Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Had an allergic reaction to the multivitamins. Red, itchy, swelling to mouth, trouble breathing, stomach pain, within minutes of taking it. Have never had an allergic reaction before, can't find any i... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great service & product. Been using them for a few weeks now & have managed to get into a routine taking them as I usually forget. The cute dispenser sits as a reminder on my worktop neatly out of the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Had a few initial problems trying to order with online system and website is slightly difficult to navigate not sure if this is iPhone specific. Overall though produce is great. Love the paper packag... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Was very impressed by this service. Found it really easy to use. Much better then going into a health shop and being overwhelmed by all the vitamins on display and wondering which ones to buy. Love th... Mehr ansehen

Unternehmensdetails

  1. Geschäft für Vitaminpräparate und Nahrungsergänzungsmittel

Vom Unternehmen geschrieben

To help an entire generation become the happiest and healthiest version of themselves by providing personalised, daily nutritional products.


Kontaktinformationen

3,4

Akzeptabel

TrustScore 3.5 von 5

1164 Bewertungen

5 Sterne
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1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,4

Alle Bewertungen

(1.164)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

AWFUL SERVICE!

Writing this review to warn others of this company. I’ve been waiting for over 3 weeks for an order to even despatch and all of my emails about cancelling the order due to lateness have been ignored. If there are delivery issues, then all customers should be warned of this BEFORE money is taken. Otherwise it comes across like a scam - especially when you can’t get a reply from customer care. I’m always super hesitant to leave a 1 star review but in this case I feel it’s justified. I just want to warn other people before ordering! I’m so disappointed in the level of service received. Wish I could get my money back so I can spend it elsewhere… :(

18. Januar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

My order is completely messed up

My order is completely messed up. Some packs have 1 tablet inside some has 6.
Contacted customer service multiple times and I had no reply.

13. Januar 2022
Personalised Co-Logo

Antwort von Personalised Co

HI Lili, I am sorry to hear that you haven't received the correct package quantities, I can see customer service emailed you back already updating you that your order will be re sent to you as this unfortunately was a mistake, your new package should be with you within 3-5 working days.
Kind Regards,

Customer Service
Personalised Co

Bewertet mit 1 von 5 Sternen

I am still waiting for my order to be…

I am still waiting for my order to be dispatched, two weeks after I placed the order. The delivery was estimated at 2-3 working days. I have emailed customer service twice and sent a message on Instagram, I am still waiting for a reply days later.

10. Januar 2022
Bewertung ohne vorherige Einladung
Personalised Co-Logo

Antwort von Personalised Co

Hi Stacey, I am very sorry about your wait, we have been waiting for a shipment delivery to arrive which is on it's way today. As soon as we have the stock we need we will send your package straight out either today or tomorrow. I am very sorry for the wait but we will get your order processed as fast as possible for you.
Kind Regards,
Customer Service

Bewertet mit 5 von 5 Sternen

Great costumers service .

Great costumers service .
Replied to my email very quickly and helped me solve my issue . Good quality vitamins as well .

6. Januar 2022
Personalised Co-Logo

Antwort von Personalised Co

Hi Rosey! Thanks for your lovely review, we are very happy to assist you with any questions you may have.

Bewertet mit 5 von 5 Sternen

I love them

Super easy to find out the vitamins you need with the test and although it is a a little pricey compared to supermarket vitamins I would definitely recommend as it helps build routine as they come in little pouches and a bonus is the cute messages on. Would buy again

3. Januar 2022
Bewertet mit 1 von 5 Sternen

When trying to log in and cancel my…

When trying to log in and cancel my subscription it simply will not let me and says I do not exist when I clearly receive packages every month. Not easy to use to be honest

21. Dezember 2021
Personalised Co-Logo

Antwort von Personalised Co

Hi Charlotte, I am sorry to hear that you were having trouble getting into your account to cancel your subscription, unfortunately we were experiencing some minor technical difficulties with our website, this has now been fixed. I can confirm that also have gone in and cancelled your subscription for you so you don't need to do this as its already been done for you, I hope this helps :) Kind Regards, Jess Customer Service

Bewertet mit 1 von 5 Sternen

This service is terrible to be honest I…

This service is terrible to be honest I don’t even know where to start… I took the quiz and ordered the vitamins it said I “needed” in my life it’s been over 2 months now and they still haven’t arrived… they said there must of been an issue with the delivery which is fine these things happen but then they take another payment out of my account and have decided to ignore all my messages on Instagram if you are thinking of ordering I would strongly recommend you go somewhere else.

17. Dezember 2021
Bewertung ohne vorherige Einladung
Personalised Co-Logo

Antwort von Personalised Co

Hi Tyler, hope you are well. I am sorry to hear you didn't receive your vitamins, please contact us on our email and I will chase this up for you as soon as possible, we can get another order sent out immediately for you.

Bewertet mit 1 von 5 Sternen

I am utterly livid with the services

I am utterly livid with the services. I signed up for a free trial and tried to contact them to cancel but it wont let me. I tried to reach out to someone via Instagram, I have tried to "login" on the page and it says that my email isnt set up to an account YET they still email me each month and take money from my account. I do NOT want these vitamins, they have basically stolen my money for months and do not give me an option to opt out. I want all of my money reinstated. I was promised a water bottle too of which I never received. Bad service

16. Dezember 2021
Personalised Co-Logo

Antwort von Personalised Co

Hi Sadaf, I am so sorry to hear about the troubles you have been experiencing.

I have contacted you previously about this issue to let you know that we have cancelled your subscription, as well as refund you for your last order.

Best Wishes

Bewertet mit 5 von 5 Sternen

Amazing.

An amazing product, that is so time affective & convenient. Love the personalized packages too.

13. Dezember 2021
Personalised Co-Logo

Antwort von Personalised Co

Hey Christella, thankyou for your kind review, we are very happy to hear you love the personalisation on our products :)

Bewertet mit 3 von 5 Sternen

I love my vitamins but it was promised…

I love my vitamins but it was promised to get a free water bottle that I never received 😌also love the daily messages on the packets

10. Dezember 2021
Personalised Co-Logo

Antwort von Personalised Co

Hi Brittany, sorry to hear you didn't receive one, I have now asked the team for one to be sent out to you, and related this in my latest email to you :)

Bewertet mit 5 von 5 Sternen

Vitamin review

I’ve used personalised for a few months and have changed my vitamin subscription since I started ordering with personalised I think it’s great that a company can cater to peoples needs and I think the prices are pretty reasonable

7. Dezember 2021
Bewertet mit 5 von 5 Sternen

I have recommended to my friends -I…

I have recommended to my friends -I have seen a vast improvement in my complexion .

7. Dezember 2021
Personalised Co-Logo

Antwort von Personalised Co

Hi Wendy, thank you for your review, we are very pleased to hear that your vitamins have made an improvement to your skin :)

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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