Do not use this company. They do not stand behind their promised date. I ordered two large umbrellas (expensive) that were needed for the Fourth of July. They were promised June 23. We still do no... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I was given a 10% discount code when I provided my email and when I tried to use the code the message stated it wasn't valid for my purchase. Update: after reading my review, I was given the 10% dis... Mehr ansehen
Unternehmen hat geantwortet
Patio Living always has the Quality outdoor products we can rely on. All of our outdoor furniture, fire pit and now the umbrella stand has come from Patio Living. We won’t shop elsewhere
usually the staff who get stuck working sundays are the new hires,low seniority. And sometimes, with a little attitude showing through, QUITE THE OPPOSITE this time. Excellent product knowledge, Li... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Shop a wide selection of only the best luxury outdoor furniture brands at PatioLiving. Enjoy quality outdoor furniture and friendly customer support today.
Kontaktinformationen
North Michigan Avenue 980, 60611, Chicago, Vereinigte Staaten
- patioliving.com
4,4
Hervorragend
3115 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 95 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great follow up!
4. Juni 2026
Everything was easy to navigate online
Everything was easy to navigate online. Shipping offered seems great and great selection of different items
3. Juni 2026
Great Customer Service
Was having trouble placing an order online. Called customer service, they bent over backwards to help me! Thank you!
3. Juni 2026
Customer Service Review
Individual on the phone was knowledgeable, confident but down to earth. Easy to communicate with. Pleasant experience and the follow up with the quote was very timely. I thus ordered it right away!
2. Juni 2026
The web-site functionality was poor
The web-site functionality was poor or there were issues that needed to be fixed, e.g., I never received a code to set-up an account (re-tried multiple times), didn't receive a receipt of my order (ended up copying the confirmation off of the web-page).
2. Juni 2026
Both Shayla and Kelly were very helpful…
Both Shayla and Kelly were very helpful and professional.
2. Juni 2026
Poor business practice
I spent over $2000. with my transaction online, but somehow the 10% discount I'd gotten via email did not make the exchange. I called to have that rectified and was told that is not possible. I asked for a manager to speak with. In being transferred, she offered 5% instead, which I didn't understand, but OK, maybe I was at fault? She said she would credit me...but never did! Poor business practice!
29. Mai 2026
Antwort von PatioLiving
Dear Susan,
Thank you so much for taking the time to share your experience with us—we truly appreciate your feedback, and I’m very sorry for any frustration this may have caused. While we always aim to offer promotions when we can, some brands are not eligible to participate in discounts due to manufacturer restrictions. This is noted on our website banner (“*Some brands excluded”) and within our Terms & Conditions under “Brand Promotion Code Exclusions.” Terms of Use | PatioLiving
That said, we truly value you as our customer. As a courtesy, I’ve applied a 10% discount to your order. If there’s anything else we can assist with, please don’t hesitate to reach out through our Contact Us page or give us a call at 888-761-4777, Monday through Friday, 9:00 AM – 5:00 PM CST. We’re always happy to help.
Website made it easy for me to find…
Website made it easy for me to find what I needed and place the order.
1. Juni 2026
I wish I could have purchased my order…
I wish I could have purchased my order through Kelly who helped me but yesterday was the last day for the Memorial Day sale. We decided to go with two Woodard Briarwood spring barrel chairs with cushions. We'll purchase more chairs and a table next year.
1. Juni 2026
Awesome High Quality Patio Furniture
They were very quick in getting my quote back to me! I have purchased from PatioLiving before and the product quality is the best i have seen!
30. Mai 2026
Easy sale process and the discount was…
Easy sale process and the discount was much appreciated as well as free shipping
30. Mai 2026
SUPERB CUSTOMER SERVICE
I have had a few conversations with Christine. She is an asset to your company because she went out of her way to help me with my orders. She has a wonderful and great personality.
It is a pleasure dealing with Christine. She could give lessons in teaching what it means to do excellent customer service
29. Mai 2026
Bewertung ohne vorherige Einladung
Large selection
Only place I could find what I wanted also company rep. Kimberly was very helpful.
28. Mai 2026
GREAT selection of furniture and equally great customer service
I had a question about assembly of wrought iron patio furniture and received an answer from a real person in a chat (no talking to bots!! thankfully). Chairs don't have to be assembled and only table top needs to be attached to base. Quite the customer service that is so lacking from other online retailers. Very pleased with today's experience. Looking forward to the delivery!
27. Mai 2026
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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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