One Empire Bewertungen 

449
•
TrustScore 4.5 von 5

4,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I ordered the stunning Lissa set in Medium for a boudoir shoot and was a little nervous about the fit and postage arriving in less than 4 days. Although the team were so sweet and helpful. I received... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

I absolutely loved the customer service aswell as the lingerie itself. They have such beautiful and unique pieces that I couldn’t find anywhere else & much cheaper than most places too. The quality wa... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Absolutely love the piece I received from One Empire. It fits me perfectly and is so flattering. The material is good quality and the design is beautiful. The package was delivered really quick within... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Excellent customer service! My order arrived so quickly (this is already my third with One Empire!) and the pieces fit beautifully. I wasn’t sure how to style the extra straps that came with a bra tha... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Dessousgeschäft
  2. Damenmodengeschäft
  3. Unterwäschegeschäft

Vom Unternehmen geschrieben

We craft feminine lingerie accessories that awaken the Siren within — alluring pieces designed to unlock your divine feminine potential. Each set is a whisper of seduction, inviting you to surrender to your deepest desires and slip into a cinematic dreamscape of romantic possibility. Our designs don’t just adorn the body — they beckon, they promise. With every curve embraced and clasp fastened, we harness the power of sensuality, offering women the chance to own their allure and sell the feminine mystique with effortless grace.


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

449 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 41 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,3

Alle Bewertungen

(449)

63 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 3 von 5 Sternen

I like the designs

I like the designs, they are sexy and alluring. The fit however runs small and the quality is made for smaller chested women. Being a larger chest size, the straps are too thin and there is not enough support for my ladies. I've returned and changed things for pjs and other things - so not fussed, just not for me.

30. Oktober 2024
Bewertet mit 1 von 5 Sternen

Terrible customer service

I placed an order for a babydoll and pjs in my usual size however when I recieved them, they did not fit. Sizing is so inaccurate, the cups on the babydoll were literally tiny and cover nothing, and the pj shorts were tiny. I processed my exchange online on the 1st of October and shipped it back to them a day later but I am still waiting for my exchange let alone any sort of communication of when it will arrive despite the amount of emails I have sent asking. Honestly at this point I just want my money back, definitely won’t purchase from them again, prefer to continue buying my lingerie through Lounge.

1. Oktober 2024
Bewertung ohne vorherige Einladung
One Empire-Logo

Antwort von One Empire

Hi Alessia,

Thank you for your review and I am really sorry to hear you have had a bad experience with us. To date 21/10/24 we still have not received your return. Please send your tracking number through email and we can follow this up with the courier.

My apologies for the inconvenience ♥

Bewertet mit 1 von 5 Sternen

Scammer. Don't waste your money.

Send you cheap quality lingerie nothing like the photo so I contacted them to return it, after they have it back they say it doesn't fit in with their "returns policy" as this one wasn't damaged like the others that arrived and will now refuse to give my money back when they have the product. My emails have been ignored for weeks on end. You would get better quality on Shein. Scam.

13. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Better than expected

For the price I wasn't expecting great quality or fit, especially because i couldnt choose a cup size and i tend to need larger bottoms and a smaller top, but omg the set was so soft and comfortable for lace and fit my shape really well. It also came with suspenders, stockings and a cute bag to keep it all stored together - which I wasn't expecting. Add in the great communication and fast delivery (and price). I'll definitely be back for more!

26. September 2024
One Empire-Logo

Antwort von One Empire

Thank you so much for your lovely review! We're thrilled to hear the set exceeded your expectations in quality and fit. We're glad you enjoyed the extras too! Looking forward to having you shop with us again! ♥ ♥

Bewertet mit 2 von 5 Sternen

low customer service quality

beside the average quality, the customer services was a 2. I bought the lingerie set for the rave, but the package was missing a item. They send the missed item for me after the rave day so there's no point of me need that anymore. You should work on this

26. September 2024
One Empire-Logo

Antwort von One Empire

Hi Linh,

Thank you for your feedback, and we’re so sorry about the missing item in your order. We understand how disappointing it was not to have the complete set in time for your event.

We’re reviewing our processes to prevent this from happening again.

