From ordering to the delivery I cannot fault this company. Communication and the quality of the divans have been excellent. We only come across this company after been let down by one of the national... Mehr ansehen
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Das sagen Bewerter
We ordered a mattress on 11 September. We couldn't accept delivery on a date offered as we we were away for a few days. We were then informed that we would be contacted to arrange new delivery date.... Mehr ansehen
Informed delivery on way 25 minutes before. The delivery guys were polite, carried headboard up the stairs for me and even took their shoes off. Great service
Ordered the extra large headboard in putty linen. The headboard is very well made and solid, much better than our old floor standing one which was more expensive from a well known bed store. The... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
When you come to Online Bed Store, you’re choosing: • 40+ years of manufacturing expertise • Factory-direct pricing with no middleman mark-ups • Premium materials and long-lasting craftsmanship • Free UK-wide 2-man room-of-choice delivery • A knowledgeable team that understands beds inside and out We are proud to bring generations of experience directly to our customers. No gimmicks. No inflated pricing. Just expertly made beds, honest value, and service you can rely on. That’s the difference. At Online Bed Store, sleep isn’t just a product — it’s a craft that has been perfected over generations. Bed and mattress manufacturing has been in our family for over 40 years. During that time, we have mastered our expertise by supplying many of today’s biggest and most recognised brands. Behind the scenes, we’ve helped shape the quality, comfort and durability standards that customers across the UK have come to expect. After decades of manufacturing for household names, we made a simple but powerful decision: to bring our knowledge, craftsmanship and factory-direct pricing straight to the public. By cutting out the middleman, expensive showrooms and unnecessary mark-ups, we are able to offer premium quality beds and mattresses at genuinely competitive prices — without compromising on materials or comfort. What makes us unique is that we are not just retailers — we are manufacturers. Every bed and mattress reflects decades of hands-on experience, careful material selection and attention to detail. From sturdy handcrafted frames to supportive pocket-sprung and memory foam mattresses, our products are designed with durability, comfort and long-term performance in mind. We understand what goes into a truly great night’s sleep because we’ve been building the foundations of it for over four decades. We also believe that exceptional products should be matched with exceptional service. That’s why we operate with transparency, honesty and a customer-first approach. Our team is knowledgeable, approachable and always ready to help customers choose the right product for their needs. We don’t rely on gimmicks — we rely on quality and trust. To make the experience even better, we have our own dedicated delivery partner, offering free 2-man room-of-choice delivery anywhere in the UK. This means your bed is delivered safely, professionally and placed exactly where you want it — without hidden costs. We understand that buying a bed is an important investment, and we aim to make the entire process smooth from order to delivery. At Online Bed Store, our mission is simple: combine decades of manufacturing expertise with fair pricing and outstanding service. We are proud of our heritage, confident in our craftsmanship, and committed to giving our customers the comfort and value they deserve. When you buy from us, you’re not just buying a bed — you’re buying 40 years of experience, delivered directly to your door.
Kontaktinformationen
Wide Lane, LS27 9FL, Leeds, Vereinigtes Königreich
- 01133401480
- support@onlinebedstore.co.uk
- onlinebedstore.co.uk
4,5
Hervorragend
176 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 72 % seiner negativen Bewertungen beantwortet
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Antwort von OnlineBedStore.co.uk - Factory Bed Shop
Hi Barbara,
Thank you so much for your lovely review.
We’re really pleased to hear that your bed was delivered as stated and that the mattress was exactly as advertised. That’s exactly the experience we aim to provide.
We truly appreciate your support and thank you for choosing Online Bed Store.
Kind regards,
Online Bed Store
Customer Support Team
“Brilliant service
“Brilliant service! The team went above and beyond and kept me updated throughout. The bed is amazing and the whole experience was stress-free. Definitely recommending them to family and friends.
18. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von OnlineBedStore.co.uk - Factory Bed Shop
Hi Naina,
Thank you so much for your wonderful review.
We’re absolutely delighted to hear that you had a stress-free experience and felt well updated throughout. It’s fantastic to know you’re pleased with your bed and that our team went above and beyond for you.
Your recommendation truly means a lot to us — thank you for your support.
Kind regards,
Online Bed Store
Customer Support Team
Amazing customer service from start to…
Amazing customer service from start to finish. Very impressed with my order, 10/10 quality. thank you for the 5* service
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von OnlineBedStore.co.uk - Factory Bed Shop
We are truly humbled with your feedback, thank you for trusting us!
