OvenGleamers Bewertungen 

Polite diligent and efficient service

John arrived on time and cleaned our double oven so well it looks like new! Very thorough, very personable and would definitely recommend him! Left the kitchen clean and tidy too. Lovely guy.

I’m delighted with my oven, Marco did a superb job, it looks brand new, and he did over and above. I have no hesitation in recommending this company.

Disappointed with the results of my oven/grill/microwave cleaning with Overgleamers. I’ve never used a cleaning company before but as we have recently moved to a house with a very dirty oven, thought I would give it a go. Unfortunately, I was not available when the cleaner came, but my husband informed me he was early and a pleasant chap. After he had left and we were able to inspect the work, we found the oven seal had not been cleaned, grease around the oven door hinges (I thought the doors were supposed to be removed) along with bits of old silver foil. Black grit came away from the oven floor and deposits of grease were still present. There is also a kitchen drawer under the oven which when we opened, found that some of the grease and fat deposits scrapped off the oven had fallen on to my newly cleaned out drawer! The cleaner could easily have removed the drawer so that the contents could not be compromised. Additionally, were old food deposits still in the door hinge of the microwave so this had not been cleaned properly. My husband got the oven and microwave cleaned thoroughly as we do not want Ovengleamers back but this cost me a lot of money and it is a real shame the cleaner didn’t just take the time to check his work.
I understand ovengleamers need more info on this review - happy to oblige.
The oven, grill and microwave are certainly cleaner than they were but on close inspection, we found the faults mentioned in the above review. We shouldn’t have had to easily spot the grease and grime on the oven hinges or the food particles in the microwave door - as these should have been picked up by the cleaner .
As stated above, your cleaner should have done a more thorough inspection before leaving and then would have easily seen the door hinges, the food particles, the mess in the drawer below he left , the black grit on the oven floor, and the grease in the oven door seal! For the money paid, we expected the inspection this to be done for us not by us!
I am not going to argue with Graham who has given his opinion in yet another reply but yes, I am particular about what defines a good ‘clean’ and if I had been around to inspect the final result properly, then it would have been a different matter. The photos do NOT give a close up of the oven door seal, or the food particles in the microwave door etc. so Graham is incorrect in giving his ‘glowing’ report. I spoke to the cleaner yesterday and expressed my disappointment at having to give a bad review but accepted his apology at having been given a less than perfect finish which I took to mean a close to the matter. I think Graham needs to do the same.

Proceed with caution - I requested a quote a few weeks ago for a double oven clean. At first they wouldn't email me the quote but tried calling me about 20 times. I did finally receive a very detailed quote in writing from Sarah Whittaker for £135 - the quote even said "no hidden extras on the day". The quote did not mention this was a special offer price or would only be valid for a set time.

I emailed back multiple times to say I was happy and would like to proceed but got no reply. I phoned today to book it in as my emails were being ignored only to be told the clean would cost £220! Quite an increase from the original £135 quoted. I said I had a much cheaper quote and was told "that must be from some other company", when I said it was definitely from oven gleamers I was given a vague "oh that was an offer we were running before Christmas" despite there being no mention of this in the quote.

If you do use them I suggest getting a quote in writing so they can't gaslight you into thinking the original quote is from some other company...

I strongly recommend that you don't use this company. I had an appointment booked for December 20th but received a phone call the night before at 9.40pm from a gentleman who rather gleefully informed me that he had double booked and therefore wouldn't be attending. I agreed to carry it over to the New Year, and was told the company would contact me then both verbally and by e mail. I paid £204 for two single ovens to be cleaned. I have tried on several occasions to contact the company, but can't get through, and left several messages, all ignored. Today, January 7th, I have sent an e mail requesting the money is returned to my card and the appointment cancelled as I have no faith in the company or its employees.

Booked an oven clean on the 12th November for the 21st November at 12:15pm, was told on the phone the process, rough time it would take and then made payment on the phone.

The day of the clean we had a chap called Phillip arrive who was friendly and early arriving which was a bonus. He was here for around an hour and a half to an hour and 45 minutes. After the clean, I noticed some things that weren't quite right, such as white, sticky residue on top of the hobs, black grease on the floor and an oven protective mat left in the sink with loads of grease over it.

I called the office who got Phillip to come back and sort these problems out, that was all fine, no problems with that. Due to me working, I couldn't fully check what he'd done as I needed to be in a meeting 10 minutes after he left.

Upon checking the oven after the meeting, there was still quite a lot that hadn't been done, I sent photos to the office and they re-booked a clean for the following week with a chap called Matt.

Matt arrived the following week and I found him to be quite combative and awkward, he told me that the oven looked fine from the pictures he had been sent, but was not sent the pictures that I'd forwarded to the office.

He also said that as it was a re-visit, he was only allowed an hour to clean, which is something I was never told by the office.

Once he left, I had a look round and it was better than before, but for the money OvenGleamers charge, I was expecting more, it just feels like the bare minimum is done whilst charging a premium price.

It would be great to know exactly what cleaning steps were done on our oven compared to what we were sold on the phone as I still don't believe they did everything that we were told they would do.

I would have rated this more and I actually wanted to rate this more, but after 3 visits, I'd rather not use them again and go for someone local.

If you would like to contact me further about this, then please respond to this review and I would be more than happy to share further details.

