Mohamed is wonderful to work with. He is very Conscientious and genuinely cares about fixing the issues. I highly recommend him. Took multiple attempts to resolve the issue and he was very helpful... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Technician Josh showed up early after checking with me. He was very personable, explained what he would do and the charges. It took him only 10 minutes to solve our problems and let us know how to pre... Mehr ansehen
Unternehmen hat geantwortet
Their workers who answer the phone don't know what they are doing; they cancel appointments without letting you know, then they come up with a lame ass excuse for not fixing a problem because it will... Mehr ansehen
Unternehmen hat geantwortet
Though the service was very expensive, Max did a great job. I was comfortable having him in my home, he did what he said he would do, and my washer is working properly again.
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
For the ups and downs of digital life. Expert techs at your door, 8AM-8PM, 7 days a week.
Kontaktinformationen
Vereinigte Staaten
- 1-860-596-0177
- support@puls.com
- puls.com
4,1
Gut
6594 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Great Technician
Mohamed is wonderful to work with. He is very Conscientious and genuinely cares about fixing the issues. I highly recommend him. Took multiple attempts to resolve the issue and he was very helpful and knowledgeable.
31. Juli 2026
I wanted to know what was wrong and…
I wanted to know what was wrong and why. The guy said the compressor was bad. And no reason why it went out. I did not want to have it just go out on a replacement unit. So the why is important.
Y'all charged tax on the labor. Labor is not taxable in the state of Texas. So a refund is due. Lastly, when I tried to pay you wanted me to sign a document to your terms. I was just paying you and my agreement for credit card use is not with you it is with the credit card company. You have your own agreement with the credit card processing and can not try to change the agreement through me. I think this may be a violation of your agreement with the credit card company. So I paid the guy through zelle.
31. Juli 2026
Antwort von Puls
Thank you so much for your business and for leaving a 5-star rating. It is always our pleasure to provide the quality and convenient service you deserve. We are lucky to have customers like you, and we look forward to servicing you again in the future.
Antwort von Puls
Thank you so much for your business and for leaving a 5-star rating, Miguel. It is always our pleasure to provide the quality and convenient service you deserve. We are lucky to have customers like you, and we look forward to servicing you again in the future.
Fraudulent & Threatening Behavior from Puls Technician
I booked a dishwasher repair through Puls. Since then, a series of troubling events unfolded involving a technician—hired through one of their lead partners—who engaged in unprofessional, threatening, and ultimately fraudulent behavior. This included:
- Taking $455 payment for a repair that was never completed
- Creating a hostile and unsafe environment for my wife during the follow-up visit
- Threatening my wife pay more than what was ever agreed
- Refusing to provide company credentials or proof of completed service
- Breaking the appliance beyond repair despite claims of repair
Further investigation has revealed that this individual has a criminal record of fraud (felony deposit account fraud and firearm possession during a crime) and was operating in customers’ homes under Puls’ system. We have filed a police report, and another service provider has confirmed that the dishwasher is now beyond repair because of the damage caused by the technician sent by Puls.
In other words: Puls sent someone into my home who threatened my wife, demanded payment under duress, and didn’t just fail to fix the dishwasher—he made it worse. We now have to replace it entirely out of pocket.
Despite calling Puls' customer service team several times, my wife and I have not received any timeline for resolution, refund or even an apology.
31. August 2025
Bewertung ohne vorherige Einladung
Antwort von Puls
Hi Justin, Puls here! Thank you for providing your feedback. Customer feedback is very important to us as it gives us crucial insight into what we need to improve on to better our market performance and ensure customer satisfaction. We never wish to disappoint or inconvenience you in any way.
Seems that an email was sent to you on July 25, 2025 and we did not receive any response.
We will be looking into this further and see what we can do to resolve the issues you experienced and what we can do to help you feel better about your experience with Puls. We'll be reaching out to you via email for updates. Thank you!
Generally overall good experience.
2. August 2026
Antwort von Puls
Thank you so much for your business and for writing such an awesome review. It is always our pleasure to provide the quality and convenient service you deserve. We are lucky to have customers like you, and we look forward to servicing you again in the future.
