Pipedreamfittings Bewertungen 

Avoid, Ordered 2 pipe reducers and 2 nipples' with 2-3 day delivery. The 2 nipples' where delivered 10 days later phoned and asked about the reducers' told they couldn't get them so i email and asked them to cancel the order. Received a reply saying the rest would be with me later that day. they never arrived.
Complained an cancelled only to be told they will deduct a restocking charge.
In the end i kept the nipples' and cancelled the reducers' they couldn't supply and never got the delivery charge refunded.
This company tells lies and spends part of the order to prevent the customer cancelling.
You have been warned

Been waiting well over a month now for my order. No contact, no help. Just don’t deal with this company.

I recently order some brass hairpin legs and they arrived within a few days. There was a problem with one and they immediately sent a replacement product. I am very happy with the service that I received.

Extremely Disappointed – Avoid This Company

I’m genuinely beyond disappointed with my experience.

I reached out to this business for a custom item for my home pub shed — something unique — and initially, the service was promising. Beth responded promptly to my emails, answered all my questions, and provided a price for a kick rail for the bar.

My main concern was delivery timing. I specifically asked more than once when I would need to place the order to ensure delivery by Wednesday, July 2nd. I proceeded with the purchase on the understanding that delivery was guaranteed by that date, as I had a handyman scheduled to install it before my pub shed opening party on Friday.

I placed the order on Friday, June 27th, and paid extra for guaranteed delivery by Wednesday, July 2nd.

However, the delivery tracking never updated. On the day of expected delivery, I had to chase them for an update, only to be told — without prior notice — that due to an issue, my item wouldn’t be arriving as promised. They then asked when another delivery date would work. There was no other suitable date — and I had made that very clear.

Despite this, they attempted delivery when no one was available, and the item was rejected.

I requested a refund because the item didn’t arrive on time, even though I had allowed extra time and paid for guaranteed delivery. Since then, the service has been appalling. I was told to allow seven days for a refund — it’s now been 11 days, and all communication from their side has stopped. I’ve had to escalate this through my bank.

Their claim that “customers are at the heart of what we do” is completely false in my experience. I’ve given them ample time and opportunity to make this right, but once they had my money, it felt like they no longer cared.

I’m now out of pocket and without the finishing touch I wanted for my bar.

Avoid this company.

One of the most incompetent companies ever. I bought their pull up bar station, they sent me the wrong parts. I asked for the correct parts to be sent, they then sent the wrong parts AGAIN. I’ve now taken it up with my credit card company to get a refund. AVOID AVOID AVOID!!

Initially my order was sent and came marked due to clamps placed on the steel which I wasn't expecting. Spoke to Stewart the owner over the phone and he sorted it out within the hour and send me a replacement order which is perfect. Thanks!

I ordered black pipes and fittings, but Pipedream Fittings sent me black fittings, one black pipe and three silver pipes. They refused to send the correct black pipes and refused to refund for them. I have resorted to writing to Trading Standards.

Absolutely waste of time!! 2 to 3 working days they claim!! Unfortunate they don’t process your order till the following day and then don’t update tracking info!! Stay well away from this incompetent bunch!!

"Pipe Dream" a fanciful or unattainable scheme or hope.

That's how the dictionary has it and it really is quite an accurate description of my experience of this company. That is to say: the idea that my item would arrive in a timely manner: fanciful. And a response from the seller to my repeated enquiries about where it was, if it had even been dispatched at all: unattainable.

My advice: avoid this company and have a happy life. I was fortunate in that I had purchased through PayPal and was able to seek a resolution through them, otherwise I doubt I would ever have seen my money again.

AVOID
Ordered a few parts on line with 2 - 3 day delivery, chased 10 days later and had a response that the delivery would be with 2 days, on an all day delivery slot.
This was no use to me as I had explained as the office would be unmanned. I requested they cancelled and refunded. they flatly refused and I am still awaiting the call back.
These people lie and have no credibility - they should be stopped from trading.

I have used this company a few times stupidly, there is always something that tells me not to do it again. This time i ordered from the website, it said all in stock so ordered a 2-3 day tracked delivery. Once again the goods did not arrive on time so i had to purchase the same parts locally. trying to return there parts was a problem and even then they withhold 25% as a restocking charge. These people should not be in business They Lie, do not reply to emails or phone and generally are not a nice company to deal with. DONT USE THEM.

DO NOT ORDER WITH THIS COMPANY.
Ordered and paid for delivery with 2-3 days. 2 weeks later nothing and refusing to give me a refund! Extremely rude on the phone. Customer service is the worst I’ve ever had!
Total scam!

I ordered 2 1/2" pipe and got 3". I was told by the sales manager that this was correct as the detailed data sheet makes this clear. But why have the website front page stating one size and then another elsewhere? If you need to read the data sheet because the order page diameter sizing is not accurate, this should be writ large on the order page.
Pipedreams excepted no returns or refunds.
Unhelpful and inflexible.

No delivery. Still waiting for a refund. Do not use this company

order back in June for a job I was doing. Pipe never arrived despite repeated calls to customer service every week. Assured it would arrive many times and it never did. Had to refund the client in the end. Customer service were no help. Look elsewhere if thinking about using this company. Currently I am waiting for a refund on the order.

Excellent service and high quality product, plus super fast delivery , very impressed.

Unfortunately I have to add to the really bad reviews. The company advised me on a product they also guaranteed delivery to Europe for a show - I was to use the pipe stands for. They advised me the stands are a match and if I order and pay by 3.30pm (11th June) they will deliver latest 14th June. They have charged me an astronomical sum to assure delivery on the particular date knowing I will be returning to UK in a little over a week. It never arrived amongst other things due to them filing customs and invoice papers incorrectly. On top of it I had to spend a couple of thousand pounds to hire a replacement stand. Upon my return they have sent a replacement to UK having not refunded me original postage costs. What arrived was not usable and would not stand. They have offered me a refund with deducting 25% on the 1st and then 2nd July but then changed their mind and told me I can't have a refund. On their website it says all items are handmade but also if it is custom made no refund so be careful! I called again they refused to refund and advised me they will send side legs to stabilise. Never received anything. Please be wary - it does not arrive on time and they will sell anything wether you can use it or not and quality is extremely poor.

Excellent advice for my project, tailor made swift manufacture and delivery. Product arrived in pristine condition. Very happy with service and product.

I think Pipe Dream Fittings are great. Prices are cheaper than anywhere else on line or local suppliers. They keep items local suppliers don't stock. Website is easy to use. Only had one issue where the wrong parts were sent and they sent replacement parts fairly quickly