Perfect Aquatics Bewertungen 100

I cant praise Anthony and the pond dept highly enough.
He always makes time to run through choosing fish, filters etc.
I am new to the koi hobby, so confidence and reassurance are highly important to me which Anthony installs.
All the fish have been in tip top condition and grown really well this summer.
I travel a couple of hours to the shop which illustrate my support.
Angus

Great aquarium and pond shop.
Lots of choice on the indoor tropical department with helpful staff and loads of products for any needs.
Pond department has taken a massive leap forward since Anthony has taken over, with a fish selection that betters anything else nearby. Ponds are clean and fish look extremely well cared for. Would recommend this shop for anyone visiting or looking to get into the aquatic hobby.

Visited on the weekend with my family, looking to treat my dad and I have to say from my many visits over the years the standards have dropped quite a bit.

I would be worried about purchasing any fish as the tanks are all very dirty inside the building and the water outside in the large ponds was merky and fish not very visable.

I would be worried about the health of the fish and what it could do to the fish in my pond.

Such a shame as I have loved this place for many years but feel the standard need to improve.

Very primitive website. Impossible to find simple items such as uvc bulbs and replacement sponges.

Ok, you do not sell these products online because of possible damage in transit (although many other pond supply companies DO sell these products on line). But to has taken a Trustpilot listing for me to discover this - why don't you point this out on your website?
Since it opened, I have been a personal and very satisfied shopper at Perfect Aquatics as I was and for many years at its forerunner, The Japanese Koi Company. I live 20 miles away and was just using the website to check whether you stocked the products I want to buy.

We used to buy all our pond stuff here but due to disability hadcto give it up. However we visited their coffee shop for the first time today which was nice with raised outside seating on a wrap around balcony plus roof terrace but the outlook is grim with empty water bottles, rubbish etc. Used to be nice with a garden. Hope they do something in the not to distant future.

I ordered a pond pump but it was out of stock. As I could not be given a date for delivery I had to cancel and ask for a refund. The money was returned to me very quickly. I would therefore recommend this company as they kept me informed by email on the situation and I had no problem in getting my money back.

Had exactly the product I was looking for at a good price and was able to pick up at the store after only a few days.

I am giving 5 stars for perfect aquatics as the staff were very friendly,helpful and knowledgeable.
The cafe however I wouldn’t even give 1 star as the staff were rude , for nearly 10 minutes we stood in front of 3 staff a man with a beard seemed in charge and not once did he say I’ll be with you in a moment or even make eye contact we ended up putting our things back and walking out and so did the people behind us .(Sunday 30th Jan)

Perfect Aquatics is the very best shop for fish keepers. The staff are wonderful and there is an excellent selection of fish and equipment. I can't wait for their restaurant to open for my working from 'home' days!