OvenGleamers Bewertungen 

113
TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

My oven was very neglected probably due to my previous oven being self cleaning, I just got out of the habit, last time I cleaned it, it took me nearly all day. Next time I promised myself I would cal... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Absolutely incredible. Would highly recommend to anyone thinking about using this company. My Aunt's oven, which was in a dreadful state, looks like new. I am so impressed. No nasty chemical... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Really great communication from the team, it was easy to book online. Kevin arrived on time and worked amazingly well, I am so pleased with then end result, it looks brand new! The whole experience... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

From an easy friendly booking call right through to an amazing result ovengleamers were spot on, would highly recommend.

Unternehmensdetails

  1. Reinigungsservice

Vom Unternehmen geschrieben

OvenGleamers The Premium Oven Cleaning Company. Range Cookers Experts. Everhot and AGA Cleaning Experts - Recommended by Everhot as their UK Everhot Professional Oven Cleaning Company. Established 2004. Easy To Book With Customer Care Support Team. Growing National OvenGleamers Franchise Network.


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

113 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,5

Alle Bewertungen

(113)

50 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Barry 5* service, would recommend

Barry came to clean our oven today, which let’s say had been neglected for years. And now it looks brand new I am in shock at how clean it is and what a great job he has done! I will be recommending him to everyone. Extremely professional job, and a lovely bloke. There is no strong smells, or any smell at all and they was no mess around the kitchen. Thank you so much!

12. November 2025
Bewertung ohne vorherige Einladung
OvenGleamers-Logo

Antwort von OvenGleamers

Thank you very much. This review is much appreciated. Yes we use Eco cleaning products in your home so no fumes or fuss. Barry will be delighted.

Bewertet mit 1 von 5 Sternen

Not fully clean for the £190 paid

OvenGleamers have sent a FURTHER RESPONSE to my review. Why bother???? They just had to dig their heels in again and insist that my complaint is trumped up and they believe the grease was down to a "greased spring" in the oven. 😅😅😅. Hilarious, although it wasn't much fun cleaning the yucky brown grease that was left behind because they didn't seem capable of dismantling the oven doors as promised. Having read their responses to other one star reviews, at least I can see this is their "go-to" mode - self-justification all the way... Anyway, please go away now, you've got my £190 in your bank account, and you shouldn't bother asking for customer feedback if you're not willing to actually LISTEN.

*****
OvenGleamers have now edited their review and removed the 'personal rant' element. They can phrase their justification however they like, but the content doesn't reflect what I told them about the considerable grease left in the insides of both oven door panels (not a "spring" on "one oven door"). I sent them photos of the brown greasy tissues after I'd cleaned the inner door panels, showing one of the inner door panels opened. They obviously think I staged this if they're insisting they did an amazing job. Yes, at a glance, the oven looked shiny and clean - I'm not saying the cleaner sat and did nothing for two hours - and yes, with any future oven cleaners (who won't be OvenGleamers, whom I won't be using again) I will inspect more carefully. However, no one wants to pay £190 for an oven clean and have the previous occupant's brown meaty grease still in their oven, being heated up every time they use their oven. I paid a professional cleaner precisely so they would cover the more tricky parts for the considerable sum received. Apparently, the protocol is you have to ring and re-book the cleaner to come back if you're not satisfied. Mmm....what a faff, I think I'd like it just done right first time, to be honest. You book, maybe wait a week for the cleaner to come.... they're "oven gleamers", that's their job. I didn't anticipate that they wouldn't actually do the job properly and that I'd have to re-book....

I still find the response unprofessional. No real apology - just a "I'm sorry you feel this way, but it's not our fault" sort of response. No indication that they've taken the feedback on board to improve their services in the future.... oh no, wait, that might be admitting they hadn't done a decent job....😅
***

7. November 2025
Bewertung ohne vorherige Einladung
OvenGleamers-Logo

Antwort von OvenGleamers

Thanks for your feedback.

We’re sorry this experience didn’t meet your expectations. Our full clean includes a complete strip-down of the oven doors and internal components, which was carried out on the day, and the oven was signed off as satisfactory at completion. With you writing Amazing!! on the job completion sheet.

