Sales rep reached out to ask if I had any questions about what I had put in my cart. I did! They take PayPal, which means I don’t need to risk entering my card numbers on an unfamiliar website. I wo... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
While I have not received our order yet the experience has been great thus far. After placing my order online I was contacted by Holly. She just wanted to be sure that I ordered the correct cus... Mehr ansehen
We purchased the two seat swing. Construction went fine with provided directions. An electric driver is a must, to simplify and speed up the assembly. Had 6, all ages, say the seats are comfortable,... Mehr ansehen
After several days looking for help to replace 2 sling back patio chairs, we were not able to find help replacing the fabric for new slings. Outdoor Furniture Plus came to the rescue! Not only will... Mehr ansehen
Unternehmensdetails
Kontaktinformationen
Knoxville, TN, Vereinigte Staaten
- 877-595-8543
- help@OutdoorFurniturePlus.com
- outdoorfurnitureplus.com
4,6
Hervorragend
358 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
John was very helpful with my decision…
John was very helpful with my decision and answered all my questions.
27. April 2022
Nice quality
26. April 2022
We love our 48inch outdoor poly bar…
We love our 48inch outdoor poly bar table ,it is built well and arrived on time!!
26. April 2022
Did not deliver to where I asked.
Did not deliver to where I asked. They left it at the front of the house and one box fell off the step onto the sidewalk. I then had to carry them to the back door area where I asked that they be dropped off. Nothing was damaged but why give delivery instructions if they are not followed.
25. April 2022
Antwort von Outdoor Furniture Plus
Hi Donna. I'm so sorry for your frustration. Do we notate any delivery instructions we receive to the carriers. But as we state in our shipping information on each page of our site, those are not always honored. So happy to hear that nothing arrived damaged and we hope that you get many years of enjoyment out of your POLYWOOD dining chairs.
Holly
Very easy to navigate web site and to…
Very easy to navigate web site and to place order. It was explained at time of order that there is a long lead time for production and delivery, but this was OK with us because we ordered well in advance of when we would be able to use the furniture in the spring. Delivery estimate was mid-April, and order was delivered April 8.
18. April 2022
Service was outstanding
Service was outstanding. Made calls to the vendor to check stack availability. I was able to get 3 side tables for our new pool when all other sites ad local stores had no inventory.
Call them for all your outdoor needs.
13. April 2022
The customer service was wonderful
12. April 2022
PLANTER WAS GREAT
PLANTER WAS GREAT. WELL BUILT. BUT I WAS THREE SLATES SHORT.I BOUGHT TWO PLANTERS. SO WELL HAVE TO SEE HOW THE SECOND TURNS OUT.
11. April 2022
Antwort von Outdoor Furniture Plus
Hi Charles. Thank you so much for your review. If you are short on slats on the second one and you need them, please reach out to us direct at help@outdoorfurnitureplus.com. I don't know if there has been a design change and the assembly instructions weren't updated or not. But we certainly want you to have a complete planter!
Excellent customer service!!!
Excellent customer service!!!
One piece of our order didn’t arrive with the rest. According to their records it was shipped, but somehow it never made it here. I spoke with a super nice representative and they promptly (and I mean PROMPTLY) sent a replacement. We recently bought a fixer-upper home and more often than not we’ve had problems with customer service. It’s so refreshing to work with a company that does the right thing!!!
9. April 2022
Holly in customer service was…
Holly in customer service was outstanding…. She was very professional and helpful in answering all of my questions. Very pleasant experience…
6. April 2022
Excellent Customer Service!
From the moment I contacted Outdoor Furniture Plus, not only was the response quick, but the follow up was excellent.
Thank you Holly, for a great experience and excellent customer service!
29. März 2022
Easy to put together
The video that demonstrated how easy it is to put swing together really sold me!
27. März 2022
Great service
Great service
Answering all questions pleasantly
Can’t wait to receive table and chairs
Teresa B
24. März 2022
A very nice quality swing.
A very nice quality swing. A fair price. FAST shipping. Very pleased
21. März 2022
Website easy to use and check out was…
Website easy to use and check out was simple to use. Received a quick response email with all forthcoming info on my order.
20. März 2022
1) when I search by product #initial impressions are not great
1) when I search by product #, I shouldn’t have 133 results. That’s the entire point of searching by product number right?
2) The spelling and grammar of your emails is pretty embarrassing and does not show professionalism
3) asking for a review before I am even given a shipping notification is pretty gutsy in assuming I would be truthful in the review
18. März 2022
Antwort von Outdoor Furniture Plus
Hi There. Thank you so much for your comments. Just this week, we moved to a new platform and are working through some things so your comment about the number of search results is very timely. What item number were you looking for, if I might ask? This could help us in regards to correcting the system.
In regards to the spelling/grammar, if you would be willing to share with us which email your are referring to, that would also be helpful to us.
And then the review is an automatic thing from Trustpilot. This is for service only and not a product review request. You will receive another one in a few weeks once you have received your item to give that review, if you wish.
Feel free to reply here if you don't mind sharing information on the above or feel free to email us at help@outdoorfurnitureplus.com.
Have a great weekend.
Holly
The webpage was easy to navigate
The webpage was easy to navigate. Prices were very reasonable. Product appears to be of fine quality..
11. März 2022
Wonderful experience.
10. März 2022
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