I saw this cardigan on another website but not in my size, I searched the internet for it and came across Out of the City and an even better price which I'm really pleased about. My parcel was very we... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Ordered a Joules jacket which arrived promptly but unfortunately didn't fit. The returns process was simple, I was able to arrange for Royal Mail to collect the next day, they supplied the label and a... Mehr ansehen
Unternehmen hat geantwortet
HAVING CHOSEN A DELIGHTFUL BLAZER FOR MY AUNT WHO LIVES IN GERMANY. ORDERING AND RECEIVING WAS EXCELLENT SERVICE. SADLY MY AUNT PASSED AWAY ON 8TH APRIL, NOT HAVING SEEN HER BLAZER. AS IT WAS A S... Mehr ansehen
Unternehmen hat geantwortet
I purchased the Joules blouse at a very reasonable and competitive rate. Received the item very quickly and all email communication was prompt. I highly recommended Out of the City and will definite... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Specialising in stylish country clothing & footwear online.
Kontaktinformationen
Buckshaw Village, PR7 7JN, Chorley, Vereinigtes Königreich
- 01772 977321
- customerservice@outofthecity.co.uk
- outofthecity.co.uk
4,9
Hervorragend
552 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
GOING BEYOND THE CALL OF DUTY.
HAVING CHOSEN A DELIGHTFUL BLAZER FOR MY AUNT WHO LIVES IN GERMANY.
ORDERING AND RECEIVING WAS EXCELLENT SERVICE.
SADLY MY AUNT PASSED AWAY ON 8TH APRIL, NOT HAVING SEEN HER BLAZER.
AS IT WAS A SMALL SIZE I REQUESTED FOR IT TO BE RETURNED IF AT ALL POSSIBLE. CUSTOMER SERVICE WERE EXTREMELY SYMPATHETIC AND RESPONDED WITH "CERTAINLY".
MY MONEY WAS REFUNDED AND RECEIVED AS PROMISED. I CERTAINLY WOULD ORDER AND USE OUT OF THE CITY AGAIN AND RECOMMEND THE COMPANY TO EVERYONE.EXCELLENT SERVICE AND CUSTOMER SERVICE, WITH SOME BEAUTIFUL ITEMS TO CHOOSE FROM.
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Out of the City
Thank you so much for taking the time to share your experience with us.
We are truly sorry for your loss and send our heartfelt condolences to you and your family. We’re glad we could assist you during such a difficult time and make the return process as smooth as possible.
It means a great deal to us that you were happy with both our service and our products. Your kind words and recommendation are sincerely appreciated, and we’re grateful for your support.
If there’s ever anything we can help you with in the future, please don’t hesitate to reach out.
Brilliant Service
Brilliant Service. I was unable to find the joules jacket in my size on the joules website but found it on Out of the City could not believe my luck Ordered and delivered to me within 2 days. Many thanks
15. April 2026
Antwort von Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Perfect transaction
Perfect transaction. Quick delivery and lovely item. Will certainly buy from you again.
21. April 2026
Antwort von Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Barbour Blearigg jacket
The Barbour Blearigg jacket is fab, it was competitively priced and delivered very promptly.
18. April 2026
Antwort von Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Easy to order
Easy to order, updates through out and very quick delivery. Delighted with my product.
16. April 2026
Antwort von Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Great price, quick delivery - very efficient
Great price, quick delivery, very much as expected
Only knocked a star because item didn’t come in the usual plastic bag that Barbour clothes are packaged in
Would definitely recommend
15. April 2026
Antwort von Out of the City
Thank you for your kind words about the price and delivery - we really appreciate your recommendation!
We’re sorry to hear the item didn’t arrive in the usual Barbour packaging. Occasionally, the original Barbour bags can become damaged or as a result of a previous return, so we sometimes need to re-bag items to ensure they arrive in the best possible condition.
Thank you for your understanding, and we hope to see you again soon.
Very good quality and fast delivery to…
Very good quality and fast delivery to my office perfect
14. April 2026
Antwort von Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Really easy to shop with and got a…
Really easy to shop with and got a great discount on a classic piece. Quick delivery too Thanks!
12. April 2026
Antwort von Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Excellent experience
It was first time I purchased from this company.I was very surprised how smooth it went.I am very pleased with my purchase.Thank you so much
12. April 2026
Antwort von Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Excellent Customer Service
Ordered a Joules jacket which arrived promptly but unfortunately didn't fit. The returns process was simple, I was able to arrange for Royal Mail to collect the next day, they supplied the label and a refund was issued as soon as they received it back. Prices were highly competitive and they offer a good selection of quality clothing. Wouldn't hesitate to use them again
31. März 2026
Antwort von Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Antwort von Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Antwort von Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
I received a new pair of wellies that…
I received a new pair of wellies that had a very small leak in them. Aside from that they were the most comfy wellies I’ve ever had - easy to put on and take off, lightweight, warm and grippy in the mud so I was reluctant to move to another type of welly. So I contacted Out of the City and they asked me to send them back to investigate them. To my surprise, I was given the choice of a refund or replacement pair. I chose a replacement pair without hesitation! I’ve just received delivery of them and and so happy with the service and constant communication I had from them. Thank you so much! I just need it to rain now!
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Antwort von Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Antwort von Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
This was a gift
This was a gift, product is lovely, food price, and quick delivery, packed good, in a nice presentation box, lovely as this was a gift.
8. Februar 2026
Antwort von Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Antwort von Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Excellent customer experience
Excellent customer experience. A seamless online ordering process and quick delivery. Thank you!
24. März 2026
Antwort von Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Antwort von Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Very fast delivery
Very fast delivery, better than buying from the brand itself. Happy to support a small business.
29. März 2026
Antwort von Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
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