Had a great experience with Onlia she was very sweet and also very patient and helpful I recommend using her u’ll thank you once again Onlia.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great insurance platform. Although there were many reviews here outlining the flaws of this company a few months ago, recently it has significantly better. After south Hampton took over there were som... Mehr ansehen
Unternehmen hat geantwortet
Friendly, positive individuals who both spoke clearly. No trouble hearing each of them. Understood everything that I had asked to change with my auto and home insurance policies. Recommend what I sh... Mehr ansehen
Unternehmen hat geantwortet
Onlia is an awful business. You will never get a live agent and the ones who do, work from home and are unprofessional. They keep withdrawling from my account even though I’ve cancelled since last N... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Onlia, we make home, auto, and lifestyle & leisure insurance a breeze. Our secret sauce? We’re the only brokerage that gives customers access to multiple insurance companies and competitive pricing, with the freedom to buy online or through a broker. We keep things simple, clear, and stress-free—because insurance doesn’t have to be a headache. Bottom line: we’re here to offer straightforward, flexible options with a friendly touch—and maybe a little swagger. As a RIBO licensed insurance broker serving customers in Ontario, Alberta, and BC, we’re able to find you the best quote for your needs at the best possible price from our group of nationally trusted carriers — 24/7 online, or over the phone with a broker. We’re backed by a strong and reputable Canadian financial holdings company, Southampton Financial Inc. Southampton’s principles are recognized for creating robust and successful insurance distributors in the Canadian marketplace.
Kontaktinformationen
Toronto, Kanada
- +1 844-472-7905
- support@onlia.ca
- onlia.ca
3,7
Akzeptabel
3544 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 57 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
EXCEPTIONAL EXPERIENCE
Onlia representative was great to deal with. My question were answered and the response to getting insurance on place for my vehicle was phenomenal with a quick turnaround. Definitely recommend Onlia to others.
11. Juni 2026
Antwort von Onlia
Thanks so much for your feedback, Carlos! We love to hear that you're happy with the speed and effectiveness of our service. We're here to help anytime you need additional support. Thank you again for choosing Onlia!
Onlia review
Alex Kwiatkowski was very helpful and kind throughout the process of changing insurance companies with me. He explained everything in detail, helped me get the best possible coverage and deal that I could get.
10. Juni 2026
Antwort von Onlia
Thank you for your generous recommendation, Ethan! We're thrilled you chose Onlia and that Alex helped ensure you got the best possible insurance coverage! We're always happy to help out anytime you have questions about your policy.
Great service thanks to riya doe the…
Great service thanks to riya doe the great service and info provided
12. Juni 2026
Antwort von Onlia
Thanks so much for your review, Fernando! We truly appreciate you choosing Onlia and recommending Riya!
Antwort von Onlia
Thanks for choosing Onlia and sharing your feedback, Rupinder! We're so glad that you're happy with our rates and service.
Better discount rates for drivers with…
Better discount rates for drivers with clean driver abstracts.
Transparency regarding paying 2 months advanced auto insurance payments.
A better more competitive cancellation policy.
5. Juni 2026
Antwort von Onlia
Thank you for choosing Onlia and sharing your experience, Terry! Our team values providing our customers with the best service. It means a lot that you had an excellent experience and we're happy to help anytime you need insurance advice or support.
**** STAY AWAY YOU BEEN WARNED ****
**** STAY AWAY YOU BEEN WARNED ****
This company is literally FOUL. They might offer you cheaper insurance but theres a reason, you get what you pay. I been with them for ONLY a year and few months and literally every 3months or so i get letter in the mail advising my policy is changing. They changed my monthly price every few months how does that even make sense???? So you try to call them and you literally can NEVER get through to speak to anyone for billing but if your a new client they pick up faster what a joke. Theres been a few times where they hung up on me for asking about my billing. Last week i called and spoke to Trisha i believe and she kept telling me " i dont know what to tell you" when i asked about why my bill changed for the 5th time in less then a year and because i told her " you are the billing department, if anyone can give me answers it would be you" and she told me she was hanging up knowing they closed at 5pm and i wouldnt be able to call back. Such a sad and embarrassing company i suggest you go to PC insurance they are just as cheap with amazing customer service. Onlia is NOT worth it believe me. They removed their bad google reviews but thankfully you cant remove trustpilot. 3.4 stars for a reason.
