I am so glad I purchased the Eddie edible ink printer! It has made decorating my cookies so much easier and has saved me so much time. The print quality is excellent, and it allows me to create profes... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The speed Of order processing and shipment is incredible with every order I place! My Eddie stopped recognizing the ink cartridge right in the middle of an order at midnight Tuesday night. I immedi... Mehr ansehen
I feel like I am never treated with respect. I bought this machine and it wasn’t cheap as you know. I feel like the technicians can be a little friendlier. Not sure if I would purchase another one due... Mehr ansehen
Unternehmen hat geantwortet
Always great and responsive support! Never really have any issues with products but one of my cartridges were faulty and they replaced it immediately. Rare for companies these days to follow through a... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Primera Technology
Vom Unternehmen geschrieben
A world-leading developer and manufacturer of specialty printing equipment including the LX-Series Color Label Printers, AP-Series Label Applicators, Eddie - The Edible Ink Printer, Bravo-Series CD/DVD/BD Disc Publishers, Signature Slide and Cassette Printers and more.
Like us on Facebook
Join our Facebook User Groups:
Primera Label Printers User Group
Eddie, The Edible Ink Printer, User Group
Follow us on Twitter:
@PrimeraTech
Instagram:
@primeralabelprinters
@eddie_edibleinkprinter
See our products in action: YouTube
Our Promise To You
Vom Unternehmen geschrieben
- We're 100% committed to our customers!
- At Primera, providing innovative products along with world-class customer support is baked into our DNA. We strive to make every encounter with our customers a 5-Star experience.
30-Day, 100% Satisfaction Guarantee
At Primera, we make products that are designed and built to work well and make your job easier. We want you to be 100% satisfied with your purchases from us. If you’re not, we want to know about it.
First and foremost, we’d like to help you fix any problems. If that doesn’t work, we’ll take your product back. So if in the first 30 days of you owning a Primera product you find that it doesn’t work as you expected, or if it is just not the right fit for your intended purpose, contact customer support. We’ll arrange to take back the product and refund your money.
Kontaktinformationen
2 Carlson Pkwy N, Ste 375, , 55447, Plymouth, Vereinigte Staaten
- 763-475-6676
- mstrobel@primera.com
- primera.com
4,7
Hervorragend
5018 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great customer service and support!
The Primera team produces an excellent product and support is only a phone call away!
18. Februar 2026
Antwort von Primera Technology
Dear Lorraine,
Thank you for the kind words and the 5-star review! We’re glad to hear that you’re happy with the product and that our support team has been there when you need them. Providing dependable equipment along with fast, accessible support has always been a big priority for us.
If there’s ever anything we can do to help in the future, please don’t hesitate to reach out.
Best regards,
The Primera Team
The website is easy to navigate
The website is easy to navigate. I placed my order easily and received my product in just a few days.
16. Februar 2026
Antwort von Primera Technology
Dear Beth,
Thank you for the great 5-star review. We're glad to hear that our website was easy to navigate and that your order arrived quickly. We appreciate your business and look forward to serving you again.
Best regards,
The Primera Team
item was shipped quickly very helpful…
item was shipped quickly very helpful in customer service
17. Februar 2026
Antwort von Primera Technology
Dear Beverly,
Thank you for the kind review. We're glad to hear your order shipped quickly and that our customer service team was helpful. We appreciate your business and look forward to serving you again.
Best regards,
The Primera Team
Antwort von Primera Technology
Dear Frank,
Thank you for your excellent review. We're glad to hear your ink arrived on time and exactly as expected. We appreciate your business and look forward to serving you again.
Best regards,
The Primera Team
Easy to order my ink for my eddie
15. Februar 2026
Antwort von Primera Technology
Dear Michelle,
Thank you for the review. We're glad to hear that ordering ink for your Eddie was quick and easy. We appreciate your business and look forward to serving you again.
Best regards,
The Primera Team
a reliable source of items that are…
a reliable source of items that are critical for my home business
9. März 2026
Antwort von Primera Technology
Thank you, Maria! We're glad to be a reliable source for the supplies that keep your home business running. We appreciate your support and look forward to helping you again whenever you need us.
Best regards,
The Primera Team
Antwort von Primera Technology
Dear Gale,
Thank you for your review! We're glad to hear your order arrived quickly. Our team works hard to ship orders promptly so customers can keep their operations running without interruption.
We appreciate your support and look forward to serving you again.
Best regards,
The Primera Team
Antwort von Primera Technology
Hi Beitler,
Thank you for the 5-star review!
We’re very glad to hear that the training was helpful. Our team works hard to make sure customers feel confident and ready to get the most out of their Primera equipment.
Thanks again for your business and for taking the time to share your experience.
Best regards,
The Primera Team
Very organized and communicative
Very organized and communicative, repair was done well.
