Company is very helpful. Operators are very polite and always ready to help. The only difficulty is that the voice verification is failed too often even in perfect conditions without any extra n... Mehr ansehen
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Das sagen Bewerter
If you need to do the 5 hour pre licensed course for your state, worried about downloading Zoom and needing just a desktop/ laptop computer, look no further. This online course can be done on a tablet... Mehr ansehen
Unternehmen hat geantwortet
Material is woefully outdated. Comparing the questions and answers to national government websites, such a National Highway Traffic Safety Administration (NHTSA) and U.S. Department of Transportation,... Mehr ansehen
Unternehmen hat geantwortet
The material was comprehensive but in a user friendly format. It is a 'go at your own pace' format so you can come and go at will. You are personally responsible for your outcome so if you need more t... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Defensive Driving and Traffic School, Online or Classroom format.
Kontaktinformationen
P.O. Box 2308, 98027, Issaquah, Vereinigte Staaten
- (800) 588-6874
- corporate@ntsi.com
- ntsi.com
4,4
Hervorragend
389 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Company is very helpful
Company is very helpful.
Operators are very polite and always ready to help.
The only difficulty is that the voice verification is failed too often even in perfect conditions without any extra noise. Otherwise the courses can be done much faster. That’s the only problem.
But helpful operators and their politeness compensate this issue.
Thank you, NTSI.
9. Januar 2023
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CURSO PRE EXAMEN DE CONDUCIR EXITOSO
1. SERVICIOS EN LÍNEA AL 100%
2, CUMPLIMIENTO DE REGLAS Y LEYES 100%
3. FACILIDADES PARA SEGUIR EL CURSO EN VARIOS IDIOMAS 100%
4. FACILIDADES PARA CUMPLIR CON EL OBJETIVO DE APRENDER Y CREAR CONCIENCIA DE RESPONSABILIDAD 100%
4. Dezember 2022
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Changed my attitude for the better. Some outdated info.
Some of the course is outdated.
A test question that I answered: False
Correct answer: True
"You should change your car's oil every 3,000 miles."
Maybe 15 years ago. Please update this.
There were several other examples of outdated information.
I just did my best to remember the answers they expected based on the reading so I could pass the test.
On a good note. I did notice while driving a few days ago that my thoughts about the "idiot" in front of me were different. I wondered, "What is he late for?" Instead of "Get the F' off the road you loser, as I flip him off." So that's a good thing -
25. November 2022
Bewertung ohne vorherige Einladung
Ntsi
The voice recognition is a joke I had to call multiple times to have my account unlocked. I was at 88% completion and I got sent back to 41% and had to have that fixed. The website needs a lot of improvement. On the positive side when you ask a question through the messenger they responded very quickly.
17. November 2022
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Excelente material en linea
9. November 2022
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Great course
Great course. A good experience and I learn a lot from my course. It’s a good refresher course about traffic r laws.
27. Oktober 2022
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Honest Refresher
Course was well put together. I think updating the course with recent statics would be nice. I have been driving for over 60 years, and learned some interesting things. While I should not have done what I did, taking this course was good.
19. Oktober 2022
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gained a lot of knowledge after this…
gained a lot of knowledge after this class
14. Oktober 2022
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There are a couple of questions that…
There are a couple of questions that have incomplete answers or conflicting answers that lead you to a fail on the question.
10. Oktober 2022
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Great class very informative will…
Great class very informative will recommend to other people learn a lot of things that I didn’t know it’s definitely will make me a better driver thanks
4. Oktober 2022
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Me gusto mucho mi experiesencia .
Me gusto mucho mi experiencia con esta escuela me ayudaron en cualquier duda que.tuve me.explicaron de manera respetuosa,
Me.encanto que al.escribir que mi manera de.conducir mal fue por ansiedad ,me.dieron una clase.sobre eso.graciasNtsi
19. September 2022
Bewertung ohne vorherige Einladung
Antwort von National Traffic Safety Institute
Carmen,
¡Gracias por tomarse un tiempo valioso de su ajetreado día para dejar esta reseña y también por las increíbles cinco estrellas brillantes!