25. Mai 2026
Bewertung ohne vorherige Einladung
The most scamming insurance I ever had
The most scamming insurance I ever had. They ignored me for 3 months, and now demanding 200$ via collections for services they never provided. Terrible place
19. Mai 2026
Bewertung ohne vorherige Einladung
Great price and even better customer service!
Best price in comparison to any other company I inquired about, the broker I spoke with was Faryal and she was excellent to deal with. She explained all the rates and made sure the policy fit my needs perfectly. I will definitely recommend Onlia to others who are experiencing unfair rates and complicated insurance policies.
7. Mai 2026
Antwort von Onlia
Thanks so much, Keelan! We're thrilled that Faryal was excellent at finding you the best insurance solution, and we truly appreciate your recommendation. Thank you for your wonderful support!
Insurance policy was canceled after…
Insurance policy was canceled after months of email a whole year later I received a email from credit agents stating I owe them 1600$! What a joke of a company
12. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Onlia
We're sorry to hear that you've had a negative experience with your policy cancellation, D D. We'd like to review your case. Please contact our support team and share your policy details, so we can investigate. You can reach us by phone (1-844-472-7905) or email (support@onlia.ca). We appreciate you sharing your feedback.
Sending spam
They collected my email address illegally somewhere and sent me spam. It’s disgusting.
12. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Onlia
Hi Kevin,
Thank you for bringing this issue to our attention. We're sorry to hear that you were sent emails from us without agreeing to receive them. We don't illegally collect email addresses, so we'd like to review your case and remove your email address from our contact list.
Please contact our support team by phone (1-844-472-7905), email (support@onlia.ca), or through live chat at onlia.ca, and we'll ensure your email address is removed from our systems.
Antwort von Onlia
Thank you for choosing Onlia and sharing your feedback! We're always delighted to provide you with fast and efficient service.
Antwort von Onlia
Thank you so much for choosing Onlia, Laura! It's always a pleasure to provide efficient service so customers like you have the best and most convenient insurance options. We truly appreciate your business!
Antwort von Onlia
Thanks so much for choosing Onlia! We're always happy to welcome customers with our best customer service, and love to hear your feedback! Please feel free to share anything we can do to help ensure you have the best insurance coverage for your needs.
Antwort von Onlia
Thanks so much, William! It's wonderful to hear that you're pleased with our services. We truly appreciate you choosing Onlia and sharing this excellent feedback! Please don't hesitate to reach out any time you need help with your coverage.
Got a better rate
1. April 2026
Antwort von Onlia
Thank you so much for your feedback and for choosing Onlia, Diana! We love helping customers like you secure better rates. You're always welcome to share additional feedback or reach out any time you need help with your coverage, so we can ensure you receive the best support.
Highly recommend Onlia
We've been with Onlia for our car insurance for many years now and just moved over our home insurance. I spoke with Gail who was a pleasure to work with, she was very helpful and efficient. I would highly recommend Onlia to anyone.
1. April 2026
Antwort von Onlia
Thank you so much for your recommendation and for sharing your insurance experience with Onlia, Kelly! We very much appreciate your loyalty, and are thrilled to take care of your home insurance as we keep earning your trust with our best coverage and service from our wonderful team members like Gail.
Riya was very very impressive
Riya was very very impressive. She made sure she dealt with my case on a timely manner. Customer service was amazing.
1. April 2026
Antwort von Onlia
Thanks so much for this amazing review, Ryan! We very much appreciate your choosing Onlia and generously sharing your experience working with Riya. Please reach out to us whenever you need help with your insurance needs, so we can continue to earn your business with our best coverage and service.
Antwort von Onlia
Thanks for sharing your feedback, RD! We're so glad that everything turned out great despite the bumps you experienced. We love hearing from you, and we're always looking for ways to improve our user experience so customers like you can easily access the best insurance solutions for your needs. Thank you for choosing Onlia!
Excellent service
Excellent service. Staff were knowledgeable and provided me the coverage I needed.
3. März 2026
Antwort von Onlia
Thank you for choosing Onlia and sharing your feedback with us, Debra! Providing excellent service backed by our team's expert insurance knowledge is always our priority. We're so glad you're happy with your coverage and look forward to helping you maintain the best insurance solutions for your needs.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.