Was happy with the service
Though the service was very expensive, Max did a great job. I was comfortable having him in my home, he did what he said he would do, and my washer is working properly again.
3. August 2026
Antwort von Puls
Thank you so much for counting on us! We delight in providing excellent and convenient service to our valued customers. We really appreciate the feedback, and we hope you have a great day!
Antwort von Puls
Thank you so much for your business and for leaving a 5-star rating. It is always our pleasure to provide the quality and convenient service you deserve. We are lucky to have customers like you, and we look forward to servicing you again in the future.
Antwort von Puls
Thank you so much for counting on us! We delight in providing excellent and convenient service to our valued customers. We really appreciate the feedback, and we hope you have a great day!
Everything was done in a timely manner
Everything was done in a timely manner. Everything was to the point.
3. August 2026
Antwort von Puls
Thank you so much for counting on us, Dexter! We delight in providing excellent and convenient service to our valued customers. We really appreciate the feedback, and we hope you have a great day!
Service was quick and convenient
Service was quick and convenient. The price was reasonable.
2. August 2026
Antwort von Puls
Thank you so much for counting on us! We delight in providing excellent and convenient service to our valued customers. We really appreciate the feedback, and we hope you have a great day!
Week end service
Week end service, on-time arrival, very competent tech, quick and efficient.
2. August 2026
Antwort von Puls
Thank you so much for your repair request with Puls! We are pleased to learn about your positive experience with us, and we really do appreciate the recommendation. Have a wonderful day!
I appreciate the service I received…
I appreciate the service I received today from this company. The service man did a wonderful job.
2. August 2026
Antwort von Puls
Thank you so much for counting on us, Nieta! We delight in providing excellent and convenient service to our valued customers. We really appreciate the feedback, and we hope you have a great day!
For being able to schedule an…
For being able to schedule an appointment when needed, the potentially of the arrival of the technician during the scheduled appointment time. The technicians professionalism, work ethic and ability to diagnose the problem in a timely manner with a reasonable price and repair time
2. August 2026
Antwort von Puls
Thank you so much for your repair request with Puls, James! We are pleased to learn about your positive experience with us, and we really do appreciate the recommendation. Have a wonderful day!
Prompt and effective response
Prompt and effective response, accurate diagnosis of the problem, repairman returning the next day with the parts to complete the repair.
2. August 2026
Antwort von Puls
We are grateful for this awesome feedback! It makes us happy to hear how wonderful your experience was with Puls and for trusting us. Please know that we will always be here if you need us.
Thank you for great service
1. August 2026
Antwort von Puls
Thank you so much for your business and for leaving a 5-star rating, Vera. It is always our pleasure to provide the quality and convenient service you deserve. We are lucky to have customers like you, and we look forward to servicing you again in the future.
Antwort von Puls
Thank you so much for counting on us! We delight in providing excellent and convenient service to our valued customers. We really appreciate the feedback, and we hope you have a great day!
Abdul was experienced and efficient
Abdul was experienced and efficient. He answered all questions I had and was friendly.
1. August 2026
Antwort von Puls
We are so glad that you found us and that we were able to provide the quality service that you deserve. Thank you so much for trusting us. Please know that we will always be here if you need us.
Antwort von Puls
Thank you so much for counting on us, Bryant! We delight in providing excellent and convenient service to our valued customers. We really appreciate the feedback, and we hope you have a great day!
canceled the appointment
I contacted PULS to repair my refrigerator. They gave me a time, including the name of the technician but 1 hour before the time of the appointment, they canceled it asking me to make another appointment two days later. Completely unacceptable
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Puls
Hi Julio, thank you for providing us your feedback and expressing your concern. We sincerely apologize for what has happened and would like to help the best we can to rectify the situation.
User names often aren't the same as the contact information we have. Would you please provide me with your contact information that the appointment would have been booked under (email, phone #, full name). Please reach out to us at 860-596-0177 or email us at support@puls.com for immediate assistance. Thank you!
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