Very happy with the service from Pet Flaps UK. The quality of service and workmanship was excellent, and we were given really good advice on selecting the right product (we went with the Ranger... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The order process was easy, quick and efficient. Communication was excellent. The installer Russell was friendly, professional and knowledgeable. I don’t think we could have asked for a better service... Mehr ansehen
Unternehmen hat geantwortet
The process was really easy to follow. Payment was easy - excellent customer service. Was recommended a Closer white dog flap appropriate to our door and size out dog was used to, as previously had a... Mehr ansehen
Unternehmen hat geantwortet
Following a live mouse in the 10 year olds bedroom incident, I decided to invest in the Zeromouse catflap updgrade. I have to say that it's been installed (very quick and easy, I had to order an ext... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The UK's leading provider of cat flaps, pet flaps and dog doors. We have extensive experience in supplying and installing pet flaps for a wide range of properties, giving your pets the freedom to come in and out of your home when they please. They are essential for allowing your pets to really make the most of your home and outdoor spaces, our cat flaps also offer the ultimate convenience and comfort for your favourite furry friends. So they won’t have to rely on getting your attention to get out of your house. Of course, it also means that your pet can be left at home for longer periods of time, without you having to worry about being there to let them in and out. There are a number of factors to consider when choosing a suitable pet flap for your animal, including the style and size. The right installation for your property will also depend on where you are planning on having it and many of our cat flaps or dog doors come complete with a 3 year manufacturer's guarantee. From the smallest cat to the largest dog we are sure to find a solution to your needs. Microchip Activated Cat Flaps which let your cats in but keep the neighbours’ cats out - No more bullying or stealing food Slimline Glass-fitting Cat Flaps – Specially designed for sliding glass patio doors Larger Size Cat Flaps for big breeds like Maine Coons – they suit little dogs too 4 Way locking Pet Flaps – Set a curfew for when your cat comes home Internet Connected Cat Flaps and Dog Doors – Controlled by PC or mobile phone App High Tech Electronic Powered Pet Doors – Suitable for small cats up to big dogs High Security Doors for Big Dogs – Practically Burglar-proof Beautiful and Durable Wooden Dog Doors – Hand-made by Belgian craftsmen
Kontaktinformationen
Swan Buildings, 20 Swan Street, M4 5JW, Manchester, Vereinigtes Königreich
- 0161 464 4171
- customer@petflapsuk.co.uk
- petflapsuk.com
4,7
Hervorragend
304 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
All very helpful and never charged for…
All very helpful and never charged for anything not done, very happy and would recommend
23. November 2023
Bewertung ohne vorherige Einladung
Antwort von Pet Flaps UK
Well we are so happy you are happy. Being helpful to our customers is our mission. Thank you so much for such a great review. From all the Team at Pet Flaps UK
The team were super helpful and…
The team were super helpful and informative from start to finish and I’m very happy with the final product.
Tony my fitter was awesome. Everything looks perfect, and what a lovely gentleman too! Thanks Tony!
Rachel
10. November 2023
Bewertung ohne vorherige Einladung
Antwort von Pet Flaps UK
Hi Rachel. Wow five stars! Your lovely feedback is very much appreciated. Thank you. We'll make sure to relay your kind comments to Tony, who will be delighted. We hope your furry friend is enjoying his new pet flap! Pawsitively warm wishes from all of us here at Pet Flaps UK. 🐾
These people really are pet flap experts!
We needed a pet flap in a double glazed door and thought it would be impossible, but the people at Pet Flaps UK not only said it was possible but provided an excellent responsive service and the whole job was provided at a reasonable price. The job was done very professionally and we are very grateful. These people really are the experts!
16. November 2023
Bewertung ohne vorherige Einladung
Antwort von Pet Flaps UK
That's a really great review for us, thank you so much. We try hard to provide a good service but aslo to make the impossible possible!
Terry is an expert in his job
Terry is an expert in his job! The way he did the installation saved us some money & looks neat. Nice friendly guy with excellent communication skills.
14. November 2023
Bewertung ohne vorherige Einladung
Antwort von Pet Flaps UK
Wow, five stars and fantastic feedback! Terry is going to be absolutely delighted with your wonderful comments—thank you so much. We hope your furry friend is enjoying his new pet flap! Sending our best regards from the team at Pet Flaps UK
Great installation
Terry came to fit and I couldn't be happier with the work. Nice man, quick and clean worker. Fantastic work all round. Would 100% recommend Terry to anyone wanting a cat flap installed.
