Northgate Insurance Services Bewertungen 

11.218
TrustScore 4.5 von 5

4,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Northgate (Auxillis) were very capable with respect to managing the repair of my car that was recently involved in a "no fault" accident. The only slight problem I had was that I had paid extra on my... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Kate (Call Handler/ Adviser) at Northgate Insurance Services I would like to personally thank Kate at Northgate for her help this morning following an insurance claim made. She was very polite, h... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

This company, made a very difficult and stressful time, so much easier, by their help and professionalism. A hire car was organised in less than a day, and all other communication was done in a clear... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Always kept informed of what was happening.Great courtesy car provided delivered to our holiday home.Pleasant staff on phone and car delivery. Timely car pick up from home again with communication.... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Versicherungsagentur

Vom Unternehmen geschrieben

Northgate Insurance Services is the new name for Auxillis, reinforcing our position as one of the UK's leading insurance mobility and claims support providers. Whilst our name has changed, everything our customers and partners value remains the same – the same dedicated team, the same expertise, and the same trusted service you rely on every day. This change brings our expertise fully into Northgate Mobility – creating clearer, more connected propositions and a simpler way for customers and partners to access the full breadth of our offering. Backed by more than 30 years of trusted, award-winning support, the rebrand better reflects the transformation already underway – positioning Northgate Insurance Services as a broader, more connected mobility and claims partner, built around evolving customer needs.


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

11.218 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 92 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,3

Alle Bewertungen

(11.218)

923 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Friendly staff & really helpful

Friendly staff & really helpful. Good choice of car given as courtesy

8. Juni 2026
Bewertung ohne vorherige Einladung
Northgate Insurance Services-Logo

Antwort von Northgate Insurance Services

Thank you for the review and rating Louise!

Kind Regards,

Auxillis Online Team

Bewertet mit 5 von 5 Sternen

EXCELLENT COMPANY AND GREAT SERVICE

Brilliant and Professional Service from all involved at this company and Directline. Following a no fault accident, the staff took my wife’s account and as our car was not legally drivable arranged for the collection of it and delivery of a rental vehicle, for the following day. It was important as we only have one car and my wife’s dad was suffering from serious health issues in hospital.

From start to finish we were kept informed. The 3rd party tried to tell lies and regrettably our dash cam had failed, which made matters more challenging. The great news is that the staff at Auxillis and DL listened and sorted

I would say our premium is not unreasonable, but importantly, the policy is backed by a 10:10 company.

Thank you

8. Juni 2026
Bewertung ohne vorherige Einladung
Northgate Insurance Services-Logo

Antwort von Northgate Insurance Services

Hi Peter,

We are delighted in knowing our teams could help support your wife throughout service - this is something we always aim on achieving.

Thank you for the lovely review we really value your comments!

Auxillis Online Team

Bewertet mit 5 von 5 Sternen

Excellent Service

My insurance company arranged for me to use the services of Auxillis following damage to my vehicle by a third party. All the staff I came into contact with were professional and helpful and the service I received was very good. I would not hesitate to recommend.

10. April 2026
Bewertung ohne vorherige Einladung
Northgate Insurance Services-Logo

Antwort von Northgate Insurance Services

We are thrilled in knowing you would recommend us based on your recent experience with us Patricia!

Thank you for the review!

Auxillis Online Team

Bewertet mit 5 von 5 Sternen

Delivered to repair centre as…

Delivered to repair centre as requested, on time and in clean condition. All existing marks and scratches clearly identified. Good service and communication.

8. April 2026
Bewertung ohne vorherige Einladung
Northgate Insurance Services-Logo

Antwort von Northgate Insurance Services

Thank you for the lovely feedback Linda - it is great knowing you were satisfied with the service provided!

Kind Regards,

Auxillis Online Team

Bewertet mit 5 von 5 Sternen

Friendly

Friendly, and fast to respond, I just couldn't fault the service!

16. April 2026
Bewertung ohne vorherige Einladung
Northgate Insurance Services-Logo

Antwort von Northgate Insurance Services

Thank you for the kind feedback - your words are really appreciated by our teams!

Kind Regards,

Auxillis Online Team

Bewertet mit 5 von 5 Sternen

Delivery and pickup of vehicle on time

Delivery and pickup of vehicle on time. Notified all the way. A thoroughly enjoyable experience.

16. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Northgate Insurance Services

Thank you for taking the time to write us this review Ray!

We are pleased in knowing you were satisfied with the delivery/collection of hire car.

Kind Regards,

Auxillis Online Team

Bewertet mit 5 von 5 Sternen

EXCELLENT SERVICE....

Excellent Service. WOULD RECOMMEND THIS SERVICE.

Very prompt with updates when vehicle was in for repair from customer service staff .

7. Juni 2026
Bewertung ohne vorherige Einladung
Northgate Insurance Services-Logo

Antwort von Northgate Insurance Services

Thank you for taking the time to leave us this lovely review James! It really means a lot to the teams!

Kind Regards,

Auxillis Online Team

Bewertet mit 5 von 5 Sternen

The service we received was second to…

The service we received was second to none very punctual and great staff would recommend it to everybody.

8. April 2026
Bewertung ohne vorherige Einladung
Northgate Insurance Services-Logo

Antwort von Northgate Insurance Services

Thank you for the kind words Stephen - it is always appreciated by our teams!

