I was interested in protecting my investments and this registration seemed a good idea. The process was very straightforward and I accomplished it with ease. Hopefully I'll never need it, but you neve... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Do not waste your money on this service; they were unable to locate the title deeds ( so they stated) even though we gave them all the information required. Feels as though this is a scam website
Unternehmen hat geantwortet
As a none legal expert I am doing probate for my late farther, I was advised to get a copy of the title deeds so I called the service. I asked legal type questions which I understand the team could no... Mehr ansehen
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My case has been an absolute nightmare with some unique complications. Anisha has been an absolute gem and gone above and beyond to help me. Whatever Anisha is being paid, she deserves more! H... Mehr ansehen
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Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Our online services provide the general public and property professionals with access to official copies of Land Registry Title Registers and Title Plans.
Kontaktinformationen
Vereinigtes Königreich
- onlinelandregistry.org.uk
3,5
Akzeptabel
6216 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Service
excellent service,information requested was received within a few hours very helpful and polite team
6. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Online Land Registry
Good morning Stewart,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
DO NOT USE
DO NOT USE! They are not the official site - that is HM Land Registry and its website is very different.
Note the gov.uk on the official site - this is how all official sites for UK government services are listed.
UKLandregistryonline is based in Dubai - it will charge you over 3 times more for simply forwarding the document to you.
AVOID!
4. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Online Land Registry
Good morning Mr Counsell,
Thank you for your review.
Upon further investigation, unfortunately we cannot locate an existing order for yourself.
Please provide us with an order number so we can investigate this further.
If you have any concerns, please email our support team at enquiries@onlinelandregistry.org.uk
They will be more than happy to help.
Kind regards,
Sophia
Communications Officer
Property alert
Provided the information required and covered all the necessary security questions in a precise format.
4. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Online Land Registry
Good morning Trevor,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Requesting documents
From my first enquiry, I received a phone call where my request was discussed. From there I was given options on how to proceed. Once I had chosen what I requested, I paid the necessary fee and within a couple of hours I was in possession of my documents.
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Online Land Registry
Good morning Lee,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Easy process in completing the…
Easy process in completing the application form
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Online Land Registry
Good morning Rhod,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Prompt and efficient
My call was answered promptly and the process of adding someone to the deeds was well explained and executed.
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Online Land Registry
Good morning,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Quite a easy process
Quite a easy process, well informed via email through each step
Had one to one chat to extend my search.
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Online Land Registry
Good morning Paul,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
rip off britain!!!
I find it incredible that I paid £45 for a copy of my register of title to my property, which i was ok with. I then got an email from you stating there were further documents connected to the property with regards to covenants/boundaries and if i was planning on selling the property i would need copies of these documents.
i rang your adviser and was made aware that there were further documents and the cost would be £72.00. I felt i had to pay this to ensure i had all the adequate documentation. when the 2nd documents came through it was a one page boundary photograph. I find this totally unacceptable and this should have formed part of the documents i received for £45.00. this is just causing home owner unnecessary costs and then scare mongering people into believing there are scammers about with a 3rd email requesting i sign up to a property alert? to protect me from scammers. I feel like i have already been scammed paying out £117.00 for 2 electronic pieces of paper.
Dear lynn,
We have seen an alarming rise in the number of queries we receive about fraudulent activity relating to properties. Recent news reports, including coverage on Rip Off Britain by the BBC, are highlighting how property fraud is skyrocketing. People are losing their homes without even knowing, leaving them devastated and with little recourse.
The HM Land Registry has launched a Property Alert Service, a proactive solution to protect your property and prevent you from falling victim to these scams. This service is currently the only way to stay on the safe side and ensure your property is safeguarded against fraud.
30. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Online Land Registry
Good morning Lynn,
Thank you for your review.
Upon further investigation, unfortunately we cannot locate an existing order for yourself.
Please provide us with an order number so we can investigate this further.
If you have any concerns, please email our support team at enquiries@onlinelandregistry.org.uk
They will be more than happy to help.