If anything is ever missed, our policy is to return free of charge to put it right. We regret that we weren’t given the opportunity to do so in this case before further cleaning was carried out.

We take all feedback on board and use it to reinforce standards across our network.

We wish you all the best going forward.

Graham Rogers
Founder, OvenGleamers

Bewertet mit 5 von 5 Sternen

Excellent work today

Excellent work today - Mick came over and has made the Everhot look fantastic. Many thanks and a great service

10. November 2025
Bewertung ohne vorherige Einladung
OvenGleamers-Logo

Antwort von OvenGleamers

Thank you Kevin for your review. We’re really pleased to hear that Mick did an excellent job and that your Everhot is looking fantastic again.

I’ll be sure to pass your thanks on to him — and we appreciate you choosing OvenGleamers.

Graham Rogers Founder of OvenGleamers

Bewertet mit 5 von 5 Sternen

My double oven is very grateful!

My ovens were dismantled and both scrubbed out to look very smart! Mick arrived on time, was agreeable and friendly , and worked like a Trojan for one and a half hours. He showed me how to get the fronts off and back on and what products he was using to effect such a good finish!

14. Oktober 2025
Bewertung ohne vorherige Einladung
OvenGleamers-Logo

Antwort von OvenGleamers

Thank you Inja for such a great review — we love the title!

We’re really pleased to hear your double oven was fully dismantled and left looking so smart.

Mick will be delighted to know his hard work, punctuality, and friendly approach made such a positive impression, and it’s great that he was able to explain the process and products along the way.

I’ll be sure to pass your kind words on to him. Thank you for choosing OvenGleamers.

Graham Rogers Founder of OvenGleamers

Bewertet mit 5 von 5 Sternen

Oven is like NEW! :)

Looked up oven cleaning services, and gave these guys a ring to see if they provided services in the South West; they did, and booked my appointment!

Mick arrived promptly on the day of the clean, explained what he was going to do, and showed me various parts after cleaning - he did a fantastic job! After an hour and a half, Mick cleaned up, and left no evidence of his visit - he was super professional and was very positive in his manner.

My wife and I are so happy - it's like we have a new oven! I would highly recommend OvenGleamers, especially around the South West!

6. Oktober 2025
Bewertung ohne vorherige Einladung
OvenGleamers-Logo

Antwort von OvenGleamers

Thank you Hugh for such a fantastic and detailed review.

We’re really pleased to hear the booking process was straightforward and that we were able to help in the South West.

It’s great to know Mick arrived promptly, explained the process clearly, and delivered such a thorough clean — leaving everything spotless is exactly what we aim for. “Like a new oven” is the best compliment we could ask for, and I’ll be sure to pass your kind words on to Mick.

Thank you to you and your wife for the recommendation — it’s truly appreciated.

Graham Rogers Founder of OvenGleamers

Bewertet mit 5 von 5 Sternen

Excellent result

Excellent result, oven looks like new. John explained what he was going to do to clean the oven. He was very polite and informative. So pleased with the oven. Would definitely use OvenGleamers again thank you

12. September 2025
Bewertung ohne vorherige Einladung
OvenGleamers-Logo

Antwort von OvenGleamers

Thank you Barbara for such a lovely review.

We’re delighted to hear you’re so pleased with the result and that your oven looks like new again.

It’s great to know John explained the process clearly and looked after everything in a polite and professional way — I’ll be sure to pass your kind words on to him.

We really appreciate your recommendation and look forward to helping you again in the future.

Graham Rogers Founder of OvenGleamers

Bewertet mit 5 von 5 Sternen

Excellent service.

Stewart did a very good job. We're very pleased with the results.

5. September 2025
Bewertung ohne vorherige Einladung
OvenGleamers-Logo

Antwort von OvenGleamers

Thank you Hugh for your review.

We’re very pleased to hear that Stewart did a great job and that you’re happy with the results.

I’ll be sure to pass your feedback on to him — thank you for choosing OvenGleamers.

Graham Rogers Founder of OvenGleamers.

