Parkmaven Bewertungen 

Do not pay the fines to this company! They are thieves and have no right to send you fines. If you don't pay, they won't do it to you!

Parkmaven parking at Staveley Mill Yard, Cumbria is confusing and inadequate. Try to pay and the machine does not work, apppeal and by the time they reply the fine has gone from £60 to £100. I am disabled and attending physio there, my wife driving. She could not understand the complicated system, thought she had paid but it seems she had not. She still got her money off at Wilfs Cafe though while waiting to collect me. We did appeal but they seem only interested in the money.

Parkmaven monitor the "FREE" car park at Premier Inn Hull West. They dont tell you this when you check in to the hotel. Just "enter your reg in the tablet" which I did. 2 weeks later I get a £100 parking fine, which becomes £60 if you pay quickly. My car leasing company told me that Parkmaven made it so difficult to dispute fines that they just pay up, and pass the fine on to the driver. Their small print says if its paid you cant appeal.
The secretary of state for transport should not allow these cowboys (in this case according to Companies House 2 Frenchmen living in France and a Brit residing in the USA) to continually rip off the public. Its/they are a disgrace.

I have received 7 parking charges for the same location. I have sent evidence of payment as part of my appeal on the 4th August which was sent via post tracked and signed for. Also done a formal complaint and heard nothing. Customer service is none existent. Communication via e mail is appalling.

Would give them ZERO if I could. I parked and paid for my ticket using their online system. When inputting my registration, it was able to correctly calculate the amount that I had to pay (so must have linked to my vehicle to be able to calculate this) and I paid that amount. I was putting my card back into my purse and due to the receipt being on a timer did not get time to get one but thought I would be fine as the bank would have evidence I had paid. 2 weeks later I got £100 fine saying that I had not paid. I summitted an appeal with full evidence from the bank of the exact date, time and amount that I had paid and I had to wait 2 weeks for a decision. They have now stated that they wont accept the bank evidence as the registration is not logged on the transaction but have reduced from £100 to £20. I have already paid the parking fee and now I will have to pay the fine or appeal to the independent appeals office. Always get a physical receipt (be quick though due to timer) and keep for 28 days. I have decided that there are other places I can shop where I won't get scammed by ParkMaven so sadly will not be parking there again and local businesses will now be losing custom.

2 fines at the same location. I was given just 2 days to make the first payment as the letters arrived so late. I paid 1 ticket as I had no time to do otherwise.

After contacting the location of the car park,
I was informedthe tickets were cancelled as the payment system was new and I was not updated on this.

However, Parkmaven refused to refund the payment despite the cancellation of the fine.

As predatory as you expect.

Genuine customer fined despite receipts – misleading and unfair practices

I received a £100 parking charge from Park Maven at Stansted after visiting Caffè Nero for breakfast and two coffees. I provided receipts proving I was a genuine customer, yet Park Maven rejected my appeal.

Key issues:
1. Unreasonable time limit – only 1 hour allowed, which is totally unrealistic for a café setting. By the time you’ve queued and sat down, most of your “time” is already gone.
2. Inadequate signage – there is no sign at the Caffè Nero entrance telling customers about this restriction. The largest text on the boards is advertising, while the actual 1-hour limit is buried in small print. Easy to miss, which feels intentional.
3. Misleading information – Caffè Nero support claimed there was signage “directly outside the store.” My own video evidence proves otherwise.
4. Pressure tactics – Park Maven reduced the fine to £10 “as a goodwill gesture.” This shows they know their case is weak, yet they still pressure customers into paying.

This setup feels less about managing parking and more about trapping genuine customers. A system that penalises people even when they can show receipts is fundamentally unfair.

Be very careful if you park on a site run by Park Maven — or better yet, avoid it altogether.

Two incorrectly issued fines when I had three days of valid parking. One was cancelled on appeal the other was upheld. Had to go to POPLA to try get it overturned. Decision awaiting.
Ensure the payment machine gives you the correct vehicle registration upon payment and take a photo of your receipt this is how they get you.
Website is riddled with errors to make you give up with appealing. Email complaints @parkmaven.com instead so you can actually appeal.