Really happy with the process , not the product .
Really happy with the ordering , communication and the delivery was great . Drivers kept in touch , delivered when said and they were very helpful and friendly . Couldn’t have done better . My only complaint would be with the headboard itself , The quality of the fabric covering it looked very cheap making me feel disappointed with the product . I would not order again due to this issue.
15. Februar 2026
Antwort von OnlineBedStore.co.uk - Factory Bed Shop
Thank you for your lovely and honest feedback Belinda.
Excellent service and superb delivery…
Excellent service and superb delivery thanks guys resting mattress tonight it feels comfy xx
16. Februar 2026
Antwort von OnlineBedStore.co.uk - Factory Bed Shop
Thank you, Rose!
Antwort von OnlineBedStore.co.uk - Factory Bed Shop
Hope you enjoy it as much as we’ve enjoyed dealing with you! Thank you.
Antwort von OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your lovely review! 🌟😊
We’re delighted to hear you received excellent service from top to bottom — that’s exactly what we aim for every time 🙌💙
We truly appreciate your support!
Excellent products! exceptional customer service!
A large variety of premium quality products suitable for both adults and children. Excellent customer service and communication. We have made multiple purchases from this company and they have always exceeded our expectations. Recommend 100%
15. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your amazing review! 🌟😊
We’re absolutely delighted to hear you’ve been happy with both our products and customer service across multiple purchases 🛏️✨ It means so much to us that we’ve consistently exceeded your expectations.
We’re proud to offer a wide range suitable for both adults and children, so it’s wonderful to hear that’s been helpful for you 👨👩👧👦💙
Thank you for the 100% recommendation — your continued support truly means the world to us! 🙌
Really happy with my experience…
Really happy with my experience ordering from Online Bed Store. The mattress arrived on time, was well packaged, and exactly as described on the website. It’s comfortable, supportive, and feels like great quality for the price.
What stood out most was how straightforward everything was — easy ordering process, clear communication, and no hassle. It’s always a bit of a gamble buying a mattress online, but this turned out to be a great choice.
Would definitely recommend to anyone looking for a good bed without paying silly prices. I’ll be coming back in the future 👍
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your fantastic review! 🌟😊
We’re delighted to hear you’re really happy with your experience and that your mattress arrived on time, well packaged, and exactly as described 🛏️📦✨
It’s great to know you found it comfortable and supportive — and that you feel it’s great quality for the price. That’s exactly what we aim to deliver: top quality without the “silly prices” 🙌💙
We’re especially pleased that the ordering process felt straightforward and hassle-free. Buying a mattress online can feel like a gamble, so it means a lot to hear it turned out to be a great choice for you 👍
We look forward to helping you again in the future — thank you for the recommendation!
Amazing service from start to finish
Amazing service from start to finish, nothing is too much trouble for this company they put customer service at the top of their priorities only matched by the quality of their products. 5*’s
5. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your incredible 5⭐ review! 🌟😊
We’re absolutely delighted to hear you had amazing service from start to finish — putting customer service at the top of our priorities is exactly what we strive for every day 🙌💙
It’s fantastic to know you feel the quality of our products matches that service 🛏️✨
Thank you again for your support and kind words — it truly means a lot to us!
Brilliant company
Brilliant company, quality beds at good prices. Highly recommend
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your brilliant review! 🌟😊
We’re so pleased to hear you’re happy with the quality and value of our beds 🛏️✨ We always aim to offer great products at good prices.
We truly appreciate your recommendation — it means a lot to us 💙
Team OBS
The bed I ordered was excellent…
The bed I ordered was excellent craftsman ship. Delivered on time, the delivery driver was very respectful, removed his shoes upon request. Highly recommended this bed store.
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your wonderful review! 🌟😊
We’re delighted to hear you’re happy with the craftsmanship of your bed — we take real pride in the quality of our work 🛏️✨
It’s also great to know the delivery went smoothly and that the driver was respectful and accommodating 👏🚚
Thank you for the recommendation — it truly means a lot to us 💙
Team OBS
Brilliant
I ordered two mattresses both are amazing. Would recommend to all and customer service was fantastic.
