NWOF have become our go to supplier for office chairs and they are simply amazing, next day delivery to all parts of the country and not to mention the high quality of the product. Highly recommend... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I ordered some outdoor chairs from NWOF which were scratched when they arrived (likely caused by transit by the delivery company). Without hesitation Rebecca arranged for some replacements and then p... Mehr ansehen
Amazing customer service. We had a problem with our order and after a quick phone call it was sorted immediately.
Came across this company by chance whilst researching office chairs on line. They offered good quality products at reasonable price. The ordering was straight forward and I enjoy using my new chair. T... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
North West Office Furniture | Huge range of quality office furniture including office chairs, office desks, office storage, home office desks & much more
Kontaktinformationen
Unit 4A Roeacre Business Park, OL10 1PN, Heywood, Greater Manchester, Vereinigtes Königreich
- 01706869888
- sales@nwof.co.uk
- nwof.co.uk
4,8
Hervorragend
296 Bewertungen
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Very positive experience
Very positive experience from beginning to end. Polite, friendly and helpful staff and delivery guys. Product good quality, fast delivery and well packaged. Very happy! Thank you.
27. April 2023
Buying the Zeus high back chair was an…
Buying the Zeus high back chair was an outstanding experience from start to finish. Excellent pre order communication and all my questions were answered; delivery within 2 days; nothing missing from the package, AND the cheapest price by far (compared to at least 9 competitors). Nobody could ask for, or receive, more. Highly recommended.
25. April 2023
Had a problem with shipping damage
Had a problem with shipping damage, but they were easy to deal with and promptly resolved the issue
24. März 2023
The right item at a great price arrived…
The right item at a great price arrived really quickly and in perfect condition.
A great service.
Recommended!
20. Februar 2023
Very happy with my chair
Very happy with my chair. Quick delivery and reasonable price
21. Februar 2023
Love the desks but paid an extra £20…
Love the desks but paid an extra £20 for next day delivery on a Saturday. Expected them to arrive on Monday. Had a phone call at 12:30 on the Monday asking could they deliver on Wednesday. I said I paid extra for next day delivery so would expect them on Tuesday at the latest but the agent said, it is past 12pm. Too late for tomorrow. I did not choose to be phoned after 12pm. The desks finally arrived on Thursday!
2. Februar 2023
Antwort von North West Office Furniture
Hi Mrs Lambertz,
Thank you for your feedback. Firstly we’re sorry you are unhappy with the delivery service, as mentioned via email we were not made aware of any issues with your order until you left your Trustpilot review. If we had known at the time we would’ve done our best to resolve the issue with our delivery partners to avoid any disappointment. We must point out that we do not advertise or guarantee a ‘Next Day’ service on any of our products, our Express Delivery service is 1-2 working days and as stated on our website is valid Monday-Friday. All orders placed over the weekend are processed on Monday morning as we are not open on Saturday/Sunday nor are our suppliers.
Your order was processed on Monday morning and we would’ve expected the delivery to take place on the Tuesday as we had confirmation of booking from our delivery partner at 9:42am. Unfortunately as we mentioned via email we do work with external delivery companies and sometimes they have delays and backlogs which are completely out of our control. Our transport partner did try to book this for Wednesday but were told that you couldn’t accept the delivery hence why it was then rebooked for the next working day (Thursday).
We completely understand your disappointment that delivery was not done on the day you wanted but all of our delivery information is available on our website and we can only help in situations like this if we are made aware of the issue at the time.
Kind Regards
The NWOF Team
Zure office chair
Great service delivered on time. Quality of product exceeded expectations.
26. Januar 2023
It is a sturdy chair
It is a sturdy chair, well built. My husband loves it. I was worried because he is really tall, but the chair is perfect.
2. Februar 2023
Reasonable price quick delivery good service
Reasonable price, quick delivery, quick and satisfactory response to complaint (but later I realized that the complaint was my mistake).
12. Januar 2023
Excellent product and super quick delivery. The website was easy to use and the chair I brought was amazing
Excellent product and really quick service
22. Januar 2023
Quality of the furniture is great
Quality of the furniture is great, very impressed. For the price I did not expect something of this quality.
12. Januar 2023
I wish all companies were this good
I wish all companies were this good. They delivered all the way from the other side of the country THE NEXT MORNING with no extra cost to me! Good quality product. The delivery driver was a lovely guy too. :)
4. Januar 2023
Great service - would definitely use NWOF again
Great service from NWOF! Would definitely use them against
13. Januar 2023
Great service provided by NWOF
Great service provided by NWOF, from ordering to delivery they were really helpful and we’re really happy with the office furniture we ordered.
5. Januar 2023
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