Bewertet mit 5 von 5 Sternen

The engineer Marco

The engineer, Marco, stripped down my oven & cleaned every part (never been done before with previous cleaners), it really did shine after !

3. September 2025
Bewertung ohne vorherige Einladung
OvenGleamers-Logo

Antwort von OvenGleamers

Thank you Derek for your review.

We’re really pleased to hear that Marco carried out a full strip-down clean and that you noticed the difference compared to previous services.

That thorough approach is exactly what we pride ourselves on, so it’s great to know your oven was left shining.

I’ll be sure to pass your kind words on to Marco — thank you for choosing OvenGleamers.

Graham Rogers Founder of OvenGleamers

Bewertet mit 5 von 5 Sternen

Great service!

Really easy to book the appointment, staff were incredibly friendly and helpful. Prices very reasonable and Andrew, the chap that carried out the job, was a great guy (he loved our little dogs) and the range is absolutely sparkling! He even fixed the light that had stopped working.

12. August 2025
Bewertung ohne vorherige Einladung
OvenGleamers-Logo

Antwort von OvenGleamers

Thank you Victoria for such a lovely review.

We’re really pleased to hear how easy you found the booking process and that the team were friendly and helpful throughout. It’s great to know Andrew looked after both the range and your little dogs — I’ll be sure to pass that on to him!

Delighted that your range is sparkling again and that the oven light was sorted too.

Thank you for choosing OvenGleamers.

Graham Rogers Founder of OvenGleamers

Bewertet mit 5 von 5 Sternen

Double oven transformation

Booking made with ease over the phone - confirmation by text. Danny was our ovengleamer - looked smart very polite. Worked non stop till job complete. Danny went through what had been done - what a transformation. i have a brand new looking double oven. Service was impeccable cannot offer any points on which to improve. Thank you Danny.

11. August 2025
Bewertung ohne vorherige Einladung
OvenGleamers-Logo

Antwort von OvenGleamers

Thank you Natalie and Paul for such a fantastic review.

We’re really pleased to hear the booking process was smooth and that Danny made such a great impression with his professionalism and hard work.

A “brand new looking” double oven is exactly what we aim for, so it’s great to know you’re delighted with the result. We’ll be sure to pass your kind words on to Danny — feedback like this means a lot to the whole team.

Thank you again for choosing OvenGleamers.

Graham Rogers Founder of OvenGleamers.

Bewertet mit 5 von 5 Sternen

Danny was both brilliant

Danny was both on time, (if not a few minutes early!) and was from the outset extremely professional and friendly.

We now have a thoroughly clean oven and a great experience. Without question he is welcome back anytime. Very impressed.

3. Juli 2025
Bewertung ohne vorherige Einladung
OvenGleamers-Logo

Antwort von OvenGleamers

Thank you for such a kind and detailed review. We’re delighted to hear that Danny arrived on time and made such a positive impression with his professionalism and friendly approach.

It’s great to know you’re so pleased with both the clean and the overall experience — feedback like this really means a lot to us. We’ll be sure to pass your comments on to Danny, and he’ll be very welcome back anytime.

Graham Founder Of OvenGleamers

Bewertet mit 5 von 5 Sternen

2nd time using Ovengleamers

2nd time using Ovengleamers, had the pleasure of Andrew this time around, absolutely cracking job, looks brand new, many thanks and will recommend the service.

4. Juli 2025
Bewertung ohne vorherige Einladung
OvenGleamers-Logo

Antwort von OvenGleamers

Thank you so much for taking the time to leave such a lovely review. We’re really pleased to hear you’ve used OvenGleamers again and that Andrew did a cracking job for you — I’ll be sure to pass on your kind words to him.

Recommendations mean a great deal to us, so thank you for your support and trust. We look forward to helping you again in the future.

Graham Founder of OvenGleamers

Bewertet mit 1 von 5 Sternen

Appalling Customer Service

Made what I was informed was a 'confirmed booking' only to be told the following day that the OvenGleamers employee for my area (Cambridge) did not 'do' work without a designated parking place on the drive of any property where he was working, as without it the distance 'might be too far to walk'. On the basis of the earlier conversation I had gone to great inconvenience and cancelled a days work.