I have completed an on line appeal against a charge at least 5 times, but no response. You can’t call them to speak to anyone. I managed to find an email address so I sent all the details with photographic evidence that I bought a ticket, still no response. Heard nothing for a couple of months and then I receive a letter from the bailiffs demanding £170!!! I will never use one of their car parks again. 😡😡😡😡😡😡😡😡😡😡😡

AVOID this parking company AT ALL COSTS.

I am currently being dragged to court for allegedly “not paying for parking” at a site that was signposted everywhere as free parking for customers. I had a confirmed booking and hold video evidence, audio call recordings, and written confirmations proving that no payment was required.

Despite this, the company claims they POTENTIALLY sent me 15 letters from debt collectors, I never received a single one until the sudden arrival of court papers. This behaviour is not only unreasonable but feels deliberately intimidating.

Looking online, I discovered that almost 100% of reviews are 1-star, with countless people reporting the same issues: being fined despite paying correctly or having valid entitlement to park. It is a consistent pattern that cannot be ignored.

In my experience, this company operates in a way that feels unfair, exploitative, and completely out of line with how an honest business should treat the public.

My advice: never use any car park managed by this company. Protect yourself and go elsewhere.
SOMETHING NEEDS TO BE DONE ABOUT THIS COMPANY!

BE AWARE OF PARKING USING THIS COMPANY
I WAS WELL WITHIN MY TIME LIMIT AND THEY STILL SENT ME A NOTICE DESPITE I HAD FULL PROOF OF PAYMENT AND AND PAID EXTRA FOR A RECEIPT WHICH I SUBMITTED TO THEM.

DESPITE ALL THIS THEY THOUGHT THEY DID ME A FAVOUR MY CANCELLING MY TICKET!

PARK YOUR CAR AT A TRAIN STATION OR PRIVATE PARKING INSTEAD

A Shambles Masquerading as a Service

If Parkmaven set out to prove how not to run a booking platform, it has succeeded brilliantly. Their website promises convenience, savings, and simplicity — yet what customers actually receive is confusion, hidden fees, and customer service that gives the phrase “black hole” of communication a bad name.

First, the website and booking interface feel like they were cobbled together during a long lunch, poorly tested, and left to languish. It’s glitchy, unintuitive, and liable to time out just as you’re entering payment details.

Second, the prices are often no better — and in some cases worse — than booking directly with the car parks themselves. The so-called “discounts” look suspiciously like creative accounting rather than genuine savings. You end up wondering if you’ve been scammed by a middleman who adds friction, not value.

Third, there’s the customer support, which is laughable if you’re in the mood for farce. Try phoning, and you’ll be bounced around or left on hold indefinitely. Email them, and you’ll get either a template response that doesn’t match your issue at all, or (more often) no response whatsoever. For a service that handles payments and bookings, that lack of accountability is beyond unacceptable — it’s contemptuous.

And if you dare to look at reviews elsewhere, there’s a litany of horror stories: stranded travelers at airports, bookings that vanished into thin air, refunds that never materialised, and an overall impression of a business built to squeeze cash while shirking any notion of responsibility.

In short:

Unreliable platform

Opaque pricing

Abysmal customer support

A pattern of leaving customers stranded

Parkmaven does not bring value to the parking process; it inserts itself as a middleman that actively makes everything worse. You’d be better off lashing your car to a passing tugboat than trusting it to this sham of a booking service.

Verdict: Avoid at all costs.

Utter disgrace of a company !!! Had proof I paid and still charged me . Reported them but o doubt anything will be done . I had receipt , cctv footage of payment and they still wanted me to pay! Disgusting!! I will never use a car park ran by them ever again !

I stayed for two nights at the Holiday inn Edinburgh west, payed for two nights parking, got a parking notice from parkmaven saying I only paid one night so I owed £60-00 I almost paid then called the hotel, they said all was paid. The trouble is you can not call parkmaven to put your point, it’s really difficult. Fortunately I kept the receipt on my phone. Still waiting to see what happens next. Terrible company.