Had my oven cleaned today and it is like new, it’s amazing. Oven Gleamers were here for almost 2 hours and it is now spotlessly clean. Cannot recommend highly enough, thank you; well worth the money.

We ordered an oven clean in the North Somerset area, and the operative spent a total of 68 minutes at the property, though there were considerable gaps where she left the house - a maximum of 50 minutes cleaning. It was a different person indicated on the information supplied, so perhaps a last-minute replacement. She was friendly and courteous but had no workclothes on. We were not aware she had finished, as she left unannounced, so there was never any check that we were happy with the job.

On inspection, it became clear that the control knobs, door edges, and handles hadn't been touched. There was also food debris in the vents. I called the office, who arranged to send her back that same day. She duly arrived, wiped down the handles and the controls, but could not clean the food debris, as she didn't have the right tools for the job - she stated that the only cleaning they could was with cloths/pads and cleaning fluid. She left after 5 minutes. When we turned the oven on, both bulbs were blown (not sure how, but there you are), so we shone a torch inside. The top oven had not been cleaned at all.

When we had first received the quotation, we were told the clean would take 1.5 to two hours, would involve for example dismantlement and cleaning of the doors, internal fans, and oven walls, and any blown bulbs would be replaced.

None of that happened. We ordered some bulbs on Amazon over the weekend.

We contacted the company but the calls were not picked up. I left a message. We did not get a response, so, as the matter was time-critical, we finished the cleaning ourselves. Following the weekend, we still hadn't heard anything, so I called and spoke to Catherine to explain. She offered to send another cleaner round with a toothbrush (presumably to clean the vents), but clearly, this was not going to work. Apparently, about 50 minutes cleaning 'sounds about right', and their view is that as long as someone turns up, they have performed the service and do not offer any refund. I was however offered £10 off the bill if I ever decided to use them again - it is hard to believe, but that was what was advanced. I requested a substantial discount - not a total refund, as the bottom oven and glass seemed ok, even though the service was poor, and we had been put to considerable inconvenience. She refused point-blank.

I stated that I would therefore be seeking a chargeback with my card provider. She responded that they would dispute it, I would not be successful, and she abruptly terminated the call. What is more disturbing is that having taken my card details on booking, the company immediately had deducted the full £115 from my card three days before the half-job was even attempted.

Needless to say, I have charged back the full amount, and a complaint will be passed to Trading Standards. In the event that we are unsuccessful, the matter will be addressed at the Small Claims Court.

Recently moved to a new house and couldn’t face cleaning someone else’s dirt and grime. Contacted OvenGleamers who got in touch straight away and made an appointment for 2 days later. Matt left the kitchen clean and went above and beyond to get the oven nice for us!! Amazing service, would highly recommend

The OvenGleamers service, from booking right through to job completion was top notch.
Matt, who did the clean itself, was polite, friendly and very efficient - bringing a frankly pretty filthy oven back to new looking well within two hours.
We are super happy with the result, and can highly recommend this company - we will definitely be using them again in future.

John cleaned my quite dirty oven. He made such a good job of it that it looks brand new. I would definitely recommend him to anyone who wants an excellent cleaning job done on their ovens.

I believe the gentleman who cleaned my cooker was called Tyler.
He did an excellent job and the result was a gleaming cooker.
His work was really 1st Class - also he was a very friendly, nice person.

My oven was really filthy but Jason spent an extended period of time making it virtually as good as new. Jason does a really great job and is a very nice man as well! Highly recommend him to anyone in the Lewes, East Sussex area.

Martino certainly had a challenge when he turned up today, but he faced it with enthusiasm and good humour. He did an amazing job and the double oven, hob and extractor fan are gleaming. Did not think it was possible.
Very pleased

Thanks Richie ~ a fantastic result on the two ovens you cleaned. I really wasn’t expecting them to look as good as new but they do!

Martino came and cleaned my AGA and it looks brand new! He was excellent and very professional, polite and friendly. As a bonus he didn't mind me practising my Spanish with him while he cleaned!
My Aga looks spotless. I am so pleased with the result.
I will be booking again next year. Thank you so much!!
Kay Sutton

The cleaner took about 80% of the promised time to get my aga 80% clean.
He asked me to check his work and I pointed out a number of marks that I removed with my thumbnail.
I suggested he have another go. I could not check his work as I was in an online meeting.
I did contact the company promptly and tell them the aga was still not clean. (for example, he had clearly not cleaned the hinges or the front around the doors properly). The company said they would send him back.
This did not suit me as a resolution since he had already had two attempts and I needed the aga on to cook (they must be off for cleaning and take a day to heat up and cool down).
I asked for a partial refund - since they had provided a partial service. After waiting to hear back for nearly a week, I followed up.
I was told "they could not remove rust" (the marks I pointed out were not rust) and "they would send me some goodies in the post". That was not an acceptable resolution for me (and nothing has arrived anyway).

OvenGleamers were found to be polite in every conversation on the phone. The young man who came to the home was polite and friendly. I found him reliable and fully committed to the task in hand. He wasted no time, working throughly. He was professional in his attitude and actions. Immaculate finish to the job. The oven looks as new. Thank you. I recommend this service and this company.

I am extremely pleased with the work completed by Jon from OvenGleamers. He was able to transform my 15-year-old oven into a brand new state. I couldn't be happier with the results. Thank you, Jon, for your exceptional service!