Appalling Company - I would not recommend OvenGleamers to anyone !

25. Juni 2025
Bewertung ohne vorherige Einladung
OvenGleamers-Logo

Antwort von OvenGleamers

Thank you for your feedback.

With bookings into Cambridge CB1 and CB2 Postcodes the franchisee covering the area wants to be given more details before the customer is booked in. This because often the parking can be difficult or non existent and getting to the areas is difficult to because of traffic issues. And some ovens we are finding increasing difficult to clean too. Your range is a SMEG range.

In your case we took the details from you and our franchise said he would rather not do the job. He declined the job as he is no longer cleaning SMEG ovens, expect for repeat customers. We as a company are very close to doing this nationwide, as old SMEG cookers are difficult to clean and often have issues with them during the clean.

So there was no confirmed booking. We told you we would have to make sure the franchisee was happy with the job. And he wasn't.

I understand how frustrating it must have been to make arrangements based on what you believed was a confirmed booking, only to have it cancelled the next day.

I have looked at this call and the way it was handled and it was handled correctly. You were disappointed and rude to my staff and said you'd give us a bad review because we wouldn't clean your oven.

Best of luck in finding an oven cleaning company that can clean your SMEG oven in Cambridge.


Thank you again for bringing this to our attention.

Warm regards,
Graham Rogers
Founder, OvenGleamers

Bewertet mit 5 von 5 Sternen

Like brand new

What a terrific experience! We just moved to our property and I spent a couple of days trying to remove the baked in grim on the Smeg range. I felt deflated as most of the muck was at the back of the ovens and I found it hard to reach. I called a lovely lady who gave me a quotation and booked me in. The lovely chap even turned up early and had such a warm manner. He worked hard for 4 hours - the ovens, doors, hob and extractor fan. He even replaced a bulb for me. The whole oven looks marvellous - like brand new! (Even though it is probably 5 years old) Overall a great job done and I would highly recommend this company from the way the call was answered, the follow up emails and the wonderful clean ovens.

23. Juni 2025
Bewertung ohne vorherige Einladung
OvenGleamers-Logo

Antwort von OvenGleamers

Wow – thank you so much for such a fantastic review Anna!

We’re thrilled to hear how happy you are with the service, from the first phone call right through to the final result. It sounds like your Smeg range had been putting up a good fight, so we’re really pleased we could help bring it back to life and make it look brand new again!

We’ll pass on your kind words to the team – especially the technician who came out – as they’ll be chuffed to know their hard work made such a difference.

Wishing you all the best in your new home, and thank you again for the recommendation!

Warm regards,
Graham Rogers
Founder, OvenGleamers

Bewertet mit 5 von 5 Sternen

Sparkling! Fantastic job!

Tom came to us in Taunton today, from OvenGleamers in Bristol. He got straight to work on our 8 year old integral oven/grill that was in desperate need of help. Tom worked so hard and was so polite and considerate throughout. Oven immaculate and kitchen spotless at finish! Thank you, Tom!

23. Juni 2025
Bewertung ohne vorherige Einladung
OvenGleamers-Logo

Antwort von OvenGleamers

We’re delighted to hear that Tom did such a great job for you in Taunton. He takes real pride in his work, and it’s fantastic to know you found him polite, hardworking, and considerate. We’ll be sure to pass on your kind words – they’ll mean a lot to him.

Enjoy your sparkling clean oven, and thanks again for choosing OvenGleamers!

Warm wishes,
Graham Rogers
Founder, OvenGleamers

Bewertet mit 5 von 5 Sternen

Highly recommend Darren from Beverley area

Darren from the Beverley area came to clean my 'mucky' Rangemaster oven and made a fabulous job of cleaning it! Looks like new now! He was very prompt, courteous, very clean working area - couldn't fault him. Will definitely use again and would recommend him to others

20. Juni 2025
Bewertung ohne vorherige Einladung
OvenGleamers-Logo

Antwort von OvenGleamers

Thank you for your wonderful review!

