Trying to source a replacement fridge door shelf for the last 6 months and been given the runaround with contradictory information. Been told not in stock, in stock soon, now in stock and being delive... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I required an extra glass shelf with associated front and rear finishing strips to replace a bottle rack I've no use for. I looked on various parts sites including Hotpoint or Whirlpool. Hotpoint was... Mehr ansehen
Chris was very helpful in getting us the exact part we needed when all the other repair places had come up with nothing! He was so so knowledge, helpful, patient, clear, just wonderful and he has rea... Mehr ansehen
Unternehmen hat geantwortet
Ordered gas cooker part 5.12.2021. Finally received correct part today 26.1.2022. Wrong part delivered initially as there are 2 types of valve for this cooker but your website initially shows only one... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Why Hotpoint Spare Parts? We offer genuine parts, direct from us, the manufacturer! We also offer a price match guarantee on all our parts. Customer Support is available 7 days a week
Kontaktinformationen
Morley Way, PE2, Peterborough, Vereinigtes Königreich
- parts.hotpoint.co.uk
2,7
Mangelhaft
5185 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The grill element was exactly as…
The grill element was exactly as expected. Quick delivery, No problems
23. Dezember 2021
I would have given 5 stars but I had to…
I would have given 5 stars but I had to return the first part as I had ordered the wrong one but I quickly received received the replacement order. However the returned part was delivered back to you but didn't receive a refund until I emailed you about 2 weeks after. Hotpoint did apologise but it meant checking my bank statement regularly. Perhaps a lot of staff were off sick which would give a reason. But all okay in the end.
23. Dezember 2021
Parts supply
Parts delivered on time and correctly. Repair carried out without requirement.
Initial difficulty on how to return. On reaching appropriate office process was simple and effective.
23. Dezember 2021
Required part was easily identified and…
Required part was easily identified and despite it being so close to Christmas it arrived quickly, however the part was found to have a broken wire and required to be returned. Thankfully the electrician was able to repair the old part as it only required some oil and the fan blades adjusting. When I contacted you to arrange the return your employee couldn't have been any nicer and arranged the return quickly and efficiently
23. Dezember 2021
Antwort von Hotpoint Parts
Hello Eileen,
I am disappointed to hear that the part arrived damaged, however, I am happy to hear the return was made easy for you.
Kind regards,
Jack
As expected and will use again!
Parts i ordered fitted as expected. The oven knob was an exact match for the previous one and all of the parts are working fine. Will definately use the website in future.
23. Dezember 2021
Correct part at the right price
23. Dezember 2021
Arrived extremely quickly and very well…
Arrived extremely quickly and very well packaged.
23. Dezember 2021
Antwort von Hotpoint Parts
Hello,
I am disappointed to hear that the wrong part was sent out.
Please call our parts admin team on 03448 225 225, alternatively, you can also contact us via Whatsapp here: https://www.hotpointservice.co.uk/contact
Kind regards,
Jack
If it wasn't for the delivery service…
If it wasn't for the delivery service not keeping to the agreement of the next day delivery which i paid extra for ..... i would scored a 5
23. Dezember 2021
Great product at a good price
Great product at a good price. Only fault was it took a long time to arrive. Other than that all good.
22. Dezember 2021
Everything went according to the…Excellent service
Everything went according to the schedule.
The goods arrived on time and I was able to fit them without any trouble.
22. Dezember 2021
Right part delivered in reasonable…
Right part delivered in reasonable time, pleased with service.
22. Dezember 2021
Very well run goods arrived on time…
Very well run goods arrived on time will use again
22. Dezember 2021
Would have given 5 stars but…
Would have given 5 stars but communication could be better.
22. Dezember 2021
Antwort von Hotpoint Parts
Hello Graham,
Our prices are competitive and when you purchase directly from us you can always be assured that they are genuine parts.
Kind regards,
Jack
Brilliant and easy repair. Just after I wrote my initial review the part arrived. Easily fitted and totally transformed the effectiveness of the oven
It was very easy to use the website to identify the replacement part I needed for my oven. Easy to order it too.
I was warned that ot might take a bit longer than the time shown on the website as typical delivery time. However, I still await news of ot being on its way
22. Dezember 2021
Antwort von Hotpoint Parts
Hello Heather,
I am disappointed to hear that the part has not arrived.
Please call our parts admin team on 03448 225 225, alternatively, you can also contact us via Whatsapp here: https://www.hotpointservice.co.uk/contact
Kind regards,
Jack
Part arrived quickly great service
22. Dezember 2021
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