Ollie has the best customer service! I am very pleased with choosing Ollie , my dogs love it! I do have one picky eater and he has never turned up his nose to Ollie, he looks forward to his meals no... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
An item from my order was missing. I contacted Ollie & within minutes Astro replied. She quickly explained Ollie’s protocol for missing order items; less than 7, account is credited. More than 7, t... Mehr ansehen
Unternehmen hat geantwortet
My pup absolutely loves Ollies food so far, I’m so excited about it, she had gotten really picky about her food, but so far she loves this food.
Since my babies have been on Ollie, they have done so much better in their eating desires and tummy issues. When I felt I needed to cancel because of cost, I was able to get things resolved with Faith... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Founded in 2016, Ollie believes dogs deserve to live the best life possible. That's why we’re on a mission to drive the dog wellbeing revolution through food, science, data and fresh thinking. Our recipes are developed by chefs, vets, and food scientists, and backed by vet nutritionists. We use data from hundreds of thousands of dogs to supercharge our innovation to deliver the best possible experience for you and your dog.
Kontaktinformationen
Vereinigte Staaten
- ollie.com
4,6
Hervorragend
10.830 Bewertungen
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Missing Item from Order
An item from my order was missing. I contacted Ollie & within minutes Astro replied. She quickly explained Ollie’s protocol for missing order items; less than 7, account is credited. More than 7, they send. Therefore, as this was 1 (one) item, my account was immediately credited. I appreciated the prompt response and explanation of Ollie’s procedures. No hassle. No back & forth. No confrontation. A pleasure to do business with Ollie!!
8. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ollie
Thank you so much for sharing your experience! We’re thrilled to hear that Astro was able to assist you quickly and make the process smooth and hassle-free. Providing clear communication and prompt support is something we truly value, and we’re so happy we could turn this into a positive experience for you. We really appreciate your kind words and your support of Ollie!
First food my dogs will eat straight up…
First food my dogs will eat straight up without any toppings!!!!!
10. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ollie
We absolutely love hearing this! Thank you so much for sharing. Knowing your pups are enjoying their meals so much that they don’t even need toppings is the best compliment we could ask for. We’re so happy to be part of their mealtime routine!
Excellent dog food
Excellent dog food! Human grade food. My puppy loves it and won't eat anything else.
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ollie
Thank you so much for the amazing review! We’re thrilled to hear your puppy is loving the food and enjoying our human-grade recipes. There’s nothing better than knowing mealtime has become such a favorite part of their day. We appreciate you being part of the Ollie family!
My pup love ollie so much ❤️ 💕 Good and…
My pup love ollie so much ❤️ 💕 Good and amazing she eat all
9. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ollie
Thank you so much for sharing this! We’re thrilled to hear your pup loves Ollie and is enjoying every bite ❤️ It means so much to us to know mealtime is such a happy moment for her. We really appreciate you being part of the Ollie family!
Pleasant and professional
I called for help with a revision to my standing order and Shane addressed my needs swiftly, professionally and was pleasant
8. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ollie
Thank you so much for your kind words! We’re so happy to hear Shane was able to help you quickly and professionally with your order revision. Providing a smooth and pleasant experience is exactly what we aim for, and we truly appreciate you taking the time to share this feedback!
Ollie is the best overall dog food and company I’ve tried- I am sticking with them!
Ollie is a pleasure to work with! They provide excellent quality dog food in customizable plans that both work with my two dogs’ needs but also my budget and schedule.
I can’t make any direct scientific claims, but my dogs have been eating Ollie for years - a majority of their lives- and they are both always healthy and happy. According to their vet, my 12 year-old pup has the health of a 6 or 7 year old. Though he will eventually get some of the afflictions of age- I give Ollie a good deal of the credit for the good health of my dogs (of course exercise, regular vet visits, genetics, etc play a role too).
My pups absolutely love their food and prefer their Ollie to their dog treats. I have the split plan that is both the dry and wet food. I am able to use the dry food for training and I often thaw and then freeze their wet food into Kongs or West-paws to keep them occupied and engaged.
Meal time has become extremely important to them and I am always reminded when dinner is a little late.
Any questions, requests, or issues are always taken care of promptly, professionally, and pleasantly.
I recommend Ollie to anyone who wants to feed their dog food that is extremely high quality, easy to receive and use and that also is flexible with food type and price points.
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ollie
Thank you so much for your thoughtful review and for trusting Ollie with your pups for so many years! We’re so happy to hear they’re thriving, loving their meals, and that our flexible plans have worked well for your household.
It means a lot to know our team has been able to support you along the way. Please give your pups some extra love from all of us at Ollie, and thank you again for being part of the Ollie family!
Thanks for Keeping Siren Happy!
Very easily was able to reactivate my account for the correct quantity, applying 50% discount I had received and able to provide a shipping date to accommodate my need.
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ollie
We’re so happy we could help get everything squared away for you! From reactivating your account to applying your discount and finding the perfect delivery timing, we’re glad the process was paws-itively smooth.
