The staff at Oka Chelsea have gone above and beyond to help us throughout the purchase and delivery of our sofa From being flexible with how long they would need to hold the sofa in the warehouse f... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Ross was an amazing help to us today - the best service we've received in an OKA store to date. He was friendly and very knowledgeable - providing considered, honest and good advice - allowing you to... Mehr ansehen
Unternehmen hat geantwortet
From start to finish the customer service was excellent. Holly and team at the Chelsea store have gone above and beyond to support our sofa purchase and delivery. Couldn’t recommend Oka enough!
Unternehmen hat geantwortet
Well presented excellent furniture in the Chelsea store with helpful staff, however, badly let down by the appalling delivery service of our garden furniture. After a few changed delivery dates we had... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Our beautiful glass-fronted flagship store is located in the heart of London’s design scene, a stone’s throw away from the stylish King’s Road, where you will find countless high-end fashion and interiors shops. Our entire collection of furniture and accessories can be explored across the three floors, with pieces styled in seasonal room sets. Explore our light-filled upper floors or our moodily lit lower floor, styled by our visual team to give you abundant inspiration.
Kontaktinformationen
155-167 Fulham Road, SW3 6SN, London, Vereinigtes Königreich
- +44 20 7581 2574
4,5
Hervorragend
336 Bewertungen
Bittet Kunden um Bewertungen
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Lovely shop in West London
Lovely shop in West London. Some very stylish and tasteful cushions. And received excellent customer service from Sophia, who could not have been more helpful or friendly.
17. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von OKA - Chelsea
Dear A Cadman,
Thank you for your kind words. We're delighted to hear you enjoyed your visit to our store and found the perfect cushions. We're especially pleased that Sophia made such a positive impression — we’ll be sure to pass on your lovely feedback to her.
Warm regards,
OKA
I have bought a number of things for my…London apartment
I have bought a number of things for my home in the country over the years,always pleased with the helpfulness of the staff and of course the products.My recent trips to the Fulham Road shop,have been productive and fun.Salvo and Michael of particular help in choosing the various furniture etc needed.
30. April 2025
Antwort von OKA - Chelsea
Dear Clive
We truly appreciate your continued support and are delighted to hear about your positive experiences at our Chelsea showroom.
It's wonderful knowing the team's assistance has been both productive and enjoyable for you.
We value your feedback and look forward to welcoming you back again soon!
Kind regards
OKA
Appalling service
Appalling service - waited in all day for a garden sofa - delivery time slot 12-2pm - at 8:15pm they called to say couldn't deliver as driver over his time!
No communication all day -despite double checking and them emailing to say worry not it's on it's way. Terrible service and total lack of interest in customer service. Never again!
6. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von OKA - Chelsea
Dear Geraldine,
We’re very sorry to hear about your recent delivery experience and the lack of communication throughout the day — this is far from the level of service we aim to provide. We completely understand how frustrating it must have been to wait in all day, only to be informed late in the evening that your delivery couldn't be completed.
We can see that your delivery has now been rebooked, and we want to assure you that we are actively addressing this with our delivery partner to improve our processes and prevent this from happening again.
Thank you for your feedback — it’s essential in helping us do better.
Kind regards,
OKA
Wonderful products
Wonderful products, as ever, but a delightful and enormously helpful assistant!
5. Mai 2025
Antwort von OKA - Chelsea
Dear Dr Govier
We're delighted to hear about your positive experience at our Chelsea showroom!
It's wonderful to know our team member provided you with excellent service and we will be sure to share your kind words with them.
Kind regards
OKA
A very helpful young man regarding my…
A very helpful young man regarding my carpet purchase. Then purchased some cushions and coffee mugs - every person I dealt with was pleasant and helpful - this was over a 3 day period. No problem with returning one cushion due to the colour which worked but was not as nice as the colour I eventually went with.
25. April 2025
Antwort von OKA - Chelsea
Dear Kathryn
We appreciate you taking the time to share your positive experience.
It's wonderful to hear that you had such a pleasant and helpful experience with our team over the course of your purchases. We strive to provide excellent customer service and it's rewarding to know that we met your expectations.
Thank you for your support and we hope to see you again soon.
Kind regards
OKA
Great personal service
I could speak to someone in the shop on more than one occasion . The item was ready for collection . Service aspect was first class !
25. April 2025
Antwort von OKA - Chelsea
Dear Bridget
Thank you for sharing your review.
We are delighted to hear that you had a positive experience with our Chelsea store. We appreciate your kind words about our team and their dedication to providing excellent customer service.
We hope to welcome you back again soon!
Best wishes
OKA
I was helped by one of your charming…
I was helped by one of your charming sales assistants and found exactly what I needed.,
30. April 2025
Antwort von OKA - Chelsea
Dear Lesley
We're so glad to hear that you had a positive experience in our Chelsea store and found exactly what you were looking for! We're proud of our team and their commitment to providing excellent customer service.
We hope you enjoy your purchase!
