NEVER an, "I'm sorry so sorry there is no one available for your overtime appointment" or a "Let's get you on the schedule for Sunday." I then said "Maybe I'll call a RELIABLE repair company" and her reply was "You're certainly free to do that". My BLOOD was boiling!!! I guess it was MY fault for not looking at the REAL reviews of their company which are 1.5 stars, NOT the 4.5 stars that they claim on their website. I scheduled Mr. Appliance who I've used before when a lovely guy came out and not only fixed my dryer but then ordered a part for the washer I added as an impromptu addition to the repair. We'll see how that goes.

Asad was friendly. Sorry I was not able to tip him because I have other Maintenance jobs done in the house. Give him a bonus if you can

If I could give Puls zero stars, I absolutely would.

I had a service appointment on March 28, 2026, in Baltimore for a minor issuea squeaking dryer drum. The technician sent out, Galus, not only failed to fix the issue but left my dryer completely non-functional. Prior to his visit, my appliance was working fine aside from the noise. After he disassembled and reassembled it, the unit stopped working entirely.

To make matters worse, Galus attempted to misrepresent what happened rather than take responsibility.

A second technician, Marco, was later dispatched. He was professional and thorough, and he confirmed that the control panel had been fried during the initial service. This directly contradicts any attempt to deny fault and clearly shows the damage occurred during the first visit.

It has now been over two weeks without a working dryer, creating a major inconvenience for my household an issue that was entirely caused by this company.

I have also spoken with a supervisor who attempted to deny responsibility, despite the findings of their own technician. The lack of accountability is unacceptable.

At this point, I am not even concerned with the original repair. I am demanding that Puls either:

Fully repair the damaged control panel at no cost, or
Provide compensation to cover repair or replacement

Instead, I’ve received inconsistent responses and no meaningful resolution.

This company is not locally based and appears to rely on contractors with questionable qualifications being sent into residential homes. Based on my experience, I would strongly caution others before using their services.

I forgot to note that the first technician admitted that he fried the panel and I also have a statement from the first technician.

I will be pursuing legal action against this shady company.

Proceed with extreme caution.

Douglas Monroe was quick to respond. He was very courteous and explained all my options for repair.

Arsen was very professional and thorough. He did a great job.

Efficiency and reliability

This company sent a technician to assess what was wrong with my ice maker. There was no repair. They stated I needed a new ice maker. The technician asked no questions regarding other plumbing or water issues. When a new ice maker was installed, it did not solve the problem. Ice cubes continues to produce with black grit on them.(original problem) They charged me $200 for the "repair", when there was not a repair but a replacement which cost $156.- In addition they charged a "security and support fee" of $15.-. Then the technician had me pay for the service on a phone(looked like a cell) and there was no itemized statement produced. After thinking I paid, I was notified that I had not paid and had a balance due. It was very difficult to know what all the charges were up front. They do not write out an itemized bill. Also, if the technician had an "extensive background" as they claimed, he would have asked me several plumbing and filter questions before telling me I needed a new icemaker, which I did not need. Big Ripoff.

Technician was on time, professional, and informative.

Tamim did a great job getting my
Microwave oven repaired. He was knowledgeable and let me know what to do. It is working ok now!!!!
Thank you Tamim.
10 STARS for your work!!!!

Great customer service! Armando, the person who came to help me, was very kind, professional and efficient. I highly recommend.