Ounass Bewertungen 219

Great experience. Delivery was sooner than expected. Great product. I recommend.

I received my order in less than 2 hours!
What a fast deliver service. Loved it ❤️❤️
Thanks Ounass.

Authentic products, fast delivery, wonderful packaging cheaper than the store & excellent customer support.

Thank you Ounass for saving me.. it was my friend birthday and I forgot to buy her a gift.. Someone at the office mentioned Ounass and I was amazed by the super fast delivery and their gift wrapping.. Thank you Ounass for saving my Day 🖤

Loved the fast delivery and the premium packaging of my order.
The Gift note was just perfect 🎁💯🥰
I can truly call it "Home of Luxury"♥️
Thank you Ounass for making my day

Best service and super fast delivery , just within 2 hours you can receive the order

Excellent Service, fast delivery, amazing collection and prices ❤️❤️❤️

On time with delivery perfect products and support and the packaging is awesome with their luxury touch love it

Ounass is the best ever.I recommend this world to everyone who is passionate about the high luxury fashion.

I am beyond satisfied with the luxurious products and services performed by Ounass.
Never had a very responsive and helpful customer service like theirs. Many channels to reach them and all are equally supportive. As well for the nice idea of sending gift orders through them and the fast 2 hours delivery!
Recommending it for sure🙌♥️

i love ounass , best luxury shopping experience ever 💗💗

Ordered a Saint Laurent bag worth 11,000 aed it came with several defaults. Called Ounass many times, they kept saying we will do something about it but they never did anything to fix the problem. Do not trust Ounass. They sell damaged products. Very low and poor management. They won’t last.

Very disappointed by Ounass. Item purchased than after some time order got cancelled (as per them item got damaged). When asked for proof (pictures of "broken" item they denied...
It was my last purchase from them

I do not advise anybody to buy from them, nothing called refund, they are not telling the customer the truth and when you contact the customer service they intentionally postpone reply to give up
Seriously the worst online experience I ever had in my life
I bought from them a shoes worth AED 3400 and after one day I informed them that glue has gone and I need warranty replace, and unfortunately they keep escaping from me

Worst service.
They informed me a product would arrive in 2 hours, i paid extra for delivery. Instead i wait 6 hours and they deducted all the money for the purchase and didn’t deliver the product. Instead of being updated on what happened, i had to find a way to contact them and finally after talking to several operators, they tell me my order is out of stock. If it is out of stock it should not be on the system, if it is out of stock they should not take the money in the first place. If it is out of stock i should be informed so i have time to buy something else!!!! Instead im going to a birthday empty handed. Disgusting! And on top of that the refund takes 14 days. Woww… never in your life use this service horrible

Its my first time to place an order and It was a bad experience. The item was on sale and it came not in good condition. The leather has a stain and the brand tag is detached like they sold me a second hand bag. The customer service is not helpful. I had to call then WhatsApp them again. I should have ordered from net-a-porter.

They are not reliable. They send used and damaged product and accuse us to damage it.
They refuse to return it
Never going to buy from them.
Not recommended