Kind regards
OKA
Always a great experience
Always a great experience, fabulous merchandise and wonderful helpful staff
17. April 2025
Antwort von OKA - Chelsea
Dear Ginty
Thank you for your wonderful review! We're thrilled to hear that you had another great experience with us.
We're delighted that you enjoyed our merchandise and found our team to be helpful. Providing exceptional service and quality products is our top priority, and we're so happy to know we met your expectations.
We look forward to welcoming you back again soon!
Kind regards
OKA
Very helpful & polite staff
Staff were particularly helpful in the Chelsea shop. Found an extra set of mugs and new cushion covers
17. April 2025
Antwort von OKA - Chelsea
Dear Gill
We're delighted to hear that you enjoyed your visit to our Chelsea showroom. Our team are dedicated to providing excellent customer service, and we're thrilled that they were able to help you find what you were looking for.
We hope you enjoy your new mugs and cushion covers!
Kind regards
OKA
Helpful staff
Bought a very large, very heavy vase. The staff were very helpful and took time in packaging it safely for me.
20. April 2025
Antwort von OKA - Chelsea
Dear Juliet
We appreciate your kind words about our team.
We're glad they were able to help you with your purchase and ensure your vase was packaged safely.
We hope that you love your purchases.
Best regards
OKA
Antwort von OKA - Chelsea
Dear Aisha
Thank you for your kind words!
We're delighted that you found our team in our Chelsea store helpful and responsive. We strive to provide excellent customer service and appreciate your feedback.
Best regards
OKA
Always a source of inspiration and…
Always a source of inspiration and quality products
5. April 2025
Antwort von OKA - Chelsea
Dear Emanuele
We are so happy to hear that you find our products inspiring and of high quality. It is our goal to provide customers with the best possible experience.
Thank you for your kind words and continued support.
Best regards
OKA
Friendly helpful assistant.
24. März 2025
Antwort von OKA - Chelsea
Dear Carole
We're thrilled to hear you had a positive experience in our Chelsea store! It's wonderful to know the team was able to provide helpful assistance.
We appreciate your kind words and hope to see you again soon.
Best regards
OKA
Redbrick, Batley
Good experience. Helpful staff. Well prepared displays.
Later, however, on opening the pair of puma book ends, I found a design fault - books rest against the rather delicate ears of the cats - a built in accident problem. I shall return them to the shop.
The onyx bowl is fine.
22. März 2025
Antwort von OKA - Chelsea
Dear Robin
We appreciate your kind words about our new Redbrick store and displays.
We're sorry to hear about the issue with your bookends. We strive to provide high-quality products, and it's disappointing to hear about this design flaw. We'll certainly take your feedback into consideration.
We're glad you're happy with the onyx bowl.
Best regards
OKA
Lovely helpful staff!
17. März 2025
Antwort von OKA - Chelsea
Dear Mrs Hoban
Thank you for taking the time to share your feedback.
We will ensure that your comments are passed to our Chelsea Team, who will be delighted to hear of your positive experience and hope that you will return soon.
Kind regards
OKA
That it is both the product and the people that make OKA an enduring brand.
The PEOPLE who work at OKA could not be more helpful and knowledgeable. We take for granted that the product will be excellent, but should never take for granted who makes it happen on the shop floor for customers. My gratitude to all who have helped me over the years. Please, if possible, pass this on to them. Thank you.
8. März 2025
Antwort von OKA - Chelsea
Dear Collette
We are so happy to hear that you have had such positive experiences with our team.
We will certainly share your kind words with our Chelsea Showroom as we strive to provide exceptional customer service and it is truly rewarding to know that their efforts have made a difference to you.
Thank you for continued support and we look forward to welcoming you back soon!
Best wishes
OKA
Helpful knowledgeable pleasant staff
13. März 2025
Antwort von OKA - Chelsea
Dear Mo
Thank you for sharing your feedback.
We will be sure to pass your comments on to our team in our Chelsea Showroom, who will be thrilled you had such a positive experience when you visited their store.
We hope that you love your Table Lamp and Shade and we appreciate your support!
Kind regards
OKA
shopping at Oka
"I regularly shop at Oka, and during my last visit, I was delighted by the wide variety of beautiful furniture and home furnishings. The staff were highly knowledgeable and incredibly helpful. I look forward to returning soon."
1. März 2025
Antwort von OKA - Chelsea
Dear Barbara
Thank you for your feedback. The team in our Chelsea Showroom will be thrilled you had such a positive experience, and we thank you for your continued support.
We really do look forward to welcoming you back!
Kind regards
OKA
Antwort von OKA - Chelsea
Dear Susan,
Thank you for your lovely review! We're delighted to hear that you enjoyed our showroom and found our team helpful. We appreciate your support and look forward to welcoming you back soon.
Best regards,
OKA
good service
23. Februar 2025
Antwort von OKA - Chelsea
Dear Tommaso,
Thank you for your review! We're pleased to hear that you had a good experience with our service. We appreciate your support and look forward to assisting you again in the future.
Best regards,
OKA
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