We’re so pleased to hear that Darren did such a fantastic job on your Rangemaster – it’s great to know it’s looking like new again! He always aims to deliver a top-notch service, and your kind words about his punctuality, courtesy, and tidy work mean a lot.

Thanks again for the recommendation – we really appreciate it and look forward to seeing you next time!

Best wishes,
Graham Rogers
Founder, OvenGleamers

Bewertet mit 5 von 5 Sternen

Neff Oven and Microwave clean Excellent job

John and Graham called to clean our microwave and oven which had annoying stains on the front glass and required a deep clean.Both gentlemen were polite professional and patient as to me the dismantling of the parts was tricky.
They have done a great job and both ovens look pristine.
We are delighted with the service and wouldn’t hesitate to recommend them.

27. März 2025
Bewertung ohne vorherige Einladung
OvenGleamers-Logo

Antwort von OvenGleamers

Thank you so much for your kind words!

It was a pleasure for John and me to carry out the clean for you. We’re so glad you’re happy with how the ovens turned out – especially the glass, which can be a stubborn challenge! We always aim to take care when dismantling and reassembling everything properly, so it's lovely to hear you felt reassured throughout.

Thanks again for the recommendation – we really appreciate it!

Warm regards,
Graham Rogers
OvenGleamers

Bewertet mit 5 von 5 Sternen

We had John visit today to clean our…

We had John visit today to clean our oven and hob. He was very polite and punctual. The oven is indeed gleaming and we are very pleased with result. It’s better than last time in fact!!! So we know who we will contact next time 👍. Many thanks John.

26. November 2024
Bewertung ohne vorherige Einladung
OvenGleamers-Logo

Antwort von OvenGleamers

Thank you Sandra this review is very much appreciated. I will pass this on to John.

Bewertet mit 1 von 5 Sternen

If could give no star I would

If could give no star I would. Unbelievable... booked a time of 12.30, apparently the cleaner arrived at 10 am and wondered why I wasn't in. Left and then rang to ask if 4 pm would be OK. No it wouldn't be. I asked for my money back. Rang the office and she said they were actual times, cleaner said they were only estimate times. Need to get their act together, messing people around. Don't waste your time. Also demanded money up front, which should have rung alarm bells but stupidly I carried on. Never again.

13. März 2025
Bewertung ohne vorherige Einladung
OvenGleamers-Logo

Antwort von OvenGleamers

Hello Janette, Yes we are sorry about this.

We do actual booking times but some times it is helpful to the local franchisee if the customer is flexible and willing to accommodate a change in the appointment time.

They would ring you directly and ask if you were okay with the change. Some times this is earlier than the booked time - easier oven clean on job before yours - or later than the booked time - a really difficult oven clean on the job before yours.

Your local franchisee had a full day on the day of your appointment.

He was able to complete his first job of the day quicker than expected which left a two and half hour gap to his next job - yours.

So he was trying to bring your job forward - usually this is just a case of speaking to you and asking you if this okay. He did phone you, a few times, but you didn't answer as you were at work. He then decided to move the other two jobs after yours to the morning and then thats how the new time happened. He took a chance when moving the other jobs that even though he hadn't spoken to you, you would be alright with this. Most customers would be.

If you had spoken to him I'm sure things would have been sorted out to your satisfaction, he could have arranged another day.

You rang our office and spoke to our office team and we arranged an immediate refund.

We take payment in advance to ensure both the safety of our operatives and office staff.

Graham Rogers Founder of OvenGleamers

Bewertet mit 5 von 5 Sternen

My oven and hob has never looked so…

My oven and hob has never looked so clean it's like brand new thank you Dean at oven gleamers you did a fab job I highly recommend you

12. März 2025
Bewertung ohne vorherige Einladung
OvenGleamers-Logo

Antwort von OvenGleamers

Thank you so much for your lovely review!

We’re delighted to hear that Dean did such a fab job – there’s nothing better than an oven and hob that looks brand new again! We’ll be sure to pass on your kind words to him.

Thanks again for the recommendation – we really appreciate it and look forward to helping again in the future.

Warm regards,
Graham Rogers
Founder, OvenGleamers

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr