Terrible customer service and poor quality device. Cheap chinese goods not quality Nordic products as advise. Long delivery times and poor quality heavy massager. Not ergonomic at all, heavy to hold a... Mehr ansehen
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Das sagen Bewerter
The product works. No doubt about it. I am seeing small improvements every week after just 8 weeks. The customer service is unbelievably good. Jhon was extremely helpful and super fast to respond t... Mehr ansehen
absolutely love my Nordic Sculpt device! From day one, it did exactly what it said it would, and I was genuinely thrilled with the results. So when it stopped working after about 3 months, I... Mehr ansehen
Although I won’t be purchasing this item I am grateful for the info Rex send me, he was quick to respond and gave very detailed explanations. I’m sure this item will be great for at home users, I own... Mehr ansehen
Unternehmensdetails
Über Nordic Sculpt
Vom Unternehmen geschrieben
Our team is here to help—and we take every issue seriously.
If you’re experiencing a problem, please reach out to us at support@nordicsculpt.com and we’ll sort it out shortly.
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
Kontaktinformationen
4,3
Hervorragend
592 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 89 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
The team is highly professional
The team is highly professional, very attentive, knowledgeable and helpful. Special thanks to Erika , who helped me a lot with a remarkable high quality service.
11. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Jacqueline,
Thank you for the 5-star review! I’m so proud to hear our team made such a professional and attentive impression on you.
A special thanks to Erika as well—I’ll be sure to pass along your kind words about her remarkable service. It’s always our goal to provide that high-quality support! Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Rex was very prompt and helpful with my…
Rex was very prompt and helpful with my questions.
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Sharon,
Thank you for the 5-star review! I’m so happy to hear that Rex was prompt and helpful in answering your questions.
Providing quick and clear information is what we aim for, and I’ll be sure to pass your feedback along to him! Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions as you continue with Nordic Sculpt.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Waste of money broke after 2 uses
Waste of money broke after 2 uses. Terrible customer service hard to get refund.
1. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Julie,
I am very sorry to hear that your device stopped working so soon; this is certainly not the quality we expect for our customers.
I have attempted to locate your order to resolve this, but I cannot find a record under your name, and I haven't received a response to the information request I sent you via Trustpilot. We want to make this right, but we need your order details to do so.
Please contact us directly at support@nordicsculpt.com and mention my name, Arnold. I would be glad to personally handle this, arrange a replacement or refund, and improve your experience with us immediately.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Wonderful experiance
Respected my experiance is wonderful. It was imposible to deliver my order to my address and in 36 hours I was informed and my order was cancelled. I got all money back in 2 days. I have great experiance in comunication with John. Thanks for Your profesional approch and work.
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Aneta,
Thank you for the 5-star review! I am so glad to hear that even though we couldn't complete the delivery, John made the cancellation and refund process seamless for you.
We believe that professional communication and quick resolutions are just as important as the products themselves. I’ll be sure to pass your kind words along to John! Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever decide to try our products again or have any further questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
I had a defective machine and they sent…
I had a defective machine and they sent me a brand new machine at no cost to me. Thank you John and Rex
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Lauren,
Thank you for the 5-star review! I’m so glad to hear that Jhon and Rex were able to get that replacement sorted for you quickly and at no extra cost. We stand behind our products, and we want to make sure you have a working machine to reach your goals!
I’ll be sure to pass your thanks along to both of them. Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have questions as you start using your new device.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Kristina and Erika where quick to help…
Kristina and Erika where quick to help and respond to clarify questions regarding my order. Offered help and guidance. Very much appreciate them.
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Michelle,
Thank you for the 5-star review! I’m so happy to hear that Kristina and Erika were able to provide the quick responses and guidance you needed for your order.