Kind regards,
Sophia
Communications Officer
Easy to us and clear instructions
Easy to us and clear instructions
30. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Online Land Registry
Good morning Stuart,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
simple straightforward land registry
easy to use process straightforward.
29. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Online Land Registry
Good morning Joanne,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Quick and easy to use
29. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Online Land Registry
Good morning Graeme,
Thank you for your wonderful 4 star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
The service was all I could ask for
The service was very quick and efficient. Whilst there was initially a problem it was sorted out in very short order and I couldn't have asked for a better or more prompt response with things sorted out quickly and without fuss
29. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Online Land Registry
Good morning Tony,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
I was very impressed by the speed of…
I was very impressed by the speed of the answer to my request
28. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Online Land Registry
Good afternoon Adrian,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Beware of this company
This company fraudulently make you think you are dealing with The Government Land Registry. Their site looks like the real thing and only if you read the small print do you realise they are not.
They charged £55 for copies of my Land Certificate which would have only cost £14 direct from Land Registry.
More importantly the copies provided were 9 months out of date and useless for my purposes. They do not warrant even one star in my opinion.
Further to the response from OLR can i just add that I am surprised that you cannot trace my order as you have been emailing me regarding this matter. Perhaps not wishing to publicly responding to my comments.
29. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Online Land Registry
Good afternoon Alan,
Thank you for your review.
Upon further investigation, unfortunately we cannot locate an existing order for yourself.
Please provide us with an order number so we can investigate this further.
If you have any concerns, please email our support team at enquiries@onlinelandregistry.org.uk.
They will be more than happy to help.
Kind regards,
Sophia
Communications Officer
Website is misleading and does not show…
Website is misleading and does not show that this is NOT the official UK government land registry site until after an order has been placed. I have immediately contacted them asking for my order to be withdrawn and a refund made and all my details removed from their systems. I checked all the FAQs before ordering so I believe there is deliberate intention to mislead, do not use this company.
Order No. 1381181 and. Refund request which was denied. Charged £36 for something that cost £7 from UK Gov Land Registry website.
25. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Online Land Registry
Good morning Anon,
Thank you for your review.
Upon further investigation, unfortunately we cannot locate an existing order for yourself.
Please provide us with an order number so we can investigate this further.
If you have any concerns, please email our support team at enquiries@onlinelandregistry.org.uk
They will be more than happy to help.
Kind regards,
Sophia
Communications Officer
This company is very misleading you…
This company is very misleading you think you are dealing with uk government land registry this company is an online conveyancing company.
I enquired on website about land i own but not registered paid £540 they sent me paperwork saw a proper solicitor who said they had sent wrong paperwork asked for my money back they hsve refused keep clear at all costs
5. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Online Land Registry
Good morning Simon,
Thank you for your review.
We are very sorry to hear about your experience and the distress this situation has caused. We fully appreciate how important this matter is, particularly given the circumstances you’ve described.
For clarity, OnlineLandRegistry.org.uk is a private, independent administrative service that assists clients in preparing and submitting HM Land Registry documentation. We are not affiliated with the UK Government or HM Land Registry, and this is clearly stated across our website, checkout pages, and Terms of Service prior to any payment being made.
Our Conveyancing Pack (£540) includes professional preparation of the required Land Registry forms, administrative checks, and tailored guidance throughout the application process. This fee is separate from HM Land Registry’s own statutory fees, which apply only to applications submitted directly by the applicant.
In your case, the documents were prepared, verified, and dispatched. As the service had already been completed and the documentation delivered, the order was no longer eligible for a full cancellation. Additionally, your refund request was made outside of the 14-day cooling-off period.
If you would like us to review your case again to see whether a further goodwill resolution may be appropriate, please email Enquiries@onlinelandregistry.org.uk quoting your reference number. Your case will be personally reviewed by a senior member of our team.
