Grrrr. I spent ages trying to get the required 2000 points only to have the reward Claim rejected Evidently they are scum Avoid until they get things in order' 1 verify user's id first 2 verify... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I recently hit a technical glitch (entirely down to me) and ended up locking myself out of the site . One email, problem solved and access enabled . As always, the customer service team rocks !
Unternehmen hat geantwortet
Even for my age there are plenty of surveys so the £20 pay out doesn't take too long to reach. I enjoy answering most of them as they are usually well compiled & have had no problem with Onepoll.
Unternehmen hat geantwortet
I have nothing negative to write as my experience has been so good. The surveys I receive are easy and quick and as long as I pick them up in a timely manner I get enough to add to my balance. Also... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
OnePoll is an international market research agency. We do the research that powers news headlines for media outlets, helps global brands create impact and gives a wide range of organisations the intelligence they need to develop and grow. What we do matters and our panel community is at the heart of it all! Being a panel member is simple, complete a survey, earn points and use your views to inspire change. Joining couldn't be easier, just sign-up at https://onepoll.com using our quick and simple process and you could start earning today. To make things even easier, why not download the OnePoll app from the Apple Appstore or Google Play.
Kontaktinformationen
Vereinigtes Königreich
- members@onepoll.com
- onepoll.com
4,4
Hervorragend
1090 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
A survey company that actually listens!
28. April 2026
Bewertung ohne vorherige Einladung
Antwort von OnePoll
Thank you for your review. All our customer service people are real and based in the UK and we care about what our members say and try to respond where possible as quickly as we can
I recently hit a technical glitch…
I recently hit a technical glitch (entirely down to me) and ended up locking myself out of the site . One email, problem solved and access enabled .
As always, the customer service team rocks !
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von OnePoll
Thank you for your reply. Top quality Customer Service is very important to us and its great we could provide that here
Best survey company
Even for my age there are plenty of surveys so the £20 pay out doesn't take too long to reach. I enjoy answering most of them as they are usually well compiled & have had no problem with Onepoll.
28. April 2026
Bewertung ohne vorherige Einladung
Antwort von OnePoll
Thank you for your review. Thank you for your help with our research
Great appreally fun to earn money on…
Great appreally fun to earn money on this app too well recommend ❤️❤️
26. April 2026
Bewertung ohne vorherige Einladung
Antwort von OnePoll
Thank you for your review. Thank you for your help with our research
Ripoff?
Grrrr.
I spent ages trying to get the required 2000 points only to have the reward Claim rejected
Evidently they are scum
Avoid until they get things in order'
1 verify user's id first
2 verify user's bank details
3. Then let them start doing surveys so they don't receive emails bluntly stating*reward rejected*
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von OnePoll
Thank you for your review. Your account was put on hold because we found inconsistencies in the information provided. You have been offered the opportunity to provide ID to verify your information but as is your right you have chosen not to do so. As such the account will remain on hold. Not a rip off just quality control to protect the quality of our data
Yet another corrupt lying company
Yet another corrupt lying company. Havent done a survey in a long time due to how rigged, bad and 98% never pay when you get right to the end. Basically making you work for free. Which is a crime. So tryed one on qmee. By the way avoid them like the plague too. Used to be good now just theives. Finish the survey and redirects me to set up an account with these asking for personal details and set up an account complete it 100% and took my time answered honestly and what a surprise an error after completion so they dont have to pay. Then check their site out and its 100% a scam, You didnt want to pay me for that one on qmee as you rigged it to not pay out and then try to force me to join your garbage site. YOUR AS DISHONEST AS THEY COME. I HOPE YOU GET SHUT DOWN! AVOID!!!
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von OnePoll
Thank you for your review although I think it is worth pointing out we are OnePoll and not Qmee. I am not sure why you are abusing OnePoll, when your issue seems to be with Qmee. We are genuine and not a scam so please contact qmee direct.
No negatives from me
I have nothing negative to write as my experience has been so good.
The surveys I receive are easy and quick and as long as I pick them up in a timely manner I get enough to add to my balance. Also I had a lovely surprise of some bonus points, thank you.
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von OnePoll
Thank you for your review. Thanks for your positive comments.
A good site
A good site. I like OnePoll. You get a good variety of topics for the surveys. Different lengths of survey. Payments are made quickly. The odd query I have had is dealt with quickly and efficiently by Rachel. All good!
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von OnePoll
Thank you for your review. It is very gratifying that our members are happy with what we do. We will always keep trying to improve however
Great survey site
Great survey site, survey questions are on a wide variety of topics, and are short and interesting to complete. Rachel from customer services is always helpful and very quick to respond to any queries.
