North West Office Furniture Bewertungen 

296
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

NWOF have become our go to supplier for office chairs and they are simply amazing, next day delivery to all parts of the country and not to mention the high quality of the product. Highly recommend... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I ordered some outdoor chairs from NWOF which were scratched when they arrived (likely caused by transit by the delivery company). Without hesitation Rebecca arranged for some replacements and then p... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Amazing customer service. We had a problem with our order and after a quick phone call it was sorted immediately.

Bewertet mit 4 von 5 Sternen

Came across this company by chance whilst researching office chairs on line. They offered good quality products at reasonable price. The ordering was straight forward and I enjoy using my new chair. T... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Büromöbelhändler
  2. Möbelgroßhändler
  3. Büroausstattungsanbieter

Vom Unternehmen geschrieben

North West Office Furniture | Huge range of quality office furniture including office chairs, office desks, office storage, home office desks & much more


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

296 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4,8

Alle Bewertungen

(296)

44 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Excellent Customer Service

I ordered two chairs for my winter garden. One of the chair had some defects. It was replaced in a few days. Unfortunately the replaced chair has another problem. Again, it was replaced soon.

Rebecca was the customer service to make all these replacements fast. Rebecca's service was excellent. Great experience. I highly recommend North West Office Furniture.

15. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Ordered from here a couple of times…

Ordered from here a couple of times now, ordering is easy they even call to arrange delivery. As for the quality of the products they are excellent, the price is great and I'm really impressed with the quality and ease to put together. Definitely will use again

15. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

What an amazing company

What an amazing company! Easy to order, answered my question about stock in a matter of minutes. Customer support is first class! The delivery driver was friendly and helpful. The product itself is well-made, easy to assemble, and all for a very affordable price. Will definitely use again, keep up the good work :-)

2. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Response to Returns Request

The office chair i purchased was delivered direct from the manufacturer. It had some damage and was, in my opinion, poor quality compared to a near identical chair i bought many years earlier. NWOF were very quick to respond to my e-mails and offered a replacement or refund. I chose a refund, so they arranged next day collection. Whilst it is always frustrating that companies can take money from your credit card in minutes yet take a week or more to organise refunds, nevertheless i received a full refund within a reasonable timeframe. With so many companies trying hard to ignore you & making it difficult to contact them once you have a problem, i'm happy to report i had no such issues with NWOF, who were co-operative throughout.

8. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Top service!!

Top service!! there was small issue which was of no fault of the retailer but they were very quick to help sort it out.

Would use again.

1. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Customer Service Excellence right here

Absolute bliss dealing with the Customer Service team. I was concerned over shipping not available on a weekend. They were super efficient and quick in replying and were able to work around my availability.
Delivered on time and as promised, would highly recommend.

28. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Premium Customer Service & Experience

NWOF dealt with a major issue from an order with production flaws (no fault of NWOFs at all) in a quick, professional manner with a focus on providing an excellent customer service and experience. They pulled out all the stops possible and I highly commend them on the way in which they actively resolved each issue.

In todays climate of poor customer service and experience, NWOF are leaders in showing how things should be done and I can't recommend them enough.

Many thanks to Jamie.

29. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent quality white Universal filing cabinets

I emailed two queries on Sunday and received a response early Monday from Rebecca.....confirming that they can deliver Universal filing cabinets for no extra charge to a specific room in our 5th floor flat in 3-5 days, but this does not include unwrapping. I ordered on Monday, received a call Tuesday morning offering delivery on Wednesday......and the cabinets were delivered Wednesday by helpful drivers. The 3 and 4 drawer Universal filing cabinets in white were well packed and were of excellent quality and finish, with full access to the rear of each drawer! They were under half the price of other similar cabinets on the internet. They do need turning on their side to unscrew the two wooden travelling skids, using an electric crosshead screwdriver, but, as former deputy MD of Courts (Furnishers) and cabinet buyer, this was no problem! Howard Cohen

16. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I wanted an oriental feel to my decking…

I wanted an oriental feel to my decking with red plants & found red acrylic chairs online @ hugely varying prices .I went with North West Office Furniture & it’s by far the best choice I’ve ever made,Rebecca in customer service is particularly helpful has the skills of making you feel important to them great asset to the company I had delivery problems they tried to deliver to a similar named address in the village following the brown signs & not the postcode finally saying I would have to pay delivery costs again ! Rebecca soon sorted them out & pointed out their mistake.I was so pleased with the quality of the chairs really heavy good quality very stylish comfortable & expensive looking Many thanks to Rebecca

2. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Absolutely amazing service

Absolutely amazing company, the chairs I got were amazing and look so good at both mine and my partners desks. Customer service was impeccable, shout out to Jamie who solved everything incredibly quickly and with no hassle at all. Highly recommend North West Office Furniture. Would give more stars if I could.

23. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Not sure about qualityQuick delivery

Quick delivery
Product looks good however unsure about the quality . Ordered two filing cabinets however one of the drawers has ‘dropped’ on one of the cabinets and on the second cabinet one of the drawers is difficult to open .
Going to put up with it as couldn’t be bothered with the hassle of sending them back☹️

19. Juni 2025
North West Office Furniture-Logo

Antwort von North West Office Furniture

Hi David,

Thank you for your review. We do not seem to have had any correspondence from you regarding this order so we were completely unaware of the issues with your filing cabinets until you left your review. The feedback is surprising as the Impulse range is extremely popular and we don't often receive negative feedback about the quality of the products. That being said issues can arise with any product and we would've been more than happy to assist you with this issue if we had been made aware. The cabinets come with 5 years warranty so you are fully covered for any faults/issues within that period and certainly within a few weeks of receiving the items.

We can fully appreciate it is an inconvenience but we would do our very best to arrange a return/replacement at a suitable time to ensure we resolve the situation for you with as little further inconvenience as possible. We can only rectify a problem if we are made aware and we act immediately if issues are reported to us.

We have contacted you via email this evening to stress that you are fully covered by warranty and we are more than happy to replace the cabinets.

Kind regards

The NWOF Team

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