If any feedback, it would be for the company petflaps. When I enquired, I was given the option of email, phone and WhatsApp. I emailed, and was given the details for WhatsApp and phone. I phoned, discussed my requirements, and was asked to use WhatsApp to send photos of my door. If the best option is WhatsApp, please indicate that as your primary method. I was made to feel that calling was an inconvenience and was a waste of everyone's time.
5/5 for Terry. Would definitely recommend him.
Undecided on score for petflaps.
11. November 2023
Bewertung ohne vorherige Einladung
Antwort von Pet Flaps UK
Thank you for taking the time to share your feedback. We appreciate your kind words, and we will make sure to convey them to Terry.
We're sorry to hear about your experience with the office staff, and we want you to know that your comments will be thoroughly reviewed and addressed to enhance our service.
We've chosen to offer WhatsApp as an extra contact method because we've found that it provides our customers with a more convenient and user-friendly platform for sharing photos compared to email.
We hope your furry friend is enjoying his new flap!
If there's anything else we can assist you with or if you have further feedback, please do not hesitate to let us know.
Best regards from all the Team at Pet Flaps UK
Great service
Great service. Terry did a great installation job and was friendly and professional
8. November 2023
Bewertung ohne vorherige Einladung
Antwort von Pet Flaps UK
Wow, five stars! Thank you. We'll make sure Terry hears about your kind words. We hope your furry friend is enjoying his new pet flap! Sending best wishes from all at Pet Flaps UK.
Easy to deal with
It was simple to get a quote and once confirmed the service was quick! Terry the installer was polite, helpful and super tidy! I would fully recommend this company.
4. Oktober 2023
Bewertung ohne vorherige Einladung
Professional and efficient service
Efficient and kept me updated with installation date. Pet Flaps UK responded to my queries quickly and were super helpful. Terry who installed the pet flap was professional and did a great job! I would definitely recommend Pet Flaps UK and Terry!
4. November 2023
Bewertung ohne vorherige Einladung
Antwort von Pet Flaps UK
Hey! What a great review and thank you so very much! Your recommendations are so appreciated. Best Wishes from all the Pet Flaps UK Team
Very happy with the instalation
Very happy with the instalation. Josh was very nice and installed the cat flap with ease and very quickly.
3. November 2023
Bewertung ohne vorherige Einladung
Antwort von Pet Flaps UK
That's a great review for us, thank you so much. We'll be sure tell Josh about your kind words. Best wishes from the Pet Flaps UK Team
Very happy with the service and work manship they even took away the old glass so I didn't have to I'm very sadistfide and would definitely recommend pet flaps UK
Very happy with the service and
27. Oktober 2023
Bewertung ohne vorherige Einladung
Amazing quality of work
Josh was so good. He made friends with the dogs first, fitted the dog flap with no mess or fuss. He explained how to preserve the wood and showed me how my blinds fitted back up as I had no idea. Courteous and professional- I highly recommend this company.
26. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Pet Flaps UK
Thank you so much for your wonderful feedback! We'll make sure to pass on your kind words to Josh, I'm sure he'll be delighted. We hope your furry friends are loving their new doggy door! Wishing you all the best from the entire team at Pet Flaps UK. 😊🐾
1 happy owner, 4 happy cats!
I found this a fast efficient service and was kept informed throughout the process. I am very pleased with the work done by Terry the installer who did a very professional job and now have four very happy cats.
22. Oktober 2023
Bewertung ohne vorherige Einladung
All of this was v easy
All of this was v easy. Advice. Quote. Timeline. Installation. All smooth and looks good. Good service.
20. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Pet Flaps UK
We appreciate your fantastic feedback and the generous five-star rating. We hope your doggy is enjoying his new pet door! Best regards from the team here at Pet Flaps UK.
Terry was fab
Terry was fab. Great communication throughout and dogs absolutely love it! Took them a matter of minutes to get used to it (except my special boy who took a bit longer)
14. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Pet Flaps UK
What a wonderful review, and a solid five-star rating! We truly appreciate your feedback, and we'll definitely pass along your kind words to Terry. We're absolutely delighted that your beloved furry friends have embraced their new pet flap, even if it took your special boy a little extra time – but he made it! Wishing you all the best from the entire team here at Pet Flaps UK.
