I wasn't able to use the gift code, as there was a technical error. I contacted customer support and they sent it to me in a new package free of charge. Very grateful to feel so appreciated as acustom... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Lovely products, big fan of the hydrating milky mist. Ordered the supersized bottles which were dispatched quickly but lost by Hermes. Customer service at Pixi were fantastic though, quick reply and s... Mehr ansehen
Tried to contact Pixi since December about issues with a bottle of Pixi tonic and an eyeliner which arrived broken. Have sent photos - messages via their website contact form, emails, messages on Fac... Mehr ansehen
They're only getting 2 stars because their glow range has done wonders for my skin but what an awful company to try and get help from, either that or they just have useless, fake people managing the... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Pixi Beauty Offers the Best Makeup Primer, Foundation & Concealers. Selling Makeup Kits & Brush Sets. Buy online
Kontaktinformationen
Vereinigtes Königreich
- pixibeauty.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
What an amazing customer service 🤩
What an amazing customer service 🤩. This is my first order with Pixi and they have been amazing. They double checked my postal address and have kept me updated on my order. The staff are really friendly. Will definitely be ordering more from Pixi 😊
I inquired about the free travel size…
I inquired about the free travel size gift you would receive with your order. At checkout, I did not see where I could choose my gift. I sent a message and received an immediate response. Coreen was extremely helpful. The customer service was great!
Disappointing customer service
Have used pixi beauty products for a while now and always liked them. The last thing I was given as a gift was the 3 pack vitamin c masks. However, in the pack, there were only 2 masks. When I contacted customer service to complain, they just said take it back to a store. What? Any store?? It was a gift and I don’t have any receipts. Am seriously disappointed with the response and I feel my complaint was not taken seriously and nothing was resolved. Do they not think it fair to send me one mask to replace the missing one?? Very unfair.
Excellent and friendly service
Pixi’s customer service is excellent. They get back right away and are so friendly and helpful. The items I ordered were dispatched straight away and arrived really quickly. Really impressed and pleased with my experience with them.
I had cause to contact Pixi Beauty UK…
I had cause to contact Pixi Beauty UK Customer Service. I was extremely pleased with the help and service given. From my initial email Coleen (Customer Care Specialist) was on the ball, so polite and extremely professional. Brilliant service and would definitely recommend, not only the products, but the Customer Service Team. Well done everyone!
Wonderful customer service!
Coreen is awesome. She helped me resolve my issue very kindly and quickly. Thank you again for your help.
I am really glad to say that all the…
I am really glad to say that all the experience of purchasing including making the order, receiving help and support via the mail, and getting the purchase from my courier was so satisfactory. I have made my order on Monday 19.07 and received it on Friday 23.07 in small town in Bulgaria. Absolutely amazing! I love all the products of the brand and I will definitely continue purchasing them!
Required a refund on a change of mind
Required a refund on a change of mind. The team were very prompt in their reply and more than happy help. Thanks for the help in very difficult times.
Melbourne, Australia.
Company went above and beyond in my mind
I placed an order and didn't receive any free sample as it said I would in an email I got from the company. Sent an email, didn't want to complain too much because I also had gotten free shipping. The company then sent me three samples via priority mail! Like some eye shadow I just got from them and between that and the way customer service treated me would not hesitate to order from them again.
I LOVE & trust the entire range from Pixi!
I absolutely LOVE and trust the entire range from Pixi! In the past I would mix and match my cosmetic/skin care products and shop with several brands. But Pixi, with their stellar products put an end to all that, and now it's my one stop shop. Also the customer service is great. I had some trouble getting my 10% off code and they remedied it as soon as I contacted them.
Speedy
I had a query about a product I purchased & received an informative & speedy reply. Thanks
A company to love,,I was well informed about my order when…
I was well informed about my order when the mail was delivered later because of holiday stuff,,, She was prompt and attentive,,, I love this company and there wonderful products,,,
Great customer service
Very kind people and they made it a quick and easy process to return my order.
Friendly, personal service and fabulous products
I’ve used Pixi products for years and was rather panicked when I heard Tint and Conceal was being discontinued.
I emailed Pixi customer support and received a swift reply which turned into a very helpful consultation about a suitable replacement product and colour. I ordered online via Pixi’s UK website and received delivery the following day. Fantastic service. Pixi remains my go to brand.
Fantastic products
Fantastic products, it is now my go to for beauty and skin care. Customer Service is speedy, friendly and the one issue I have had was resolved in an instant. It's a pleasure dealing with this company.
Coreen the Dream!
I had a product go defective, and it was beyond the store's return policy limit. As a goodwill gesture, a customer service rep named Coreen offered to replace the product for me. I was only hoping for a replacement to the broken component (a lip gloss wand) - I felt like a replacement product was more than generous. My experience was so positive and such a breeze, I'll be singing Pixi's praises to all of my friends and fam, and I will always be an advocate for this amazing beauty brand!
BEST CUSTOMER SERVICE. This is the first time I have purchased…
This is the first time I have purchased from Pixi Beauty and I had a minor problem with the website. I dread contacting any customer service as there is usually recorded messages you have to listen to and buttons to press. It was great to get straight through to a normal human being - Coreen was extremely helpful. Best customer service I have had - and I’m not easy to please. Was a bit worried about the delivery date as there was a warning about COVID but again no problem and arrived right on time.
Fantastic customer service!
I have been ordering products from Pixi for a few years now. Love the products and have never had any issues with my order until now. My latest order was never delivered by our local carrier. I got in touch with Pixi customer service and received a response quickly with next steps. The resolution was great, communication was friendly and clear. I cannot say enough about their customer service team.
Amazing customer service
Amazing customer service. Highly recommend.
I love Pixi's products
I love Pixi's products - and Coreen, in their customer service department, was so helpful!
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