Escuchar las necesidades de nuestros clientes y revisar los valiosos comentarios de nuestros clientes es parte de la filosofía de NTSI y parte de lo que nos distingue.
Estamos muy contentos de que esto es lo que experimentó.
¡Gracias por unirse a la familia NTSI de conductores más seguros y también por esta excelente reseña!
Traffic Safety Level 1, easy informative
I took the Traffic Safety Level 1 course for getting a speeding ticket. I did learn a couple of things and it's always good to be reminded of how to be a safer driver. The course was easy to complete and they contact the police department for you. I am still going to double-check to make sure everything is documented, but NTSI made everything very easy.
17. September 2022
Bewertung ohne vorherige Einladung
Antwort von National Traffic Safety Institute
Greetings Gordon,
Thank you so much for taking time out of your busy day to post this great rating and review!
Feedback from valuable customers like YOU is what drives us to keep being the best.
Thank you again for this great review and for being a part of our NTSI family of safer drivers, Gordon!
I took your defensive driving class to…
I took your defensive driving class to remove a citation. I chose to add the audio and so glad I did! It took longer than the 4-41/2 hours. The website is very easy to navigate and the course is very informative. Thank you for such a well organized course!
Chris Pfarr
14. September 2022
Bewertung ohne vorherige Einladung
Antwort von National Traffic Safety Institute
Greetings Chris,
Thank you for taking time out of your day to leave these five fantastic stars and fabulous review too!
NTSI was started with the fundamental belief that every driver has the ability to be safer on the road.
How do we do that you may wonder? We do it by applying our scientifically proven formula of Values + Attitude = Behavior, NTSI developed courses that drastically reduce collisions.
Thank you too for calling out the great features NTSI has in all of our courses! NTSI works hard to have innovative functions, functions that are actually useful to the end User, built into our courses to make YOUR life easier.
So, thank you Chris for choosing NTSI, thank you for helping to reduce collisions, and thank you for joining our NTSI safer driver family.
Worthwhile Course
A good refresher course that reminds one of responsibilities of driving and how to do it better.
Easy to register and complete. A few trick questions on the final exam so read carefully.
14. September 2022
Bewertung ohne vorherige Einladung
Antwort von National Traffic Safety Institute
Greetings John,
Thank you for taking time out of your day to leave these five stars and fabulous review too!
NTSI knows that every minute counts and we genuinely appreciate the time you took to leave these stars.
NTSI was started with the fundamental belief that every driver has the ability to be safer on the road and we are so happy that you chose NTSI and have joined our Safer Driver Family!
So, thank you again John for those 5 shiny stars and lovely review (and the wise tip too!). Please stay safe out there!
This is an excellent course
This is an excellent course. I hated having to do it but the content was definitely useful and thought -provoking. I highly recommend it!
3. September 2022
Bewertung ohne vorherige Einladung
Antwort von National Traffic Safety Institute
Marvalyn,
Thank you so much for this five-star review, NTSI just loves shiny stars, they make the day bright!
NTSI works hard to bring the most interesting content, in an informative format, that is also easy to navigate, so that valued customers like YOU can enjoy an easy-to-use learning system.
Even if you hated having to do it, and we actually get that, we tried to make it as useful as possible!
Thank you again for this great review Marvalyn and thank you too for joining our NTSI safer driver family!
If you need to do the 5 hour pre…
If you need to do the 5 hour pre licensed course for your state, worried about downloading Zoom and needing just a desktop/ laptop computer, look no further. This online course can be done on a tablet or your cell phone, no Zoom required, it also has a audio read along optional feature and you can stop and start up your course where you left off. It is worth the time and money for this online course. The only thing that was frustrating was doing the voice recognition aka vocal print. I took me almost a week to complete the course
29. August 2022
Bewertung ohne vorherige Einladung
Antwort von National Traffic Safety Institute
Greetings Michael,
Thank you for taking time out of your day to leave these five fantastic stars and fabulous review too!
We are sorry about the frustration with the vocal print, however, please know that NTSI is mandated to have the required verification calls. Also mandatory are the codes with voice verifications and the strict security question protocols.
