Overall, a great experience! Whenever I’ve had any questions or issues, a quick email has always been enough to get everything sorted quickly and easily. A big thank you to James, who helped me thi... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I wanted to share my deepest appreciation for the incredible support I received today from Isobel. I faced real difficulty uploading my documents, but with her expert guidance and thoughtful advice, s... Mehr ansehen
Unternehmen hat geantwortet
Great help from Louise trying to sort out more complex issues. Personal, friendly and offering multiple options to get things moving forward.
Jordan was quick to answer my questions. The information session was straight forward, she clearly knew what she was talking about which I really value in a call like that, zero fluff. She was very fr... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Personnel Checks
Vom Unternehmen geschrieben
Personnel Checks are one of the UK’s top-ranked DBS Umbrella Bodies. From DBS to DVLA Checks, adverse financials and referencing, we can tailor screening solutions to suit any organisation. Thousands of businesses across the nation already trust us to manage their HR compliance needs.
We are the only background screening business in the UK to achieve a genuine 5 star TrustPilot score acknowledging our speed, efficiency, customer service and expert advice.
DBS Checks Overview
Enhanced DBS Checks
Basic DBS Checks
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Personnel Checks
Vom Unternehmen geschrieben
Kontaktinformationen
One Cathedral Square, Cathedral Quarter, BB1 1EX, Blackburn, Vereinigtes Königreich
- 01254 355688
- letstalk@personnelchecks.co.uk
- personnelchecks.co.uk
4,7
Hervorragend
10.132 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
My email query was quickly resolved by…
My email query was quickly resolved by Jordan today, thank you! I find the service with Personnel Checks efficient & would reccomend.
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Sarah,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Regards,
Lisa
It was fast and responsive.
It was fast and responsive.. I do really appreciate the time responding... Very good and problem free staff and service
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Mohammad,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Regards,
Lisa
Quick Response
Quick Response
Was really impressed with the quick response to my request for a password reset. It was dealt with in under an hour by Jordan who was both friendly and efficient.
15. September 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Rachel,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Regards,
Lisa
As always the team has been super helpful!
As always the team has been super helpful in getting our various DBS checks up and running, Lisa Jolley has been amazing on this occasion and I can't thank the team enough for getting this sorted so quickly!
14. September 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Regards,
Lisa
Antwort von Personnel Checks
Hi Dr Naqvi,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Regards,
Lisa
Jordan Clark provided excellent service…
Jordan Clark provided excellent service and made the safeguarding process feel clear, professional and reassuring. He was helpful, respectful and genuinely focused on keeping people safe. Highly recommended.
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Mr Tikabo,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Regards,
Lisa
Great service from Alden Smith!
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Isaaq,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
Excellent service.
The website is so easy to navigate for both myself and the instructors. The support, on the rare occasions I needed it, is available quickly, the staff know their business well and issues solved quickly and efficiently.
Always pleasant and polite, excellent service, thank you.
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Martin,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
Reliable and Professional Service
We have been using their service for the past three years and have had a consistently positive experience. The service has been reliable, professional, and of a high standard throughout.
We would happily recommend their service to other people and would not hesitate to use them again in the future.
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
Unfortunately such a slow service
Unfortunately such a slow service. Holding everything up. Close to 2 months and no updates or communication whatsoever.
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Fatim,
Thank you for taking the time to leave us a review. We are sorry to hear about your experience.
We would like the opportunity to assist further and resolve this matter for you. I can see that our Support Team attempted to contact you yesterday but were unable to reach you. They will make another attempt to contact you today to discuss your concerns and help find a resolution.
Thank you
Lisa
Patience and polite
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Luis,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
very easy to use
very easy to use, and always happy to help
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi David,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
Amazingly quick.
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Mr Shaikh,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
Overall very good.
Was very easy to fill and we'll tailored.
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Muneeruddin,
Thank you for taking the time to leave us a review. i can see that you spoke with my colleague yesterday regarding this review. If you could apply the review to our Taxi Plus Trust Pilot that would be much appreciated.
Thank you
Lisa
Highly Recommend
I highly recommend using Personnel Checks. I run a Performing Arts School and the whole team at Personnel Checks have a wealth of knowledge when it comes to DBS checks. I wouldn't use anyone else!
8. September 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Philip,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
Always super helpful and quick at…
Always super helpful and quick at responding. they are on the ball. No issues communicating with them, Jordan was really helpful sorting an issue I had with a one check.
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Poppy,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
Antwort von Personnel Checks
Hi Jez,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
Bad experience
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Carlos,
We're sorry to hear that you were unhappy with your experience and appreciate you taking the time to leave feedback.
After reviewing your case, we can confirm that the application was submitted over six months ago. In line with our refund policy, we are unfortunately unable to offer a refund for applications that are older than six months.
We understand this may be disappointing, and we apologise for any frustration caused. If you would like to discuss your concerns in more detail, please contact our General Manager at complaints@personnelchecks.co.uk at your earliest convenience.
Lisa
Very quick turnaround of the…
Very quick turnaround of the certificate.
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Shakeel,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
Very Fast and reliable service.
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Rafaqat,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.