Terry was great.
Terry was great.
I had to chase the office a few times for information but Terry's install was great, professional and very efficient
Thanks Terry.
15. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Pet Flaps UK
Thank you so much for your fantastic review! We'll make sure to share your kind words with Terry. We apologise if you had to follow up with our office – we've recently welcomed a new team member, and we're optimistic that this will lead to quicker responses in the future. We appreciate your patience and support. Warm regards from the Pet Flaps UK Team!
A frustrating and disappointing…
A frustrating and disappointing experience. It took from August to October to get a cat flap fitted. The fitter was great and used the first visit to assess the best place for the flap. I found the pricing, invoicing poor and unclear. The worst part of the experience was the scheduling process. Despite me proactively making contact several times, my conversations weren't accurately recorded. So frustrating and caused far too many delays. The fitter was great, but twice turned up hours after the 'scheduled ' time. There was very little consideration of the need to organise the fitting around availability. The general sense was the customer was 'lucky' to get it to the top of the chaotic list and get 'booked in'. Haphazard and frustrating.
10. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Pet Flaps UK
Thank you for taking the time and trouble to write this review. We appreciate that it is important for our customers to hear of others' experiences. Most of our customers find the pricing and invoicing system very clear and easy to understand and use and on the infrequent occasions we have a customer with a difficulty with it we are pleased to promptly assist. It is fair to say that it took quite a while for your installation to be completed; we hope that the finished job, whereby we, without charge and in the interest of providing good customer service - spray-painted accessories to match your door's paint RAL code. There is no sense of 'lucky to get to the top of the list' as it is in our best interest to have a job completed; it is only at that stage we ask for the invoice balance to be settled. Our fitters' schedules of booking appointments and subsequently attending on the day can be impacted by events and our customers' availability or otherwise. We address these challenges with good grace and endeavour with ouir best efforts to accommodate expectations. We also encourage the writer and all customers to please remember to register your device with the manufacturer for their additional warranty. John Carolan: Director
What a wonderful company
What a wonderful company
We were looking to put a cat flap in a small window and although they couldn't help, rather than just say no they took the time to call me .
On the call they talked me through the options in a clear and precise way. All done knowing they wouldn't be able to do the job
Wonderful Service
12. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Pet Flaps UK
Thank you so much for taking the time to send us your lovely feedback. Your kind words are very much appreciated. We hope that you've sorted a door for your furry friend. Best regards, from all of us here at Pet Flaps UK. 😊
Lovely installers
Lovely installers, was quickly and nearly installed and working in minutes. Yet was a lovely installers and very helpful and understanding with dates to work around my work schedule.
23. September 2023
Bewertung ohne vorherige Einladung
Antwort von Pet Flaps UK
Thank you so much for taking the time to provide feedback and awarding us five stars! We hope that your furry friend is happy with his new pet flap. Wishing you and your four-legged friend all the best, from the entire team here at Pet Flaps UK! 😊🐾
Lovely Service!
Recently had a catflap fitted in my flat. Was super quick and easy and on the day, my engineer Tony, was super impressive and lovely, he had the whole job done in about 5 minutes to an excellent standard! Macy
9. August 2023
Bewertung ohne vorherige Einladung
Antwort von Pet Flaps UK
HI Macy. Thank you so much for your wonderful feedback and those fantastic five stars! 🌟 We're thrilled to hear that you are happy with our service. Tony will be over the moon to hear your kind words🐾 We hope your furry friend is loving his new pet flap and enjoying all the adventures it brings 🐶 From all the Team at Pet Flaps UK.
Cat flap
Bought and booked a cat flap installation with them. The process was straightforward. They sent a local fitter, Terry, who came within a week to do it. The team was very helpful and Terry did a skilful job. Would definitely recommend.
28. September 2023
Bewertung ohne vorherige Einladung
Antwort von Pet Flaps UK
Thank you for such a positive review. We truly appreciate your time and feedback. Your kind words will be shared with Terry. Best wishes from all of us at the Pet Flaps UK Team.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.