Absolutely disgusting company how are they allowed to operate in the UK Is shocking. No machines available in the car park and couldn’t get a signal to pay online as I was in a multi story and it was blocking the signal.
Two hours parking in a town I want to quickly visit which is nowhere near my hometown I couldn’t pay even though I tried for over 30 minutes, appealed the decision and the decision was declined. Absolutely shocking £60 for two hours parking is disgusting how do they get away with charging so much for such such a little crime?

I usually don’t leave reviews for companies but parkmaven are crooks.
Last year I paid over £50 to park at Luton airport for just over a day and left the parking prior to the parking time ending.
In that time I’ve moved house and apparently they tried to contact me with a fine which I was completely unaware of (and yes I had changed my address via DVLA).
I all of a sudden received a letter from bailiffs telling me I owe £170 for a no valid parking reservation that happened last year.
To my knowledge and even from the parking app I used I pay for a sufficient amount of time.

So I want to understand why I’m getting penalised for doing what I should have done :/

Honestly your processes suck and to top it off I have no way of contacting you and appealing as you’ve passed something that shouldn’t have been passed on to balliffs.

SCAMMERS, paid parking and entered one 0 instead O on Reg and showed proof of parking but still forced to pay fine! How do these companies get away with it!

I'm sat reading all the negative reviews, probably because there isnt a single positive one however im left scratching my head over all the comments. Firstly i've dealt with Park mavens appeal process numerous times and with the correct information submitted, every PCN has been cancelled. Although I understand this may not be the case for others, my bewilderment is that anyone actually takes any notice of their PCN enforcement threats. If your next door neighbour put a letter through your door stating he was raising an invoice for parking near their house you'd laugh and bin it. Whats the difference when these lot send you an invoice? Its not enforceable, its not cost effective for them to enforce it and nor do their appointed 'debt collection' agents have any legal authority to obtain money from you. Is everyone on here aware that the debt collection agency letters sent have nothing to do with Park maven! The debt agency, block purchase the non paid PCN's (probably for £2 each) and then attempt to use scare tactics with silly letters using legal phrased BS in an attempt to obtain money by misrepresentation. Its called 'selling the debt on; something criminals do all the time to the 'heavy mob' when someone rips them off. This is no different but its done with government sanction. They also quote Beavis vs Parking eye and Crown Court Rulings in their correspondence, non of which incidentally are relevant to the monies they are requesting or indeed a yard stick to justify the money requested. Its simply more paraphrased BS. They have their process and you are entitled to yours which is, Recieve the letters, open them, laugh loudly, place in bin. Use that tactic on repeat and eventually they will go away. Under no circumstance contact any of them as this immediatley confirms you are in reciept of their letter or letters. You will note that non of the correspondence is ever sent recorded delivery and nor will it be. Its not for you to prove you havent had their correspondence its for them to prove YOU HAVE. The only time to even give this any consideration is if an official Court summons arrives and if so prepare your defence and send it forthwith with no delay. Threats of CCJ's are the favourite tactics however as most people panic at this without knowing that even if the court rules in favour of the claimant, a ccj is irrelevant. As long as the ruling is paid within 28 days of the adjudication it will never hit or affect your credit file. The entire thing is smoke, mirrors, deception and white noise. Its long overdue being dealt with and the only reason it isnt being, is because for evey PCN paid, this worthless government get tax from it and when you get money for nothing your hardly likely to intervene and stop it!

It is not always possible to avoid these absolute scammers since they control hospital car parks etc. If you have to park in one of their car parks then make sure you get a picture of the sign outlining the charges and a picture of the machine screen confirming the payment. Otherwise they will send you a PCN claiming you did not pay.

£100 pound threat and paid £60 for pulling into a parking lot while i read my map and tried to check in the the hotel parking lot by Chester station .

your £60 you have stolen from me will cost you a lot more
You have been warned