All of those interface requirements are *MANDATED* by the State of New York, by the DMV of New York and by the rules and regulations that govern such courses within New York.
That said, we are truly sorry to hear of your frustration, though profoundly grateful in the face of that frustration that you gave us 5 stars for the great content. You ROCK Michael, thank you!
Drive and stay safe out there Michael!
Good informative class
The course was informative and I honestly have to say I did learn information that I didn't know about.
Oregon traffic laws are different from Hawai'i laws.
29. August 2022
Bewertung ohne vorherige Einladung
Antwort von National Traffic Safety Institute
Greetings Diane,
Thank you for taking time out of your day to leave these five stars!
NTSI knows that every minute counts and we genuinely appreciate the time you took to leave these stars.
NTSI was started with the fundamental belief that every driver has the ability to be safer on the road and we are so happy that you chose NTSI and have joined our Safer Driver Family!
So, thank you again Diane for those 5 shiny stars and please stay safe out there!
It was very useful and well explained.
29. August 2022
Bewertung ohne vorherige Einladung
Antwort von National Traffic Safety Institute
Maria,
Thank you so much for your five shiny stars!
NTSI works hard to bring the most relevant content, in an informative format, that is also easy to navigate, so that valued customers like YOU can enjoy an easy-to-use learning system.
Thank you again for this great rating and thank you too for joining our NTSI safer driver family Maria!
IF I COULD GIVE THIS NEGATIVE STARS I…
IF I COULD GIVE THIS NEGATIVE STARS I WOULD!!!!!! The worst traffic school EVER DONT DO IT THRU THIS COMPANY!!!! They took extra money out of my account! Made up a bunch of different things to say when I have everything WRITE!! !!!!Paula Rosseler!!!!! WORST EVER SUPERVISOR IVE DELT WITH!!!!!! WONT EVER RECOMMEND SOMEONE!!!
23. August 2022
Bewertung ohne vorherige Einladung
Antwort von National Traffic Safety Institute
Denea,
NTSI regrets that you experienced frustration with your recent traffic school experience.
However, NTSI records all calls for customer service satisfaction, and after thorough review of your call, we can confirm that our rep did not treat you poorly in any way. Quite the contrary as the recording shows our rep was calm, kind, comforting, provided thoughtful answers, and even offered a refund that you declined. In the end you used the threat of retaliation against our rep, telling her you were going to post her full name on the internet with the obvious intent of maligning her and NTSI, and then you hung up on her.
Further review of your case, and said recorded customer service call, shows that you registered for the wrong court. The court system servers noted this error and auto transferred you to the correct court and the next time you logged into your course you were greeted with a Student prompt to "Settle Payment" which was the difference of the court fee between the incorrect court and the correct court. You then entered your credit card information again and the payment was processed. On 8/22/22 at 5:35PM an email confirming this additional payment was sent. No extra money was taken. NTSI does not have the ability to run a card after a payment has been made. NTSI does not store any credit card information. The only option NTSI has after a payment is to refund or void.
NTSI stands by our CSR Supervisor; she is one of the best in the field as evidenced by her superlative treatment of you and the genuine kindness demonstrated as she explained all of the above as well as suggested solutions that you rejected.
NTSI did everything we possibly could, and we wish you well with your traffic school needs.
Still Not able to schedule road test.
It took me a little while to understand , but once I got it I ran through the whole course. Definitely openers my eyes to a few things I didn’t know. But my issue at the moment is that I haven’t been able to schedule my road test yet and it’s been 4 days since I’ve completed the course.
Immediately after finishing the course I called the 1-800 number and spoke with a woman who sent me an email that said I would be able to schedule my road test in 24-48 hours and if there’s an issue NTSI would contact me. but that hasn’t been the case.
7. August 2022
Bewertung ohne vorherige Einladung
Antwort von National Traffic Safety Institute
Sulayman,
We are so very sorry to read this. Did you contact us?
We want to assist you, so please contact the NTSI directly at:
ntsiny@ntsi.com
Or call us at:
1-800-588-6874
If still needed, please know that NTSI will work to get you sorted.
Thank you!
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