We appreciate your understanding and hope to serve you better in the future.

Best regards,
Bridgette x

Bewertet mit 3 von 5 Sternen

Slow shipment :(

I am so excited to received all the lingerie i bought but even after weeks of purchasing whenever i look up on the tracking, they havent even got updated yet. so im very disappointed.

27. September 2024
One Empire-Logo

Antwort von One Empire

Hi there,

Thank you so much for your order and for sharing your excitement! We're sorry to hear that you're feeling disappointed about the tracking updates, Australia Post has unfortunately had issues with international tracking numbers. We completely understand how frustrating it can be waiting for something you're really looking forward to.

Since your order is being shipped internationally, it can take up to 15 business days to arrive. Based on this, your package is expected to arrive around the 21st of October. Sometimes, tracking information doesn’t get updated in real-time, especially when it’s in transit between countries, but rest assured, your order is on its way.

If you have any other questions or concerns, please feel free to reach out to us. We appreciate your patience and understanding ♥

Bewertet mit 5 von 5 Sternen

Amazing customer service

Amazing customer service. I ordered the incorrect size and was worried about doing an exchange in time for a photoshoot as I’d left it quite last minute. The team at One Empire were swift to respond and act and pleasently worked with me for a resolution.

3. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

These guys are good I accidentally…

These guys are good I accidentally ordered wrong sizing and emailed them back on a contact they gave me and before my order was shipped they had fixed my order and replied back really fast very pleased 🥰

23. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

In all honesty the quality is pretty…

In all honesty the quality is pretty good for the price!! I got three complete sets and two nighties for the same price I’d probably pay for 1 set at most lingerie stores. The shipping was great I will definitely be buying more in the future

28. August 2024
Bewertet mit 2 von 5 Sternen

They have sent me the wrong items and i…

They have sent me the wrong items and i have contacted them and had no reply.

26. August 2024
One Empire-Logo

Antwort von One Empire

Hi Amelia,

Thank you for flagging this with us. We strive to ensure all orders are correct, and we're sorry we missed the mark this time.

Please rest assured that this is not the level of service we aim to provide. We understand how frustrating it can be to receive the wrong items and not get a prompt response.

To resolve this as quickly as possible, our team will reach out this morning. We'll prioritize your request and ensure that the correct items are sent to you immediately. ♥

Again, we apologize for the inconvenience and appreciate your understanding. We value your business and hope to make this right xx

Bewertet mit 3 von 5 Sternen

Only buying again cause they gave me a discount

I bought the Amira Purple Lingerie Set, the Magnolia Pink Bodysuit, and the Lira Blue Intimates Set.

Loved the look of the lingerie, The website layout was perfect - everything looked so good! I ordered multiple pieces and fell for the bundle bargains.

However, I ordered the same sizes for every set (for reference I'm an AU size 12/L and 10D) - some things fit but others were too big which is a bummer (I'm looking at you Purple bralette/bustier)

If you're wearing these pieces the majority of the week (which I am) - the lingerie lasts for a month.

During/After a month - the lace in the pink bodysuit kept sticking together and ripped from me wearing it so much.

One of the straps in my blue garter ripped off as I was putting it on.

And YES the above is very VERY noticeable irl.

I was naive in thinking that this fast fashion would last longer, especially for the price.

There's a reason most lingerie brands use bra sizes and not dress sizes - to reduce the risk of the customer not fitting the garment.

I'm not saying that I'm not gonna buy from here again *cause with my budget I will*.

I feel as though we are all stuck between a rock and a hard place as most brands whether cheap or expensive are still fast fashion. and I'm unsure whether I'll get better garment quality if I start paying more for lingerie.

I hope that One Empire will slow down its fashion and focus on quality > and quantity then this would be a go-to brand.

29. Mai 2024
Bewertet mit 5 von 5 Sternen

Excellent customer service

I ordered and 5 minutes after I realised that I had chosen the wrong size. I sent them a message with no hope at all and when my items got shipped I realised the size had been changed. Shortly after, I received a message from their customer service team confirming that the items had been changed before shipping.
I can’t wait to receive the items but so far I’m super happy with this brand!

2. August 2024
Bewertung ohne vorherige Einladung

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