5. Februar 2026
Antwort von Primera Technology
Hi David,
Thank you for the great review. We're happy to hear the repair went well and that our team kept everything organized and communicated clearly along the way.
We appreciate your business and are always here if you need us!
Best regards,
The Primera Team
Antwort von Primera Technology
Hi Armando,
Thank you for the 5-star review. We’re glad to hear everything was fast and accurate. That’s exactly what we aim for.
We appreciate your business and your feedback.
Best regards,
The Primera Team
Antwort von Primera Technology
Hi Don,
Thank you for the 5-Star review! It's great to hear that your order arrived quickly and that our team took good care of you.
We appreciate your business and look forward to helping you again whenever you need us.
Best regards,
The Primera Team
Just did a training with Mitch and left…
Just did a training with Mitch and left feeling informed and confident. This company is so great, I've purchased multiple machines and will not go elsewhere. Thank you!
3. März 2026
Antwort von Primera Technology
Dear Natalie,
Thank you for the kind words and for taking the time to leave such a positive review. We are glad to hear that your training session with Mitch left you feeling informed and confident. He does a great job helping customers get the most out of their machines, doesn't he?
We truly appreciate your continued trust in Primera and are grateful that you’ve chosen to add multiple machines to your operation. If there’s ever anything you need, our team is always here to help.
Thanks again for everything!
Best regards,
The Primera Team
Our mistake they Corrected
We made a mistake and lost a chip. They politely and promptly sent a replacement.
4. Februar 2026
Antwort von Primera Technology
Dear Melissa B,
Thank you very much for the kind words. I’m glad our tech support team was able to help you quickly and make the experience a positive one.
We take a lot of pride in being responsive, so it’s great to hear that came through. We truly appreciate your business and your feedback.
Thanks again,
The Primera Team
Antwort von Primera Technology
Hi Cyndi,
Thank you for taking a moment to leave this review. I’m glad our tech support team was able to help you quickly and that you had a positive experience.
We work hard to be both knowledgeable and responsive, so it’s great to hear that came through. We truly appreciate your business.
All the best,
The Primera Team
Always excellent service
Always excellent service! We always try to have the cartridge stocked up .
23. Januar 2026
Antwort von Primera Technology
Hi Lioni,
Thank you for the 5-star review! We truly appreciate your continued business and your kind words about our service.
Keeping a cartridge in stock is always a smart move, as it helps ensure you can keep printing without interruption. We also do our best to ship quickly whenever you need to order a new one.
Thanks again for taking the time to share your experience. We’re grateful to have you as part of the Primera family!
Warm regards,
The Primera Team
I received my order quickly
2. Februar 2026
Antwort von Primera Technology
Hi Sharon,
Thank you very much for the 5-star review! We’re glad to hear your order arrived quickly.
We work hard to ship orders as fast as possible, so it’s always great to know that effort is noticed and appreciated.
Thanks again for your business — we truly value it.
Best regards,
The Primera Team
Antwort von Primera Technology
Hi Craig,
Thank you for the 5-star review!
We’re glad to hear the website was easy to navigate and that your order arrived quickly. That’s exactly the experience we work hard to deliver.
We truly appreciate your business and you taking a moment to share your feedback.
Best regards,
The Primera Team
Antwort von Primera Technology
Hi Kimberly,
Thank you for the 5-star review! We’re glad to hear that ordering your ink cartridges was quick and easy. That’s exactly how it should be! :-)
We work hard to keep the process simple and make sure orders ship fast, so you can stay up and running without interruption. We truly appreciate your continued business and your kind words.
Thanks again for taking the time to share your experience.
Best regards,
The Primera Team
Primera always does a great job with my…
Primera always does a great job with my orders. Products are shipped fast and their customer service is wonderful. Will continue to order from them!
25. Februar 2026
Antwort von Primera Technology
Hi Brooke,
Thank you so much for the kind words and for continuing to order from us. We truly appreciate your business.
It's great to hear your orders are arriving quickly and that our customer service team has been helpful. We work hard to make the entire process smooth and dependable from start to finish, so it means a lot when customers notice.
If there’s ever anything you need, we’re always here to help.
Best regards,
The Primera Team
Primera is always willing to assist and…
Primera is always willing to assist and my orders always go out in a timely manner!
24. Februar 2026
Antwort von Primera Technology
Hi Jannah,
Thank you so much for your wonderful 5-star review! We truly appreciate you taking the time to share your experience. It means a lot to hear that our team has been able to assist you and that your orders are consistently going out in a timely manner—that’s exactly the level of service we strive to provide.
If there’s ever anything more we can do to support you, please don’t hesitate to reach out. We’re grateful for your continued trust and business!
Best regards,
The Primera Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.