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Ollie Bewertungen 10.829

TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Ollie has the best customer service! I am very pleased with choosing Ollie , my dogs love it! I do have one picky eater and he has never turned up his nose to Ollie, he looks forward to his meals no... Mehr ansehen

Bewertet mit 5 von 5 Sternen

An item from my order was missing. I contacted Ollie & within minutes Astro replied. She quickly explained Ollie’s protocol for missing order items; less than 7, account is credited. More than 7, t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Since my babies have been on Ollie, they have done so much better in their eating desires and tummy issues. When I felt I needed to cancel because of cost, I was able to get things resolved with Faith... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The customer service is top notch. We had one issue with one of the 28 soft packages and they took the situation seriously and followed through. They provided a generous credit towards the next order.... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

Vom Unternehmen geschrieben

Founded in 2016, Ollie believes dogs deserve to live the best life possible. That's why we’re on a mission to drive the dog wellbeing revolution through food, science, data and fresh thinking. Our recipes are developed by chefs, vets, and food scientists, and backed by vet nutritionists. We use data from hundreds of thousands of dogs to supercharge our innovation to deliver the best possible experience for you and your dog.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

10.829 Bewertungen

5 Sterne
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1 Stern

Hat 97 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Bewertet mit 5 von 5 Sternen

Extremely Happy with Ollie!

Ollie has the best customer service! I am very pleased with choosing Ollie , my dogs love it! I do have one picky eater and he has never turned up his nose to Ollie, he looks forward to his meals now. I love that the food is Human Grade and excellent quality.

18. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

My dog and I loved Ollie, billing is a big problem

My dog and I loved Ollie. My problem is with their billing. I was charged twice. When I called to be sure I was getting only one order, they claimed they did not make the charges. After a lot of back and forth, never took responsibility for their billing issue. The food is expensive and a double bill for three days really hurts a budget. Planning to switch to Chewy, once I am certain no deliveries are coming from Ollie, since they have awesome customer service.

18. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

If I could I would rate 10 stars

If I could I would rate 10 stars. This has been so great for my baby boy, he is a rescue with severe trauma of being hit by a car before the shelter got him. It had hurt his jaw and lost teeth so he struggled to eat. I decided that wet food was the best option but store bought wet food is gross and he really didn’t like it. So I took a chance on Ollie and he LOVES it so much!!!!

It’s so amazing to see the transformation just after the first month, he’s stronger and fitter and oh so happy and best of all he eats every bit of the food everytime. I wanted to wait til after the first month to rate and it’s the best ever. Even dealing with customer service was so great and never did I get frustrated . Ollie is my dogs food for life I’ll never switch it ever

15. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Their dog food caused my dog to get pancreatitis

Their dog food caused my dog to get pancreatitis. Look it up. It’s a common theme with their food. They don’t disclose. In the process of getting the food lab tested by the vet and looking for an attorney to file a class action lawsuit for negligence. How can a dog food company provide food that makes dogs so ill it causes pancreatitis. No disclaimer or disclosures that their food will make your dog so sick you have to take them to a vet. Don't spend a dollar with Ollie, make them go bankrupt for poor business practices. Dear Free market capitalism, do your thing and put this horrible company out of business. They don’t deserve to feed animals, they can’t respect yours or care for them, they would rather make this sick with poor food

15. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Real humans providing customer service…

Real humans providing customer service is always a huge bonus these days! You can tell the people who work here are real dog lovers and are passionate about what they do. I haven’t received my food yet, but I am super excited!

14. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The delivery was excellent

The delivery was excellent; They left the box 📦 on the chair under the porch overhang, as instructed. The food was excellent and Maui is doing well on the food. Thank you 😊

30. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Be Aware of the Risks

My dogs loved Ollie. The problems? I was spending nearly $600 for two medium sized dogs. That is the reason I cancelled the subscription. I was due to receive one more delivery and when I did I promptly put the packets in the deep freezer. Suddenly, my dogs both began to experience digestive issues. They were throwing up and had diarrhea. Yesterday when I came home they were lethargic and uninterested in my arrival (never happens). They had to get up in the middle of the night to go outside and didn’t quite make it a few hours later and went inside. I changed the food back to their other brand that I happened to have on hand for the morning meal and I came home to excited, playful pups! I will be giving them their kibble mixed with homemade dog food from here on out.

13. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Awesome company

Awesome company

13. Mai 2026
Bewertung ohne vorherige Einladung
Ollie-Logo

Antwort von Ollie

Thank you so much for the awesome review! We’re so happy to hear you’ve had a great experience with Ollie. Giving pups happy, healthy mealtimes is what we’re all about, and we truly appreciate you being part of the Ollie family. Please give your pup some extra love from us!

Bewertet mit 5 von 5 Sternen

I trust the ingredients

I trust the ingredients! Customer service has been exceptional and the plan for my dogs is much more affordable than I thought.

13. Mai 2026
Bewertung ohne vorherige Einladung
Ollie-Logo

Antwort von Ollie

Thank you so much for your kind words! We’re thrilled to hear that you trust our ingredients and have had such a positive experience with our customer care team. We know providing high-quality nutrition at an affordable price is so important, and we’re so happy to be part of your pups’ health journey. Thank you for being a part of the Ollie family!

Bewertet mit 5 von 5 Sternen

Always packed well and delivered frozen…

Always packed well and delivered frozen solid.

12. Mai 2026
Bewertung ohne vorherige Einladung
Ollie-Logo

Antwort von Ollie

Thank you so much for your review! We’re so happy to hear your orders have been arriving well packed and frozen solid. We work hard to make sure every delivery arrives fresh and ready for your pup to enjoy. Thanks for being part of the Ollie family!

Bewertet mit 5 von 5 Sternen

First my dog absolutely loves every…

First my dog absolutely loves every pack of food he got. Second the price per month is unbeatable.

12. Mai 2026
Bewertung ohne vorherige Einladung
Ollie-Logo

Antwort von Ollie

Thank you so much for the wonderful review! We absolutely love hearing that your pup enjoys every recipe, and we’re thrilled that the value of the meal plan has been such a pleasant surprise. Providing high-quality food that pups love at an affordable price is exactly what we strive for. Thanks for being part of the Ollie family!

Bewertet mit 5 von 5 Sternen

Really great customer service

Really great customer service. Person was friendly understanding and helped figure out everything.

11. Mai 2026
Bewertung ohne vorherige Einladung
Ollie-Logo

Antwort von Ollie

Thank you so much for taking the time to share your experience! We’re thrilled to hear that our customer care team was friendly, understanding, and able to help figure everything out for you. Supporting both our pups and their humans is always our goal, and we truly appreciate you being part of the Ollie family!

Bewertet mit 5 von 5 Sternen

Missing Item from Order

An item from my order was missing. I contacted Ollie & within minutes Astro replied. She quickly explained Ollie’s protocol for missing order items; less than 7, account is credited. More than 7, they send. Therefore, as this was 1 (one) item, my account was immediately credited. I appreciated the prompt response and explanation of Ollie’s procedures. No hassle. No back & forth. No confrontation. A pleasure to do business with Ollie!!

8. Mai 2026
Bewertung ohne vorherige Einladung
Ollie-Logo

Antwort von Ollie

Thank you so much for sharing your experience! We’re thrilled to hear that Astro was able to assist you quickly and make the process smooth and hassle-free. Providing clear communication and prompt support is something we truly value, and we’re so happy we could turn this into a positive experience for you. We really appreciate your kind words and your support of Ollie!

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