Ollie has the best customer service! I am very pleased with choosing Ollie , my dogs love it! I do have one picky eater and he has never turned up his nose to Ollie, he looks forward to his meals no... Mehr ansehen

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
An item from my order was missing. I contacted Ollie & within minutes Astro replied. She quickly explained Ollie’s protocol for missing order items; less than 7, account is credited. More than 7, t... Mehr ansehen
Unternehmen hat geantwortet
Since my babies have been on Ollie, they have done so much better in their eating desires and tummy issues. When I felt I needed to cancel because of cost, I was able to get things resolved with Faith... Mehr ansehen
Unternehmen hat geantwortet
The customer service is top notch. We had one issue with one of the 28 soft packages and they took the situation seriously and followed through. They provided a generous credit towards the next order.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Founded in 2016, Ollie believes dogs deserve to live the best life possible. That's why we’re on a mission to drive the dog wellbeing revolution through food, science, data and fresh thinking. Our recipes are developed by chefs, vets, and food scientists, and backed by vet nutritionists. We use data from hundreds of thousands of dogs to supercharge our innovation to deliver the best possible experience for you and your dog.
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Vereinigte Staaten
- ollie.com
Hat 97 % seiner negativen Bewertungen beantwortet
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So nutzt dieses Unternehmen Trustpilot
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Das haben sich andere Leute angesehen
Extremely Happy with Ollie!
Ollie has the best customer service! I am very pleased with choosing Ollie , my dogs love it! I do have one picky eater and he has never turned up his nose to Ollie, he looks forward to his meals now. I love that the food is Human Grade and excellent quality.
My dog and I loved Ollie, billing is a big problem
My dog and I loved Ollie. My problem is with their billing. I was charged twice. When I called to be sure I was getting only one order, they claimed they did not make the charges. After a lot of back and forth, never took responsibility for their billing issue. The food is expensive and a double bill for three days really hurts a budget. Planning to switch to Chewy, once I am certain no deliveries are coming from Ollie, since they have awesome customer service.
My puppy loved this food
My puppy loved this food. It was an easy transition for us.
The portion size that was delivered to…
The portion size that was delivered to me made it easy for me to start the transitioning process to fresh food to give my dogs
Great customer service
Great customer service. My 2 Pomeranians are very fussy. They are eating Ollie.
If I could I would rate 10 stars
If I could I would rate 10 stars. This has been so great for my baby boy, he is a rescue with severe trauma of being hit by a car before the shelter got him. It had hurt his jaw and lost teeth so he struggled to eat. I decided that wet food was the best option but store bought wet food is gross and he really didn’t like it. So I took a chance on Ollie and he LOVES it so much!!!!
It’s so amazing to see the transformation just after the first month, he’s stronger and fitter and oh so happy and best of all he eats every bit of the food everytime. I wanted to wait til after the first month to rate and it’s the best ever. Even dealing with customer service was so great and never did I get frustrated . Ollie is my dogs food for life I’ll never switch it ever
Their dog food caused my dog to get pancreatitis
Their dog food caused my dog to get pancreatitis. Look it up. It’s a common theme with their food. They don’t disclose. In the process of getting the food lab tested by the vet and looking for an attorney to file a class action lawsuit for negligence. How can a dog food company provide food that makes dogs so ill it causes pancreatitis. No disclaimer or disclosures that their food will make your dog so sick you have to take them to a vet. Don't spend a dollar with Ollie, make them go bankrupt for poor business practices. Dear Free market capitalism, do your thing and put this horrible company out of business. They don’t deserve to feed animals, they can’t respect yours or care for them, they would rather make this sick with poor food
I have two chihuahuas that can be picky…
I have two chihuahuas that can be picky but this food made them lick their bowls clean
Real humans providing customer service…
Real humans providing customer service is always a huge bonus these days! You can tell the people who work here are real dog lovers and are passionate about what they do. I haven’t received my food yet, but I am super excited!
Our toothless senior chi loves Ollie!
Our senior chi loves Ollie!! Ollie was lightning fast to fix a delivery we had an issue with.
The delivery was excellent
The delivery was excellent; They left the box 📦 on the chair under the porch overhang, as instructed. The food was excellent and Maui is doing well on the food. Thank you 😊
Be Aware of the Risks
My dogs loved Ollie. The problems? I was spending nearly $600 for two medium sized dogs. That is the reason I cancelled the subscription. I was due to receive one more delivery and when I did I promptly put the packets in the deep freezer. Suddenly, my dogs both began to experience digestive issues. They were throwing up and had diarrhea. Yesterday when I came home they were lethargic and uninterested in my arrival (never happens). They had to get up in the middle of the night to go outside and didn’t quite make it a few hours later and went inside. I changed the food back to their other brand that I happened to have on hand for the morning meal and I came home to excited, playful pups! I will be giving them their kibble mixed with homemade dog food from here on out.
Quick and easy
The email response back to me was very timely, Astro seemed to understand my issue and offered a quick and easy solution! Very pleased. Thank you!
I trust the ingredients
I trust the ingredients! Customer service has been exceptional and the plan for my dogs is much more affordable than I thought.

Antwort von Ollie
Always packed well and delivered frozen…
Always packed well and delivered frozen solid.

Antwort von Ollie
First my dog absolutely loves every…
First my dog absolutely loves every pack of food he got. Second the price per month is unbeatable.

Antwort von Ollie
Really great customer service
Really great customer service. Person was friendly understanding and helped figure out everything.

Antwort von Ollie
Missing Item from Order
An item from my order was missing. I contacted Ollie & within minutes Astro replied. She quickly explained Ollie’s protocol for missing order items; less than 7, account is credited. More than 7, they send. Therefore, as this was 1 (one) item, my account was immediately credited. I appreciated the prompt response and explanation of Ollie’s procedures. No hassle. No back & forth. No confrontation. A pleasure to do business with Ollie!!

Antwort von Ollie
So funktioniert Trustpilot
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