Terrible customer service and poor quality device. Cheap chinese goods not quality Nordic products as advise. Long delivery times and poor quality heavy massager. Not ergonomic at all, heavy to hold a... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The product works. No doubt about it. I am seeing small improvements every week after just 8 weeks. The customer service is unbelievably good. Jhon was extremely helpful and super fast to respond t... Mehr ansehen
absolutely love my Nordic Sculpt device! From day one, it did exactly what it said it would, and I was genuinely thrilled with the results. So when it stopped working after about 3 months, I... Mehr ansehen
I recently contacted customer service with my questions regarding the usage of their machines. Not only did the reply come from Erika promptly, but she went into great length to help me out with the b... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Nordic Sculpt
Vom Unternehmen geschrieben
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
Kontaktinformationen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 89 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Top notch customer service
I received my order and only part of it had shipped. I was unaware that it was being sent in two parts. I emailed the support team with my concern that I was missing a product and had a response right away. She explained the situation, apologized and assured me that it was on its way. My correspondence with Kristina was first class customer service. Great company

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I had an issue with a delivery
I had an issue with a delivery. When I contacted Nordic Sculpt I received a reply back under 24 hours. The customer service I received from all the team at Nordic Sculpt was very friendly and efficient, especially from Kristina who was truly amazing and went above and beyond to help me. I can honestly say I highly recommend Nordic Sculpt to anyone thinking of buying any of their products

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Great customer service
Great customer service , Kristina is brilliant and great product

Antwort von Nordic Sculpt
I want to thank Erika for her amazing…
I want to thank Erika for her amazing service and prompt response and support to me on my Nordic scuplt device. Very thankful to her for all she did.

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Great customer service
I had a query about how to use the device I bought. Rex replied immediately and I was really happy with how detailed, Informative and knowledgeable he was.

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3 weeks and counting...
I ordered this product 3 weeks ago and, after 8 or 9 days I emailed requesting an update on order. I was then told that the smart pads were out of stock (which should have been stated on their website). Then I was told my order would be shipped and then told it was being handed over to the local courier. I received a tracking number 8 days ago (and for 8 days it has stated 'parcel is being prepared by the shipper). After 3 weeks, I am frustrated as I have received regular emails with 'updates' and 'promises' and yet still I wait.

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Customer service were brilliant with my…
Customer service were brilliant with my query. Erica went out of her way to help.

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Excellent Customer Service
Although I had a problem with my device the customer service was excellent. I dealt with Kristina and her customer service was great. These things happen and a replacement is on its way without any hassle.

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I recently had an issue with my device…
I recently had an issue with my device & was assisted by Rex, who provided outstanding service. He was incredibly prompt in responding & resolved the problem quickly & professionally. It is rare to experience such efficient seamless support, & I was genuinely impressed. Rex is a real asset, & his commitment to delivering excellent customer service truly stands out. Thank you Rex .

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Fast response Jhon answered my query…
Fast response Jhon answered my query quickly and concisley! Thanks

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it reaches 99 dB!
Very strange that around 90% of the reviews here focus on customer service rather than the actual product performance, that should already be a warning sign.
Unfortunately, my experience confirms why.
I received a defective massager that is extremely loud and makes a knocking noise at higher speeds. I measured the noise level - it reaches 99 dB(!), which is completely unacceptable for this type of device. It is literally unusable without earplugs.
The packaging was also very poor - the product arrived wrapped only in plastic, and the box itself had a hole in it. Honestly, it looked more like a Temu delivery than a “premium” brand.
For the past week I’ve been going back and forth via email. I keep receiving polite messages about how much they care about customer satisfaction, but nothing actually gets resolved.
I am not willing to pay around €30 to return a defective product. This should clearly be treated as a faulty item, not a standard return.
At this point, I am very disappointed - both with the product quality and how this situation is being handled.

Antwort von Nordic Sculpt
Great customer service!!
I needed help deciding what treatment was best for me. Kristina helped me out and it made the choice really easy after she guided me. She was really helpful and was the reason I bought what I wanted today. Usually I don’t get that kind of assistance in person let alone on message but I’m really happy with her customer service she was great! 11/10

Antwort von Nordic Sculpt
The results speak for themselves 3 week check in
I’ve been using my Nordisculpt Bodysculpt 1.0 for just under 3 weeks now and I’m honestly so impressed with the results already. And when I say I have tried so many different products and devices and am not kidding. You can actually see the difference in my photos (not sure how to add them here) - my skin looks tighter, smoother, and so much more toned. I didn’t expect to notice changes this quickly, but it’s genuinely working. Safe to say I’m saying goodbye to saggy, overstretched skin 👋✨

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ERIKA was very helpful I sent an email…
ERIKA was very helpful I sent an email about My order and she responded very quickly and Erika was very pleasant in her response

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Great buying experience
I bought the whole pack and found the purchase easy
Shipping was longer than expected but still had it delivered within 2 weeks. Had some queries along the way and all were answered promptly, Erica was great on the comms with prompt responses

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Amazing customer support
Erika with customer support was truly amazing!

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Amazing customer service
Amazing customer service
I order the Nordic sculp with accessories for my partner as a gift . On arrival we discovered one of the bottles had leaked I contacted ERIKA at Nordic customer services and with hesitation a new bottle was placed in the post 👏 well done team

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It takes a while to receive but…
It takes a while to receive but customer service was quick to respond and ensure that they were working on getting it to me asap… Erika was polite and answered all my questions.

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Great customer service from Rex
Great customer service from Rex , was so helpful sorting out my faulty machine and sending me a new one . Would highly recommend this product

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Jhon was very helpful
Jhon was very helpful and understanding.Very quick and efficient.I had a defective 1.0 nordic sculpt which stopped working and within minutes he had arranged for a new one to be sent out to me. Definitely 5 out of 5 customer service.

Antwort von Nordic Sculpt
So funktioniert Trustpilot
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