As a courier at just Air, I signed up for the Onsi program and I was immediately impressed that the employees respond very quickly to inquiries, which means they approach their work professionally, wh... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I have not received my money from this company it has been over 24 hours since requesting something which should have been instant
As an Amazon flex worker in Australia, my Onsi account was accidentally set up in UK. Thus I am unable to access any deals for Australia user. I reached their customer service team to get help and Mat... Mehr ansehen
I was having problem trying to purchase the Coles’ gift voucher. Katrina told me it’s due to my bank system not able to accept confirmation from Onsi’s end. But she follow up with the issue and... Mehr ansehen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Katrina was great and super helpful
Katrina was great and super helpful. She was very polite and happy to help. She managed to solve my problem almost instantly! Thanks Katrina
it best company to deal with
they gave me all i needed to have and know in an accurate manner
The support and prompt response to…
The support and prompt response to queries and issues on the Onsi app is excellent 👌.
Thank you .
Quick reply and very supportive
Quick reply and very supportive
I was dealing with Katrina and she came…
I was dealing with Katrina and she came back to me within a few hours of sending the email and addresed every issue, she seemed very helpful and made me feel like nothing was to much trouble! I haven't made a draw down yet, but feel i'll get the same help i have already received if i get a problem.
Onsi app problem resolved
Katrina was very helpful and kept in constant communication with me. She managed to fix my Onsi app
I as having problem trying to purchase…
I was having problem trying to purchase the Coles’ gift voucher.
Katrina told me it’s due to my bank system not able to accept confirmation from Onsi’s end.
But she follow up with the issue and manage to solve that problem in very good time.
I’m very impressed with her dedication and efficiency in solving problem
Cheers! Keep it up!
Got back to me promptly
Got back to me promptly, really friendly staff, advised me well on any issue I raised. Helped me to reach a satisfactory resolution.
Wonderful customer service
As an Amazon flex worker in Australia, my Onsi account was accidentally set up in UK. Thus I am unable to access any deals for Australia user. I reached their customer service team to get help and Matt as their Member Support Manager put a lot of effort on this with their technical team. I believe I would still unable to use my account without his help. Highly recommend his services, and greatly appreciated.
Very supportive with detailed…
Very supportive with detailed information given about inquiries
Well made website
Well made website
Knowledgeable staff and customer services
Well done
Quick follow up and very helpful
Quick follow up and very helpful. The staff give very detail information to help to solve my problem
Katrina is great
I really liked Katrina's service!
It was a quick and efficient response! I really liked the speed of the response!
Katrina is great, it was really fun to have service from her!
I had an issue with my login to Onsi
I had an issue with my login to Onsi. Katrina who is part of the support team helped me thru the issue showing great customer service
Reluctant at first
When I first downloaded the Onsi app, I ordered a voucher before making a payment, and there was an error with my voucher.
I quickly assumed the app was bogus, and got in touch with the customer service team to vent my frustrations and get some help.
I was swiftly contacted by a team member, named Katrina, who could not have been more helpful!
She explained to me where I had made the mistake, and still refunded me for the voucher, even though the error had actually been made by me.
Since following her advice I have had nothing but positive experiences.
I like that as a customer I can see on the app how much I have saved, it really does add up.
Every store I use, online or in person, has been on the app so I am actually saving on every single purchase I make a month.
I now love this app!
Onsi is a fantastic platform that has…
Onsi is a fantastic platform that has recently been introduced by the UK's biggest dedicated parcel delivery company. The platform has game changing services such as Digital GP, Health and Wellbeing plus Financial Management including On Demand Pay through your employer. The app is super easy to navigate however should you find yourself needing guidance or support the Customer Service is outstanding.
That fuel card is worthless because you…
That fuel card is worthless because you can be the same without having to give your information and be recharged and hanging time. and on which you earn 100, let's hope it's true and it doesn't happen to a friend 😂😂😂
Onsi making a difference
I gained access to Onsi through a partnership with Amazon Flex. I use the platform to get vouchers, which I mainly use for my grocery shopping at retail stores.
One day, I encountered an error while using the app and was unable to make any purchases. I reached out to Onsi support, and they resolved my issue on the first attempt.
Given the cost of living crisis, Onsi is really making a difference.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.






