Amazing company. All of my order came very quickly in amazing condition and quality. Great communication from them and was given multiple updates. All products were wrapped well to prevent damage AND... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Trophies were perfect! Website was a little bit difficult I found when ordering what personalisation I needed but the support team were quick to support via email. Thanks again I’ll be back agai... Mehr ansehen
Unternehmen hat geantwortet
Ordered an emerald paperweight with initials and a date on it for our 55th wedding anniversary which is yet to come. Neatly presented in a good quality box. Pleased with my purchase and quick deli... Mehr ansehen
Unternehmen hat geantwortet
From the first submission of our design the communication was excellent. An email confirming receipt of request, an email telling us it was with the design folks, an email from those people showing th... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
As one of the leading UK internet suppliers of trophies and medals for sports clubs, schools, activities and business, we aim to provide you with the best service possible. Buying trophies for your club or business is an important responsibility and we want to make sure that your experience is enjoyable and professional from start to finish — and beyond. If you have a customer service query, please contact the team at: sales@impact-uk.com
Kontaktinformationen
Office 28, Thrales End Farm, Harpenden, AL5 3NS, Vereinigtes Königreich
- 01727 790 400
- sales@impact-uk.com
- www.impacttrophies.co.uk
4,8
Hervorragend
3040 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Impact Trophies & Medals
Dear Arthur, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Antwort von Impact Trophies & Medals
Dear Michael, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Antwort von Impact Trophies & Medals
Dear Mo, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Excellent delivery time and a good…
Excellent delivery time and a good price ,
Good communication as one of my items was unavailable a more expensive item offered at no extra expense
27. Juli 2026
Antwort von Impact Trophies & Medals
Dear Janet, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Antwort von Impact Trophies & Medals
Dear Joanne, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Antwort von Impact Trophies & Medals
Dear Stanislav, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Great products and communications
Great products and communications
Arrived very quickly
My daughter loved her graduation trophy
Thankyou
13. Juli 2026
Antwort von Impact Trophies & Medals
Dear Tracey, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Trophies were perfect!
Trophies were perfect!
Website was a little bit difficult I found when ordering what personalisation I needed but the support team were quick to support via email.
Thanks again I’ll be back again for sure
20. Juli 2026
Antwort von Impact Trophies & Medals
Dear Cillian, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Original gift
Ordered an emerald paperweight with initials and a date on it for our 55th wedding anniversary which is yet to come.
Neatly presented in a good quality box.
Pleased with my purchase and quick delivery.
16. Juli 2026
Antwort von Impact Trophies & Medals
Dear Pauline, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Antwort von Impact Trophies & Medals
Dear William, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
I’d give 0 if I could
I’d give 0 if I could
Arrived just glass with some stickers to build my own trophies quality poor I can’t even use them I’d look stupid
Please contact me impact before not only social media pictures but national
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Impact Trophies & Medals
Dear Mr Dearlove , we would hate for you to look stupid for not having read the ‘self-assembly’ instructions which are clearly stated on our website and for you having ticked the self-assembly box at checkout of your own free will . We are surprised you did not contact us directly rather than displaying your inattentiveness on Trustpilot where your 1* review is somewhat at odds with our 4.9* rating.
We value all of our clients and would be happy to discuss your issue , starting with how you failed to include engraving which our team then dealt with for you , your subsequent e-mail using defamatory language and demanding a full refund and threatening to post negative comments on social media unless we acquiesced , although this is not a good start for a constructive dialogue we will do our best. Kind regards, Customer Services.
Really pleased with our Wooden Award.
Really pleased with our Wooden Award.
The print-work came out even better than I hoped and the help offered in adjusting the design was brilliant!
27. Juni 2026
Antwort von Impact Trophies & Medals
Dear Sarah, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Antwort von Impact Trophies & Medals
Dear Duncan, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Amazing company
Amazing company. All of my order came very quickly in amazing condition and quality. Great communication from them and was given multiple updates. All products were wrapped well to prevent damage AND was also given spare stickers and felt in case it falls off. Couldn't be more pleased with my order, looking forward to ordering from them again.
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Impact Trophies & Medals
Dear Customer, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Antwort von Impact Trophies & Medals
Dear Cheryl, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Excellent Service
Excellent Service. This is the 4th year we have used Impact Trophies. extremely helpful staff and prompt delivery.
28. Juni 2026
Antwort von Impact Trophies & Medals
Dear Keith, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services
Excellent customer service
Excellent customer service, lots of help getting the custom design just right. Outstanding quality product.
26. Juni 2026
Antwort von Impact Trophies & Medals
Dear 'Colin, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services
Antwort von Impact Trophies & Medals
Dear Derek, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services
Primary School Leavers Awards.
The trophies arrived in time and are of expected quality. However, I did find it a little odd that the plaques were not on any of the trophies and we had to stick them on ourselves. This is not something we have had to do in previous years. Not a huge thing, but time consuming all on the same and the reason for my 4 star rating and not 5 stars as in previous years.
23. Juni 2026
Antwort von Impact Trophies & Medals
Dear Gemma, Thank you for your review. The award you purchased is for self-assmbly and this is stated on the website. I am sorry you were disappointed but glad you were happy with the trophies. Kind regards, Customer Services
Great service
13. Juni 2026
Antwort von Impact Trophies & Medals
Dear Ian, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
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