Plumbing Doctors Bewertungen 

Excellent service at short notice
I’m very grateful that Waseem fitted us in on Monday, his first working day after the weekend, at such short notice.
We’d had water coming through our ceiling and had needed to turn off the mains supply. He identified failed washers at the hot-water pump and fixed the problem. Everything has been working well since.
It was a huge relief after a stressful weekend. Thank you for making time to help us so promptly. Highly recommended!

Prompt response, email reminders, WhatsApp messages and able to track arrival time of plumber. Friendly, helpful and cleaned up after themselves.

Curtis came in time received text to confirm time and date and came as promised and did the job very professional and very clean will definitely be recommending and now is my go too heating and plumbing company thank you

Sorted the problem, happy

This is the second time I have used them and both times I could not fault the service for a reasonable cost. Following a shower leak, Curtis identified the seal as the probable cause and resealed everything which resolved the leak. This time Curtis replaced the parts causing the toilet to keep flushing - within an hour. Many thanks to him for both jobs done quickly and well with no mess. Rare to find good and trusted skilled people so continue the good work!

On time, excellent standard of work and reasonable price

Turned up on time diagnosed and fixed the problem quickly and efficiently

A neighbour spoke to me about the source of a water ingress in their property. I contacted Plumbing Doctors and they arrived within 20 minutes.
Curtis assessed and established there was no water leak in my property; he then advocated effectively on my behalf with the neighbours tradesperson and Curtis quickly identified the root of the problem for my neighbour.
Curtis offered me reassurance throughout which was needed and appreciated.
A Masterclass service for the price of a callout.

Excellent service throughout. Curtis the plumber was extremely helpful and explained every aspect of the work he carried out. Very impressed with the whole experience.

Great service from these guys, engineer turned up on time and fixed the tricky leak in my kitchen. Will definitely use again.

Friendly, professional, arrived on time, dealt with unforseen issues promptly and helpfully, and did a good job.

I had already had a visit from a different 'cowboy' plumbing company. Curtis from H & D was very professional, obviously knew what he was doing and got on with the job there and then at a reasonable price. Also send you after service WhatsApp to check everything is OK. A plumber you can trust...yippee!

I recently contacted this company to repair my boiler, and I am very satisfied with the services provided. The intervention was quick, professional, and efficient.

I would especially like to mention Waseem, who handled the repair himself. He was punctual, polite, and clearly explained what the problem was and what needed to be done. He worked cleanly and in an organized manner, making sure everything was functioning perfectly before he left. It’s clear that he is an experienced professional who truly cares about the quality of his work.

I highly recommend this company to anyone in need of boiler repair services. I will definitely contact them again if I need assistance in the future.

Excellent work !
The next morning day identify the problems and replace the parts . Definitely recommended !!!

Had an annual boiler service from Waseem. As always very professional, friendly and punctual.

Will continue to use his service again in the future. Highly recommended!

Very responsive, excellent communication, turn up when agreed. Fair price and fixed the problem. Thank you!

Excellent service and quality
Very pleased to have found a plumber who communicates well and works quickly, efficiently, and tidily. Small bathroom leak, quickly diagnosed and sorted.

These guys are amazing! Very good service and do more than just the job description. Highly recommend them.

Informative and hopefully issue solved ( problem was from another company ). Thoroughly explained and advice given .

Trusted the positive reviews and decided to contact this company for work at our NHS dental practice. Communication was initially quick and we managed to book the job without any issues. However, on the day, they arrived extremely late — scheduled for the morning but turned up at 4:30pm — and then refused to carry out the job.

This was particularly frustrating because the work needed to be coordinated with engineers and electricians, and the exact timing had been clearly explained to the plumbers beforehand. Due to their refusal, we had to arrange another plumber last minute and ultimately close the surgery for an extra day, resulting in cancelled patients and significant disruption.

Despite being highly recommended to us, we definitely won’t be using them again. To top it off, the plumber politely told us not to call them again while sipping a cup of coffee we had made — which would be funny if the situation hadn’t been so stressful.

Not impressed at all.

"Reply post company reply:"

Thank you for your response. However, I would like to clarify a few key points that have not been accurately reflected.

When we originally booked the job, we specifically requested and agreed on a 9:00 am appointment. This was made clear at the time of booking, and the only reason we proceeded with your company was because we needed to coordinate three different professionals on the same day: two engineers from DD and one electrician. All of them needed to be present together so the work could be carried out simultaneously, avoiding unnecessary delays and preventing disruption to NHS clinical time.

A few days before the booking, we were informed by email that the arrival time had been changed to 11:15 am onwards. This was never agreed upon, and had we known earlier that 9 am was not possible, we would not have booked the appointment. You cannot expect other engineers — who charge hourly — to be on-site from 9 am until potentially 4 pm simply waiting for the plumber to arrive.

Regarding the claim that no one was available to explain the work: this is incorrect. As soon as your plumber arrived, we called the DD engineer, who then explained directly to your plumber what needed to be done. To say no explanation was provided is simply inaccurate.

The disruption caused was significant precisely because the agreed appointment time was changed at short notice, which undermined the coordination of multiple professionals and affected our ability to manage NHS patient care effectively.

I hope this clarifies the situation from our side.