Thanks for being part of the Ollie pack!
immediate human response w effective easy issue resolution
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ollie
Thank you so much for your feedback! We’re really glad to hear you received an immediate human response and that your issue was resolved quickly and easily. Making support simple, fast, and effective is exactly what we strive for, and we truly appreciate you taking the time to share your experience!
My dog 🐕 love the food and I can see…
My dog 🐕 love the food and I can see lost weight. The veterinary say he lost 3 pound. He was 87 now 84.
Thank
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ollie
Thank you so much for sharing this wonderful update! We’re thrilled to hear your dog is loving the food, and it’s great that you’re seeing positive changes alongside guidance from your veterinarian. We’re so happy to be part of his journey and truly appreciate you taking the time to share your experience with us!
Good Customer Service
The shipment I received last week had part of the packets thawed out. I received replacements today and none off the packets were thawed. Good customer service in making the replacements. Thanks.
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ollie
Thank you so much for sharing your experience! We’re sorry to hear about the initial shipment issue, but we’re really glad the replacement order arrived in perfect condition. Providing reliable service and making things right quickly is very important to us, and we truly appreciate your kind words. Thanks for being part of the Ollie family!
Orders are always spot on
Orders are always spot on. If delivery says on Wednesday it will be there on Wednesday
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ollie
Thank you so much for your kind review! We’re thrilled to hear your orders have been consistently accurate and that delivery has been right on time. Reliability is something we take great pride in, and we truly appreciate you being part of the Ollie family!
My dogs love this food
My dogs love this food. Their poop 💩 is fantastic!
I love the convenience and having it delivered and how I can adjust to my needs.
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ollie
Thank you so much for your wonderful review! We’re so happy to hear your dogs are loving the food and that you’re enjoying the convenience and flexibility of delivery and plan adjustments. It’s great to know everything is working so well for both you and your pups—we really appreciate you being part of the Ollie family!
My pup and I love you guys!
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ollie
Thank you so much for the love! We’re so happy to hear that both you and your pup are enjoying Ollie. It means a lot to us to be part of your pup’s routine, and we truly appreciate you being part of the Ollie family!
Best customer service.
Ollie provides a great product and every interaction I have had with an Ollie professional has been excellent.
4. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ollie
Thank you so much for your kind words! We’re thrilled to hear you’re enjoying the product and that every interaction with our team has been a great experience. Providing both high-quality nutrition and excellent support is what we strive for, and we truly appreciate you being part of the Ollie family!
Looking for a good and ethical dog food company?
Have always had a great experience with them. Good packaging, good quality dog food. Unfortunately my welcome box container broke, I asked if I could purchase a new one and you guys just sent one for free with the next order… I like love you guys. And so does my dog.
2. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ollie
Thank you so much for sharing this! We’re really glad to hear you’ve consistently had a great experience with Ollie and that your pup is loving the food. We’re especially happy we could quickly replace your welcome box container and make things easy for you. It means a lot to us to have your support—and your dog’s too!
My Roo loves Ollie food what ever makes…
My Roo loves Ollie food what ever makes him happy I'm happy the cool thing is when I call Ollie costumer service they find ways to help me and make it easy on my wallet love how they UNDERSTAND the love we give our fur babies
2. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ollie
Thank you so much for sharing this wonderful feedback! We’re thrilled to hear Roo is loving his food and that our customer service team has been able to support you in a helpful and thoughtful way. We know how much our pups mean to us, and it makes us so happy to know we can help make things easier for you and your wallet while keeping Roo happy and well-fed. We truly appreciate you being part of the Ollie family!
Ollie has a great product
Ollie has a great product - fresh dog food as well as amazing Customer Service that helps with transition as well as support going forward. Flexible food and delivery options and overall great experience!
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ollie
Thank you so much for your wonderful review! We’re so happy to hear you’re enjoying both our fresh recipes and the support from our customer service team. It means a lot to know the flexibility in food and delivery options has made things easier for you and your pup. We truly appreciate you being part of the Ollie family!
The phone customer service was perfect
The phone customer service was perfect. Resolved my direct problem and even offered me a small discount for all my troubles.
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ollie
Thank you so much for your kind feedback! We’re thrilled to hear our phone support team was able to resolve your issue quickly and make things a little easier for you along the way. Providing helpful, thoughtful service is what we aim for, and we truly appreciate you taking the time to share your experience!
Happy dogs and mom
My dogs love the food. Happy dogs!!!
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Ollie
Thank you so much for sharing this! We’re thrilled to hear your dogs are loving the food—happy dogs really do make everything better! We truly appreciate you being part of the Ollie family!
Knowledgeable personnel
Knowledgeable personnel, easy to communicate with, provided very useful information. Excellent customer service.
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ollie
Thank you so much for your kind words! We’re thrilled to hear our team was knowledgeable, easy to communicate with, and able to provide helpful information. Delivering excellent customer service is something we take great pride in, and we truly appreciate you taking the time to share your experience!
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