Kind regards,
Sophia
Communications Officer
I had all the wrong papers sent to me
I had all the wrong papers sent to me, Freehold instead of Leasehold, when I questioned it they sent out a new set of papers but they were just the same.
When I asked for a no fault refund, they refunded less than half of my original payment.
12. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Online Land Registry
Good morning Sharon,
We regret to hear about your experience.
However, upon investigating the order which matches your name, we can see a refund was issued.
If you believe this to be incorrect, we ask you to reach out to our enquiries department at enquiries@onlinelandregistry.org.uk.
The team will be more than happy to assist you further and address any other concerns you may have.
Best regards,
Sophia
Communications Office
Do not use this rip off company
Despite their response to review the charges this company have not made any attempt to review and still refuse a refund, they have stopped responding to me have so far done nothing. It seems they are charging for a full compliance package which they did not inform me at the of the telephone call, this is not required!!!!!!
Contacted company to change tenancy on our deeds thinking they were a government body as they .org my mistake. They charged me £540 to change the tenancy on the deeds 30 minutes after paying I contacted them to cancel, it was 16.50 they close at 5. At 9.07 the following morning they responded then refused a refund as work had already be started, that comprised of sending a form in the post. I had realised I was not dealing with HM Land Registry who would change the deeds for free. They are refusing to reply to my questions on how they justify £540 and what work had been carried out in 47 minutes that warranted £540.
Stay well clear of this company they are a complete rip off!!!
21. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Online Land Registry
Good Morning Lynn,
Thank you for your review,
We are very sorry to hear about your experience and the distress this situation has caused. We fully appreciate how important this matter is, especially given the circumstances you’ve described.
To clarify, OnlineLandRegistry.org.uk is a private, independent administrative service that assists clients in preparing and submitting HM Land Registry documentation. We are not affiliated with the UK Government or HM Land Registry, and this is clearly stated across our website, checkout pages, and Terms of Service before any payment is made.
Our Conveyancing Pack (£540) includes professional preparation of the required Land Registry forms, administrative checks, and tailored guidance through the application process. This fee is separate from HM Land Registry’s own statutory fees, which apply only to direct applications handled personally by the applicant.
In your case, the documents were prepared, verified, and dispatched. As the service had already been completed and the documents delivered, the order no longer qualified for a full cancellation.
If you would like us to review your case again and see whether a further goodwill resolution can be offered, please email Enquiries@onlinelandregistry.org.uk quoting your reference number. We will ensure it is personally reviewed by a senior member of our team.
Kind regards,
Sophia
Communications Officer
Scam company
Scam company. These documents are available for no cost from the .gov.uk site. This is not the official land registry. After paying £37 online they phoned me to ask for £500 to remove a name from the deeds. This is a free service from the government site. Do not use.
18. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Online Land Registry
Good morning Helen,
Thank you for your review.
Upon further investigation, unfortunately we cannot locate an existing order for yourself.
Please provide us with an order number so we can investigate this further.
If you have any concerns, please email our support team at enquiries@onlinelandregistry.org.uk.
They will be more than happy to help.
Kind regards,
Sophia
Communications Officer
Room for improvement
Early contact and service was very good but then a failure to return promised calls really let the organisation down. The service is expensive and I got the feeling that once I had paid they lost interest in my application. The solicitor they use is very poor at communicating and slow at producing required documentation.
5. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Online Land Registry
Good afternoon Steve,
Thank you for taking the time to leave a review.
We are very sorry to hear about your experience and the distress this situation has caused. We fully appreciate how important this matter is, particularly given the circumstances you have described.
We apologise for the delay in providing the required documents. Unfortunately, our solicitor was on annual leave during this period, which contributed to the delay.
However, we can confirm that following a review of your order, your ID documents have now been dispatched.
Thank you for your patience and understanding.
Should you believe any of the above information to be incorrect, or if you would like us to look into this matter further, please do not hesitate to contact us at enquiries@onlinelandregistry.org.uk.
Kind regards,
Sophia
Communications Officer
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