28. November 2025
Bewertung ohne vorherige Einladung
Antwort von OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your brilliant review! 🌟😊
We’re thrilled to hear you’re loving both mattresses 🛏️✨ That’s exactly what we like to hear!
It’s also fantastic to know you were happy with our customer service — we’ll be sure to pass that on to the team 🙌💙
Thank you for the recommendation, it really means a lot to us!
Amazing
I was recommended this company by a friend and wow, they really exceeded all expectations. I had a particular design in mind and was given assurance that everything would be done according to my liking and that's exactly what they did. I had a specific request for the type of mattress that I wanted too which was also met. The two man delivery was fantastic and quick they set it all up for me. I would definitely recommend this company to all my family and friends
6. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your amazing review! 🌟😊
We’re absolutely delighted to hear we exceeded your expectations — especially after being recommended by a friend 🙌💙 That means so much to us!
It’s great to know your design was made exactly how you wanted it and that your specific mattress request was met too 🛏️✨ We always aim to tailor everything to our customers’ preferences.
We’re also pleased the two-man delivery team took great care of you and got everything set up quickly 🚚👏
Thank you for recommending us to your family and friends — we truly appreciate your support! 💙
Team OBS
Brilliant service and product!
Very pleased with the bed I purchased and the customer service. The bed is comfortable and looks great, you can tell it is well made. Placing the order was easy and I was kept informed throughout, will the bed being delivered by a lovely delivery man at the time specified. I definately recommend this company to anyone in the market for a high quality bed.
4. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your fantastic review! 🌟😊
We’re delighted to hear you’re so pleased with your bed and the service you received 🛏️✨ It’s great to know you found the ordering process easy and that you were kept informed every step of the way.
We’ll also be sure to pass your kind words on to the delivery driver — they’ll really appreciate that! 🚚👏
Thank you for the recommendation, it truly means a lot to us 💙
Team OBS
The quality of the 2 double size beds i…
The quality of the 2 double size beds i ordered were spectacular and as I suffer from bad back this bed was perfect.
8. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your wonderful review! 🌟😊
We’re absolutely delighted to hear you’re happy with the quality of both double beds 🛏️✨
It means even more to know that the bed has been perfect for your back — comfort and support are so important, and we’re so pleased it’s made a difference for you 🙌💙
Thank you for choosing OBS!
Fantastic experience with this company!
Fantastic experience with this company, would definately use again! Highly recommend to anyone looking for a bed. Seamless process from ordering online to delivery at the specified time that was agreed. The bed itself is well made and comfortable so I am very pleased, thank you!
4. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your amazing review! 🌟😊
We’re thrilled to hear you had a fantastic experience with us and that everything was seamless from ordering online to delivery at the agreed time 🚚✨
It’s wonderful to know you’re pleased with the quality and comfort of your bed — that’s exactly what we aim for! 🛏️💙
We truly appreciate your recommendation and would love to help you again in the future 🙌
They were very professional and the bed…
They were very professional and the bed is good quality, and well manufactured the whole service from start to end was professional and friendly. no question was too small or too annoying for them to answer. I would definitely recommend this company again and I've already mentioned it to my friends and family.
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your fantastic review! 🌟😊
We’re delighted to hear you found our team professional and friendly from start to finish — and that no question was too small to answer 🙌 That’s exactly the experience we aim to provide!
It’s great to know you’re happy with the quality and manufacture of your bed as well 🛏️✨
We truly appreciate you recommending us to your friends and family — that means so much to us 💙
Thank you for choosing OBS!
My experience has been amazing
My experience has been amazing. The quality of the products exceeded my expectations, and the service was excellent. Very professional and reliable from start to finish. Highly recommended!”
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your amazing review! 🌟😊
We’re absolutely delighted to hear that the quality exceeded your expectations and that you found our service professional and reliable from start to finish 🛏️✨
Your recommendation truly means the world to us 💙
Thank you for choosing OBS! 🙌
10/10
10/10. Love OBS, happy with my design, quality, price and the 2 man delivery helped. Cut the middleman prices and try these guys!
10. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for the 10/10 review! 🌟🙌
We’re thrilled to hear you love OBS and that you’re happy with the design, quality and price 🛏️✨ That’s exactly what we aim for!
Great to know the 2-man delivery team looked after you as well 🚚👏
We really appreciate you recommending us — it means a lot 💙
Team OBS
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