Clarifying those early questions is so important, and I’ll be sure to pass your appreciation along to both of them. Please remember that you can contact our support anytime at support@nordicsculpt.com if you need any more help or guidance as you receive and start using your order!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Hi I would just like to say John and…
Hi I would just like to say John and Rex were brilliant with my query I had on my device, they were efficient and very friendly and I can’t say anything but good on the customer service. Thank you. 🤩
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Danielle,
Thank you for the 5-star review! I’m so happy to hear that Jhon and Rex teamed up to provide you with such efficient and friendly service. 🤩
We strive for nothing but the best for our customers, so your kind words truly mean a lot to the team. I’ll be sure to pass your thanks along to both of them! Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions as you use your device.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great customer service from Jhon when
Great customer service from Jhon when making enquiry to buy the product
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Dina,
Thank you for the 5-star review! I’m so glad to hear that Jhon provided such a great experience while you were looking into our products.
We want our customers to feel informed and confident before they even make a purchase, so it’s wonderful to know Jhon was there to help. Please remember that you can contact our support anytime at support@nordicsculpt.com if you have more questions or need any assistance once your order arrives!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great device and customer service!
I've been using my Nordic sculpt device for a little while now and am happy with the results so far. My machine stopped working so I contacted their customer service team and was helped by Jhon, who got a replacement sorted the same day. Very impressed with how quickly it was sorted out! Very happy with the service all around!
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Jenny,
Thank you for the 5-star review! I’m so happy to hear that you’re already seeing great results with your Nordic Sculpt—that is exactly what we love to hear.
I’m also glad Jhon was able to jump in and get your replacement sorted the very same day. We want to make sure your progress isn’t interrupted! I'll be sure to pass your praise along to him. Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions as you continue your journey.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Outstanding customer service!
When my product stopped functioning, Jhon at NordicSculpt was so helpful and efficient in replying to my concerns! I sent videos as requested and got back timely replies. They are sending a replacement at no cost to me and no need to send the faulty product back. I’m really looking forward to continuing my journey with Nordic Sculpt and smoothing out my problem areas. So far the service has been excellent! Jhon is an amazing customer representative. 😄💃🏼🌟
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Elizabeth,
Thank you for such a vibrant 5-star review! I’m so happy to hear that Jhon made the replacement process smooth and stress-free for you. We want you to focus on your results, not on troubleshooting, so I’m glad we could get that new device out to you quickly!
I’ll be sure to share your kind words with Jhon—he’ll be thrilled to know he helped you get back on track with your journey. Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have questions as you work toward those smoothing results.
Enjoy your new device!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great Customer Service
Kristina and Jhon were incredibly helpful and supportive throughout this process. They both handled my issue quickly, kept me informed, and made everything easy and stress‑free. I really appreciate their help and great customer service. Thank you again!
6. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Sally,
Thank you so much for the 5-star review! I’m happy to hear that Kristina and Jhon worked together to make your experience smooth and stress-free.
We know that having multiple people involved can sometimes be confusing, so I’m glad they kept you well-informed and resolved everything quickly. I’ll be sure to share your kind words with both of them! Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Fake company
This company is based in China. Ships items weeks after the estimated delivery time. The products are cheap designs you can buy for 1/8 of the price elsewhere. They don't provide the free gifts and 100 day guarantee is false. Luckily I paid via PayPal and have been assured that I will get a full refund. But the company are dragging out the process. Please look up online as they are banned from trust pilot for fake reviews.
I intend to post this constantly until they authorize my refund.
Luckily PayPal sided in my favor and granted a refund. Despite the company trying to refuse this.
As for the reply to this review. I have been emailing back and forth for weeks so they know my email and order number. I ordered direct so no. There is no chance that a fake company is involved.
6. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Hannah,
I am sincerely sorry to hear about this experience, but I would like to clarify some information to help you. After a thorough search, we cannot find an account or order under this name or email in our system. It is very common for 'copycat' websites to use our name and images to sell low-quality imitations, which often leads to the shipping delays and missing gifts you described. We are an active and verified brand, and we want to ensure you are dealing with the official Nordic Sculpt.