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von OnePoll
Thank you for your review. Thank you for your help with our research
Great site for earning a bit of extra…
Great site for earning a bit of extra money, Rachel Knight super helpful and responded quickly to any queries I had.
Would recommend
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von OnePoll
Thank you for your review. Thanks for all your help with our research
Great site and customer service
I love this site. Quick and easy surveys which mount up very quickly and any issues are dealt with quickly by customer services. Would definitely recommend.
19. April 2026
Bewertung ohne vorherige Einladung
Antwort von OnePoll
Thank you for your review. Thank you for your recommendation, we appreciate it
Avoid at all costs!!!
Avoid this company at all costs. They are unhelpful and refuse to take responsibility for ensuring members are actually paid.
I earned £20, but the payment was sent to an incorrect email address (missing three digits from my ID). Because OnePoll's policy forces you to wait 30 days before you can even ask about a missing payment, I was kept in the dark and had no way of knowing a mistake had occurred until it was too late. The do not send proper confirmation of when money is sent where a person could check this or not.
I had to fight just to get a Transaction ID. Once I had it, I contacted PayPal directly. I did this, last night the first guy said it didn't, today PayPal has officially confirmed that no money reached my account. They also confirmed that because the email OnePoll used is not mine, I have no legal standing to track it—only the sender (OnePoll) can do that.
Rachel from customer service told me to contact paypal and was not helpful and kept blaming me, she knew and knows full well this would happen.
Despite this, OnePoll is refusing to re-issue my money, claiming it’s 'not their problem.' They are blaming a user for a typo that their own system failed to verify against my registered profile. They have my work, and they are now either pocketing the returned funds or not taking responsibility for sending it to the wrong person, this is poor security protocol and possibly breaching numerous laws. Their attitude is disgusting. I am reporting this as a data breach to the ICO and a breach of conduct to the MRS.
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von OnePoll
Thank you for your review. This does sound like an unfortunate situation which is still being investigated by our member services team. You claimed on 16th March and we paid the account shown on the reclaim on the 19th 3 days later. The problem appears to be that an "incorrect" Paypal account was entered in the account to be redeemed to box. The system automatically pays the PayPal address shown on the redemption form. Apparently the redemption address shown is not one you use. When situations like this occur we have to wait 30 days for Paypal to reject the claim and it returns to us. This has not happened and the Transaction ID seems to confirm it was paid. The receipt was sent automatically to the email address linked to the account. The system allows a member to nominate a different PayPal account to receive the redemption. This whole issue is still under investigation and we hope to resolve it shortly.
I have been a member for many years
I have been a member for many years, and find it one of the best survey sites. Enquires are always dealt with quickly.
7. April 2026
Bewertung ohne vorherige Einladung
Antwort von OnePoll
Thank you for your review. Thank you for your help with our research
Great site
Great site. Brilliant customer service when you need them. Would highly recommend.
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von OnePoll
Thank you for your review. Great customer service is very important to us as we know how valuable our members time is
This survey site Onepoll is a lucrative…
This survey site Onepoll is a lucrative and encouraging platform which pays you for every contribution you made to them....
Keep doing well Onepoll management....
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von OnePoll
Thank you for your review. We value the contribution from all our members
Antwort von OnePoll
Thank you for your review. Thank you for your help with our research
Don't waste your time on this site…
Don't waste your time on this site ..This is a scam Website when I reached the threshold for a reward they rejected my request and blocked my account. Avoid this website at all costs. I spent ages on their surveys for nothing
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von OnePoll
Thank you for your review. Given that we pay out around £30K in member incentives every month we are clearly NOT a scam. If you have been blocked then there is a reason. We only reject accounts that we believe may be fraudulent. Contact members@onepoll.com and they will be able to tell you why and assist if possible.
Fantastic customer service
As ever, customer service from Rachel is fantastic. Very prompt response. Dealt with my issue satisfactorily.
I enjoy the surveys from this site immensely.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von OnePoll
Thank you for your review. Fantastic to hear we have provided the level of customer service we strive for and that our members deserve
I had an issue with claiming my reward…
I had an issue with claiming my reward (totally my own fault).
This was resolved immediately following an email.
Excellent service and response time.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von OnePoll
Thank you for your review. If problems do happen we always do our utmost to assist and sort them as quickly as possible
Positive experience
Quick turnaround time and resolution, clarity in instruction, helpful information - overall great customer support!
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von OnePoll
Thank you for your review. Great that we could help so promptly and effectively
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.