Avoid this company. Paid for a small order mid-day on Tuesday. They took 6.95 for next day delivery. No communication apart from an order acknowledgement. Customer service number is just a message say... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
NON EXSTISTENT CUSTOMER SERVICE. Emailed 3 times through out the month, called 4 different times on the days YET no replies or answering on any form of contact. If you need spare parts for their... Mehr ansehen
Unternehmen hat geantwortet
A great price on what I was looking for, brilliantly quick customer service response and resolution when I emailed them with a query. Delivery was next day as promised, and everything was packaged r... Mehr ansehen
I've placed numerous orders with A1 Equipment over the past two years and am delighted with both the products and the service received. On one occasion, an item from my order was omitted in error but... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
A1 Equipment is a family-run UK supplier of fun food machines and ingredients, serving businesses since 1986. We help cinemas, events and attractions boost profits with high-quality popcorn, candy floss, slush, churros, nachos, waffles, doughnuts, crepes, snow cones and much more! As the official UK vendor for Gold Medal USA, we provide reliable, efficient machines and great-tasting products at competitive prices. We pride ourselves on friendly, knowledgeable service, fast next-day delivery on orders over £150, and a simple 30-day return policy. Every machine includes a one-year parts and labour warranty in the UK, giving you confidence with every purchase. With decades of experience and strong relationships with leading manufacturers, we focus on quality, value and customer satisfaction. Whether you need equipment, ingredients or expert advice, we are here to help your business grow.
Kontaktinformationen
Eastman Way, HP2 7DU, Hemel Hempstead, Vereinigtes Königreich
- 02082023928
- sales@a1equipment.co.uk
- popcornandcandyfloss.com
4,1
Gut
168 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Will shop here again and again...
Affordable, friendly, fast delivery, knowledgeable and helpful... i mean, what more do you need customer service wise!
16. November 2022
Waste of time
Waste of time.
They just after your money
There warranty means nothing but bull shi**
21. Oktober 2022
Very happy with the service and posted…
Very happy with the service and posted straight away . All the products I ordered I was happy with
7. November 2022
The whole transaction was quick and…
The whole transaction was quick and easy with no issues.
23. September 2022
Very large tub
Very large tub, didn’t expect it to be so big. Good value for money, fast service
21. September 2022
I've been getting products from A1 for…3 years
Great service as always. When I first moved into this industry I visited the store and the staff were very helpful and informative and made it easy for me to pick the products and supplies that best suited my needs at the time.
15. Januar 2022
Massive bag of delicious popcorn
Massive bag of delicious popcorn. Arrived the following day well packaged. Went down a storm at our party.
26. September 2022
Brilliant service
Brilliant service, we bought ready made popcorn for our popcorn machine ready for the wedding because we didn't have a PAT cert for the machine. It arrived the next day fresh and went down a treat on the day
Product price and service is unbeatable
21. September 2022
Amazing service every single time!
Amazing service every single time!!
Delivery is always so good & customer service is 10/10!!
So reliable and so friendly ☺️
16. September 2022
Always speedy service
19. September 2022
Good products
Good products. Quick delivery. Misleading when applying discounts/VAT as this messes up the eligibility for free postage.
22. September 2022
Ive been ordering from A1 for a few…
Ive been ordering from A1 for a few years and have never had any issues. Great products, great delivery service.
26. September 2022
Bewertung ohne vorherige Einladung
Easy experience
The product came quickly and was exactly as described - everyone enjoyed it! We will continue to use it for the rest of the programme.
22. August 2022
Great and fast service
15. Juli 2022
I ask many times for next day delivery…
I ask many times for next day delivery and they answer me for soure you received tomorrow but never this happen. I go to myself in delivery partner and collect beacouse I need the products.
1. September 2022
Equipment came on time and office where…
Equipment came on time and office where a great help letting me know when it would arrive as I needed popcorn machine urgently. Staff very helpful
9. August 2022
A wide range of supplies and equipment…
A wide range of supplies and equipment …. Excellent customer service and fast delivery… I’m never disappointed..
7. August 2022
Terrible Company Focussing on Profits not Staff or Customers
This is a terrible company that is just looking to make profits quickly. If you want to buy popcorn or candy floss equipment or supplies, buy from Nisbets or CFW, don't buy from a company that doesn't understand how to set up a company with a good working environment for its staff members.
5. August 2022
Bewertung ohne vorherige Einladung
Good service and great product at a…
Good service and great product at a very good price
23. Juli 2022
Antwort von A1 Equipment
Hi Karen, it's great to hear that you like your Flossugar products and the service that we provided.
Always good products speedy delivery and good communication
Good products as always we always have will buy our supplies from a1
18. Juli 2022
Antwort von A1 Equipment
Hi Steve, it is always great to hear a regular customer like yourself is happy with their products and our service.
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