Kind Regards,

Auxillis Online Team

Bewertet mit 5 von 5 Sternen

Great service they really look after…

Great service they really look after you from delivery to collection very polite and very knowledgeable would recommend them.

7. Juni 2026
Bewertung ohne vorherige Einladung
Northgate Insurance Services-Logo

Antwort von Northgate Insurance Services

We are thrilled in knowing you would recommend us based on your recent experience Mr Dhada!

Thankyou for the feedback!

Auxillis Online Team

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, friendly, honest

14. Mai 2026
Bewertung ohne vorherige Einladung
Northgate Insurance Services-Logo

Antwort von Northgate Insurance Services

We are grateful in knowing you found the service to be of excellent standard Jamal - thank you for the review!

Kind Regards,

Auxillis Online Team

Bewertet mit 5 von 5 Sternen

First time user

Everything went smoothly from start to finish and great communication.

1. Mai 2026
Bewertung ohne vorherige Einladung
Northgate Insurance Services-Logo

Antwort von Northgate Insurance Services

We are pleased in knowing you found the service to be a smooth one Paul - this is something we always aim to achieve!

Kind Regards,

Auxillis Online Team

Bewertet mit 5 von 5 Sternen

Auxillis were very quick to call us and…

Auxillis were very quick to call us and arrange the hire car and it was delivered early the next morning. Each time I had to call Auxillis due to repair delays they were understanding and easily extended my hire without problem.

17. Februar 2026
Bewertung ohne vorherige Einladung
Northgate Insurance Services-Logo

Antwort von Northgate Insurance Services

Thank you for the review and rating Andrew!

Kind Regards,

Auxillis Online Team

Bewertet mit 5 von 5 Sternen

Amazing and professional

Amazing and professional. Car looked spot on and staff were so friendly and nice. Thank you soo much

6. Juni 2026
Bewertung ohne vorherige Einladung
Northgate Insurance Services-Logo

Antwort von Northgate Insurance Services

Thank you for taking the time to leave us a review Craig!

Kind Regards,

Auxillis Online Team

Bewertet mit 5 von 5 Sternen

Brilliant!

Overall the whole experience and communication was excellent from staff, and the delivery of service.

20. April 2026
Bewertung ohne vorherige Einladung
Northgate Insurance Services-Logo

Antwort von Northgate Insurance Services

Thank you for the review and rating it really means a lot to the teams!

Kind Regards,

Auxillis Online Team

Bewertet mit 5 von 5 Sternen

Very good at arranging the repairs and…

Very good at arranging the repairs and the hire car was of good quality and well prepared.

9. April 2026
Bewertung ohne vorherige Einladung
Northgate Insurance Services-Logo

Antwort von Northgate Insurance Services

It is great knowing you were satisfied with the hire car provided - thank you for taking the time to leave us a review!

Kind Regards,

Auxillis Online Team

Bewertet mit 5 von 5 Sternen

Good to deal with company!

Auxillis were very helpful sorting a courtesy car for me recently. They delivered it and collected it from the repair company, making things easy. Thanks Auxillis!!

24. April 2026
Bewertung ohne vorherige Einladung
Northgate Insurance Services-Logo

Antwort von Northgate Insurance Services

Thank you for the kind feedback Gary - it really is appreciated by our teams!

Kind Regards,

Auxillis Online Team

Bewertet mit 5 von 5 Sternen

Well pleased with service

I was well pleased when they turned up with a vehicle of a very similar size to mine they were quick delivering it to. Staff were pleasant and friendly, very professional, thankyou.

2. Dezember 2025
Bewertung ohne vorherige Einladung
Northgate Insurance Services-Logo

Antwort von Northgate Insurance Services

We are thrilled in knowing you found our service to be a pleasant and friendly one Trevor! This is something we always aim on achieving!

Thank you for the review,

Auxillis Online Team

Bewertet mit 5 von 5 Sternen

Very pleasant staff on the phone and…

Very pleasant staff on the phone and delivery service

10. April 2026
Bewertung ohne vorherige Einladung
Northgate Insurance Services-Logo

Antwort von Northgate Insurance Services

Thank you for the review and rating - it is always appreciated by our teams!

Kind Regards,

Auxillis Online Team

Bewertet mit 5 von 5 Sternen

Excellent

Thank you for the excellent service from Auxillus. From the start of the hire to the finish everything was taken care of with care, precision and excellent customer service.
I would definitely recommend Auxillis.

17. April 2026
Bewertung ohne vorherige Einladung
Northgate Insurance Services-Logo

Antwort von Northgate Insurance Services

We are thrilled in knowing you would recommend us based on your recent experience Shelina - thank you for the review!

Kind Regards,

Auxillis Online Team

Bewertet mit 5 von 5 Sternen

Smooth and efficient

The car was delivered exactly as was told I was kept up to date by the driver at all times. The man that delivered the car explained all the buttons and gadgets as I am used to a very old car, it was agreed when the car would be picked up and the car was inspected and taken everything was smooth and efficient I can not find fault with anything

2. Februar 2026
Bewertung ohne vorherige Einladung
Northgate Insurance Services-Logo

Antwort von Northgate Insurance Services

Thank you for the lovely review Alison your words really mean a lot to our teams!

Kind Regards,

Auxillis Online Team

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