Windows plus Roofs Bewertungen 2.034

TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Budget windows were professional and helpful, they explained how the windows worked, one part was missing on one of the windows and after all the windows were fitted went and collected the part and fi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

I haven't had my windows fitted yet but certainly when surveyor(s) came round, were polite & helpful. Had a provisional / approximate date of starting so keeping fingers crossed. I feel that this qu... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Windows and door supplied and fitted for us. Excellent service from start to finish. Helpfull friendly sales followed by meticulous survey. First class install by friendly fitting team who explained w... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We’re absolutely delighted with the installation of our new windows and doors. Exceptional quality. We had heat, noise and draft issues with our old ones, these issues have now been addressed with th... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Installateur von Fenstern mit Doppeltverglasung
  2. Gewächshausbau und -zubehör
  3. Heimwerkermarkt
  4. Lieferant von PVC-Fenstern
  5. Fensterinstallationsdienst
  6. Fensteranbieter

Vom Unternehmen geschrieben

Windows Plus Roofs is your trusted supplier of high-quality UPVC windows and doors in the North East of England. Our commitment to excellence extends to helping you upgrade your home's energy efficiency. By replacing your old UPVC windows and doors with our new AAA-rated products, you can significantly improve your energy bills. Our UPVC windows and doors not only enhance your home's aesthetics but also offer exceptional energy efficiency, making them a smart investment for the long term. They help keep your living spaces comfortable year-round while reducing energy consumption, ultimately saving you money. In addition to our energy-efficient products, we are proud to introduce the innovative Thermoroof replacement conservatory roofs, known for their outstanding energy efficiency. These roofs maintain a comfortable conservatory environment, further contributing to energy savings. At Windows Plus Roofs, our dedicated team of professionals is committed to delivering exceptional customer service. We aim to provide a seamless experience from consultation to installation, ensuring your home improvement project is hassle-free. Choose Windows Plus Roofs for superior home improvements in the North East of England, and experience the benefits of high-quality products and enhanced energy efficiency. Your satisfaction remains our top priority.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

2034 Bewertungen

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Bewertet mit 5 von 5 Sternen

Budget windows were professional and…

Budget windows were professional and helpful, they explained how the windows worked, one part was missing on one of the windows and after all the windows were fitted went and collected the part and fitted it. Walked me round to see if everything was ok, a couple of tiny bits which was rectified professionally. Would recommend them.

12. März 2026
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Antwort von Windows plus Roofs

Dear Allan, thanks very much for taking the time to post your review, and especially for saying you’d recommend us, it’s greatly appreciated.

Bewertet mit 5 von 5 Sternen

The salesman was very informative &…

The salesman was very informative & explained everything clearly

19. März 2026
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Antwort von Windows plus Roofs

Dear Pamela, thanks very much for taking the time to provide feedback about your experience with us, it’s greatly appreciated.

Bewertet mit 5 von 5 Sternen

Two fitters Chris and Steve replaced my…

Two fitters Chris and Steve replaced my conservatory roof two very skilled knowledgeable and well mannered men they have done a excellent job I am very pleased with their work

23. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Windows plus Roofs

Dear William, thank you very much for taking the time to post your review, we are very grateful and really appreciate it.

Bewertet mit 5 von 5 Sternen

Fabio was a friendly guy

Fabio was a friendly guy, he explained everything to us in great detail and was very helpful.

6. März 2026
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Antwort von Windows plus Roofs

Dear Andrea, thanks very much for your feedback about Fabio, it’s greatly appreciated.

Bewertet mit 4 von 5 Sternen

No pressure.

The sales rep was polite and knowledgeable. No pressure sales. Can’t give 5 stars as the windows aren’t fitted as yet.

21. Februar 2026
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Antwort von Windows plus Roofs

Dear Richard, thank you for taking the time to post your feedback, we really appreciate it.

Bewertet mit 2 von 5 Sternen
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Antwort von Windows plus Roofs

Dear William, I’m sorry to hear that your experience wasn’t as expected, especially as an existing customer and the last thing we would want is to upset you in any way. I’d like to find out exactly what prompted you to leave the review, so I will ask our management team to contact you tomorrow to discuss this. Thanks for highlighting this to us.