I have reached out to you personally via the email provided here to investigate this further. If you can provide your order number, I would be glad to help you resolve this and improve your experience, even if you accidentally purchased from a different site.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
I finally received the product after…
I finally received the product after almost 4 weeks of waiting for it. Jhon was very helpful and was able to check on my order. Since I just received my order I’ll be trying it and let you know how everything goes. I’m giving 4 stars only because it took too long to get it. My star rating might change after I try the product for a month.
30. März 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi there,
Thank you for the 4-star review! I’m so glad to hear that Jhon was able to assist you and keep you updated while you waited for your order to arrive.
I sincerely apologize for the delay in shipping. We always aim to get our products into our customers' hands as quickly as possible, and I appreciate your patience during those four weeks.
We are excited for you to start your journey! Please remember that you can contact our support anytime at support@nordicsculpt.com if you have any questions during your first month of use. We look forward to hearing about your results!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Good customer service from Erika
Good customer service from Erika. I had emailed as tracking wasn’t showing, she replied quickly and went further 2 days later to email again checking I had received it 👍
2. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Julie,
Thank you for the 5-star review! I’m so happy to hear that Erika not only cleared up your tracking query but also took the extra step to follow up and ensure your parcel arrived safely. 👍
We aim for that level of proactive care with every order. Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have questions as you start using your order!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Nordic sculpt
Had an issue with the machine and contacted nordic sculpt within 24h I had a very quick response and within 48h my issue was resolved...I cannot say enough how helpful all of customer service was especially Erika she delt with the issue straight away and all was resolved 👏👏definitely 10/10....thank you
3. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Esther,
Thank you for the 10/10 rating! I’m so impressed to hear that your issue was fully resolved within 48 hours. Erika is fantastic at jumping into action, and I’ll be sure to pass your high praise along to her and the rest of the team. 👏👏
We want your experience with your machine to be seamless, so please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Nordic revue
Kristina got back to me very quickly and offered help whenever I need.
2. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Joanne,
Thank you for the 5-star review! I’m so glad to hear that Kristina got back to you quickly and made sure you felt supported.
We aim to be there for our customers every step of the way, so it’s great to know she hit the mark! Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need help or have more questions as you use your device.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great Customer service From Rex..
Great Customer service From Rex... Thank you for you're help and support. :)
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi RBS,
Thank you for the 5-star rating! I’m so happy to hear that Rex provided the help and support you needed. We love seeing that smiley face!
I’ll be sure to pass your thanks along to him—it really motivates the team. Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever have more questions or just want to share your progress.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Brilliant customer service
Brilliant customer service, my Nordic sculpt device broke and they quickly responded and sent a replacement. They recently contacted me to hear about my experience and results after approximately 6 weeks of using Nordic sculpt. I haven’t yet started seeing noticeable improvements and Rex from customer service promptly answered my questions and also sent me recommendations. I will follow their advice and post a review in a couple of weeks regarding my results.
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Fi,
Thank you for this detailed 5-star review! I’m so glad to hear that Rex has been such a great support, from quickly handling your replacement to providing expert recommendations for your 6-week progress check-in.
Results can vary, and sometimes a few personalized tips are all it takes to get things moving. I’ll be sure to pass your feedback to Rex—he’ll be excited to hear how you get on! Please remember that you can contact our support anytime at support@nordicsculpt.com if you have more questions as you follow those recommendations.
We look forward to your next update!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Replacement
I bought my hand set November last year and it has just broken. I immediately emailed and Rex sorted my problem out immediately with a replacement. Rex was very efficient and professional aswel as extremely helpful so thank you Rex!
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Danielle,
Thank you for the 5-star review! I’m so glad to hear that Rex was able to step in and provide such an efficient and professional solution for you. We stand by the quality of our handsets, and I'm happy we could get a replacement sorted out immediately.
I’ll be sure to share your thanks with Rex! Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have questions about your new device.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Thank you Kristine for all you support…
Thank you Kristine for all you support and quick reply. Your customer service is way and beyond.
30. März 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Karen,
Thank you so much for the 5-star review! I am glad to hear that Kristina provided such exceptional support and quick replies.
"Above and beyond" is exactly what we strive for, and I’ll be sure to share your appreciation with her! Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have questions about your device.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
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