Excellent service. Great range. Excellent customer service when a order got stuck in the system. More delivery options than a competitor site and that's why im sticking with premier darts. The competi... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Used a few times with no problems, 1st ever problem and they haven't even tried to sort it. Yeah its only some £8.50 spinners, one of which fell apart trying to fit. But to not even try to sort it o... Mehr ansehen
I've been using Premier Darts for a while now and I have to say the service is top drawer. I usually order my stuff start of the week and I've never waited more than two days awesome service. I won't... Mehr ansehen
I placed an order on-line for a set of darts, however these failed to arrive. I made contact with customer services, who were excellent and resolved my issue promptly and without fuss. A replacement s... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Find all of the best dart brands in one place at Premier Darts. Discover steel tip darts, soft tip darts, dartboards and many other dart accessories. We stock top brands such as Target, Winmau, Harrows, Unicorn and many more. At Premier Darts We’re passionate about the sport and it’s our target to provide customers with an unparalleled range of dart products and accessories as well as excellent customer service. Discover ranges by Phil Taylor, Michael Van Gerwen, Joe Cullen and many more, all online at Premierdarts.co.uk
Kontaktinformationen
Avant Garde Distribution Ltd Unit 10, CW4 8AF, Holmes Chapel, Vereinigtes Königreich
- 01477 536220
- Support@premierdarts.co.uk
- premierdarts.co.uk
Bittet Kunden um Bewertungen
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Very very disappointing.
Very very disappointing.
I am a huge collector of all sorts of darts.
After recently purchasing the new Gary Anderson’s and within the 1st hour of using them have points just fall out and 1 barrel with a faulty/ damaged screw in section that didn’t hold any sort of flight without coming undone after 2/3 throws I spent £80 on these darts and was reluctantly forced to then accept the £12 they had offered me (the money I spent getting my darts repointed the day after buying them) I was told all warranty on them was now void because I had done that!
All in all I had the £12 back and free delivery on another set I had to buy due to the fact I had still been left with faulty darts £65 worse off and had to buy another completely different set
Total shambles .
Thanks to Gaynor...
To start the order was a nightmare until Gaynor stepped in and resolved the issues. She was professional, caring and understanding an asset to premier darts. And thanks to Gaynor I will come back to purchase
Fantastic service from Premier Darts
Fantastic service from Premier Darts. The darts and points arrived in a very suitable package. I ordered the Target Redux 02 model in 22g & 23g, both in perfect condition.
Great customer service as always
Great customer service as always. Massive selection of products to choose from. Great quality of products too. Thank you
Great service and quick delivery.
My delivery didn't arrived
My delivery didn't arrived. I didn't received a item.
I haven’t received them
I haven’t received them, even though they’ve been with DHL since the 2nd December
Everything was perfect
Everything was perfect. Communications brilliant when I had an issue. Fast postage. Would highly recommend. ☺️
Great darts delivered on time easy to…
Great darts delivered on time easy to order will use again
Brilliant selection at great prices…
Brilliant selection at great prices with fast shipping. Minor issue with order in that one item was no longer available and refund issued immediately. Will definitely use again.
Second hand darts?
Received my order unfortunately the unicorn protech darts box was damaged obviously a resale as the damage was as you would expect from being opened corners torn etc
Would have returned them but not easy to do as previously experienced it's a shame as the darts are actually good
Regards
Came quick box was slightly damaged…
Came quick box was slightly damaged dus to delivery guy and forcing though my letter box bought for Xmas present
Never revcieved item
Ordered set of 24g darts with 2 day postage and never received them. Postage never updated that I was sent. Send an email and finally got a refund as ones I wanted sold out. Won't shop from. You again
Awful company
Awful company. I paid more than £80 for darts that arrived in a battered, used-looking box. Completely unacceptable.
Great company fast delivery good…
Great company fast delivery good selection of products and you can earn bonus points to use against more purchases
Avoid This Seller at All Costs
Avoid This Seller at All Costs – Extremely Poor Service and Customer Care
If I could give zero stars, I absolutely would. This company has been nothing short of a nightmare to deal with, and I strongly advise against purchasing from them.
Here’s what happened:
I ordered a high-value item, and the original package was delivered while I was at work. Instead of following proper delivery procedures, the courier left the parcel on my doorstep without a signature, without any instructions, and completely exposed. Unsurprisingly, when I returned home, the package was gone.
I immediately reported the issue to Premier Darts the next day and completed all the paperwork they requested. Rather than resolving the problem or showing any concern for customer satisfaction, they permanently restricted my account—meaning I can no longer make any purchases.
Why? Because they penalized me for something entirely outside of my control. This is unacceptable and demonstrates a complete lack of responsibility and customer care.
After looking at other reviews, it’s clear I’m not alone—many customers have had similarly negative experiences. Fortunately, there are far better and more reputable companies to shop with, such as Target, Red Dragon Darts, and Arrowheadz, to name just a few. Premier Darts’ loss is their gain.
Their claim of being the “Fastest Growing Darts Retailer” is laughable. In reality, they are a company that does not value customers and fails to provide even the most basic level of service.
My advice:
Buy from official sites or well-known, reputable retailers.
Avoid Premier Darts completely—it’s not worth the stress, frustration, and financial loss of not receiving your item.
I will be sharing my experience with the darts community to ensure others don’t go through the same ordeal. It’s a shame because this industry has so much potential for efficient service, but Premier Darts clearly cannot deliver.
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