Bewertet mit 4 von 5 Sternen

I haven't had my windows fitted yet but…

I haven't had my windows fitted yet but certainly when surveyor(s) came round, were polite & helpful. Had a provisional / approximate date of starting so keeping fingers crossed. I feel that this questionnaire is far too soon to comment on to be fair! Ask me again when work is completed (I hope the rain holds off by the time comes to do them). I also hope they give me plenty of notice so I can get helpto prepare rooms affected.

2. Februar 2026
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Antwort von Windows plus Roofs

Updated 13/2

Dear Colin, thanks very much for updating your review to reflect what we have done so far. I hope once your installation is completed that we may be worthy of an upgrade to 5 stars assuming everything goes according to plan. Thanks again.

Dear Colin, I understand that you windows haven’t been installed yet, however we do look to get feedback on any part of our service, not just installation, so I feel it’s a little unfair to rate us as one star. If you genuinely feel that we deserve one star then that is fair enough, however if that was the case then I’d like to find out why you rate us so low so I can prevent it happening again. If not, then I would really appreciate an honest rating based on the service you’ve received so far, or alternatively just remove the review until your windows have been installed.

Of course we will keep you up to date with the progress of the manufacture and give you anole notice of your installation date, that is a standard procedure as part of our service.

We are also sick of this constant rain, it’s creating endless problems for our customers and our installers as well.

Bewertet mit 5 von 5 Sternen

First salesman sold us the wrong door…

First salesman sold us the wrong door all he talked about was him self but the next salesman was class and very good at his job he was a pleasure to talk to

23. Januar 2026
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Antwort von Windows plus Roofs

Dear Peter, thanks very much for your feedback, we really appreciate it.

Bewertet mit 5 von 5 Sternen

Excellent Service from start to finish

From start to finish , first class customer service . All staff friendly and respectful of what was needed. The initial visit to discuss windows went well no pressure put on to buy . Kept upto date by office staff regarding fitting date and time men would arrive . On the day the men arrived within time we were told , all were very friendly and respectful of property . We were told to stay in living room keep warm they would start upstairs then swap over when finished . All worked really hard cleaning up after themselves . Would recommend them as they did a great job and I am very happy with the windows .

14. Januar 2026
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Antwort von Windows plus Roofs

Dear Angela, thanks so much for saying that you’d recommend us following your installation, we really do appreciate it.

Bewertet mit 5 von 5 Sternen

Good fast honest service

From seeing sales person to seeing guy that measured ever thing and constant calls from office up to now excellent service

5. Dezember 2025
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Antwort von Windows plus Roofs

Dear Jeff, thanks very much for taking the time to post your review, we really do appreciate the feedback.

Bewertet mit 4 von 5 Sternen

From beginning to end

From beginning to end, the service was exceptional. Although the price is on the higher side, I strongly believe in the adage that quality comes at a cost. The windows are impeccable, and I'm looking forward to testing their effectiveness during the winter.

4. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Windows plus Roofs

Dear Jennifer, thank you very much for taking the time to post feedback following your installation, it’s greatly appreciated.

Bewertet mit 5 von 5 Sternen

Ben was very helpful and talked us…

Ben was very helpful and talked us through our requirements. He was very knowledgeable, helpful and friendly.
Then Rob came to do a survey to measure sizes required. Again he was very knowledgable, helpful and friendly.

26. November 2025
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Antwort von Windows plus Roofs

Dear Amy, thank you very much for taking the time to post your review, we really do appreciate the feedback.

Bewertet mit 1 von 5 Sternen

I asked for a long handle composite door…

I asked for a long handle composite front door but the surveyor said he couldn't put it on because they are changing over their system and its not letting him but he will make sure we get the right door. When they sent the surveys and the pictures, it has the short handle and I called the office immediately and they promised to sort it out. Today, they came with a composite short handle front door which I won't let them fix because am doing the new windows mainly because of that door.

20. Oktober 2025
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Antwort von Windows plus Roofs

Dear Dr Ajibade, I’m very sorry to hear that there has been an issue with your order. I have escalated this to senior management who will contact you today. Thank you for highlighting this to us.

Bewertet mit 1 von 5 Sternen

Decided not to go ahead and they…

Decided not to go ahead and they hounded me for weeks

25. September 2025
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Antwort von Windows plus Roofs

Dear Michael, I’m very sorry to hear that you’ve been contacted when you didn’t want to be. I will arrange for our team to discard all of your details from our system to prevent this happening in the future. Thank you for highlighting this to us.

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