I’ve ordered products twice. In one occasion one of the products was broken and on the second one one item was missing. However, the customer service was good and solved my issues within a reasonable... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Very quick delivery which was great because my old weighing scale ( bought 10 years ago from Nisbets ) had stopped working. I like the scales i bought, vogue waterproof electric scales, one problem i... Mehr ansehen
Unternehmen hat geantwortet
Excellent first order,couldn’t beleive how fast it arrived, 5 stars. My second order didn’t arrive, but I realised I hadn’t received any delivery updates, and thought perhaps I d made an ordering mis... Mehr ansehen
Unternehmen hat geantwortet
Good kit, prompt delivery A good site for catering-quality machines and supplies. Not the low-price option, but good value for money. Prompt delivery. We're not in the catering business, but regular... Mehr ansehen
Unternehmen hat geantwortet
4,3
Hervorragend
1804 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I had products saved in my basket
I had products saved in my basket, got an email with a code that I could use 10% discount, the code didn’t work. Contacted customer service and was told that on some items I.e Nisbets essentials I could not use the discount. Why would I get a discount in the first place on items that were not discountable?
Regards
Peter
3. September 2026
Antwort von Nisbets Ireland
We appreciate you sharing your experience with us regarding the discount code. We understand your frustration when a promotional offer doesn't apply as expected, especially after saving items in your basket. We are reviewing our discount code communication process to ensure clarity on applicable items. Your feedback is valuable in helping us improve our services. Your Account Manager will be in contact to discuss further with you .
Ordered 4 Boxes of Napkins
Ordered 4 Boxes of Napkins, it has taken 3 weeks & still no sign.
I should have been contacted with an update if there was a problem with supply chain.
3. September 2026
Antwort von Nisbets Ireland
We sincerely apologize for the significant delay with your napkin order and the lack of communication. We are actively investigating this issue to understand what went wrong and prevent future occurrences. We will contact your personally to update you on this.
The delivery was super fast but they…
The delivery was super fast but they delivered the wrong item! However, I contacted the customer service team and they responded really quickly and sent me the correct item straight away. They were very good to deal with and apologised for the mistake, so I'm happy overall with their service despite the mix-up.
10. September 2026
Antwort von Nisbets Ireland
We appreciate you sharing your experience with us. We're glad our team was able to quickly resolve the mix-up and send the correct item. We are always working to improve our service and prevent such issues.
There was a problem with the item I…
There was a problem with the item I ordered when I received it. The matter was resolved by the staff within the hour and a replacement sent immediately. Excellent customer service.
30. August 2026
Antwort von Nisbets Ireland
We're truly glad to hear our team could quickly resolve the issue with your order and send a replacement so promptly. We appreciate you acknowledging our excellent customer service. Thank you for your positive feedback!
Next day delivery false advertising
Claims to be next day delivery, it was 3 working days slow, the material isn't very breathable at all, 20 euro chef jackets on amazon like the portwest ones with the yellow collar are much better quality
10. September 2026
Antwort von Nisbets Ireland
We appreciate you taking the time to share your feedback. We are concerned to hear about the delivery delay and that the chef jacket material did not meet your expectations for breathability. We are reviewing our delivery processes and product quality based on your comments.
I ordered toothpicks on the 2nd…
I ordered toothpicks on the 2nd September today is the 10th & I still have not received my item.
9. September 2026
Antwort von Nisbets Ireland
We are very sorry to hear your order has not yet arrived. We are looking into this delivery delay for you immediately. We will contact you personally to update you.
Antwort von Nisbets Ireland
We're very happy to hear you received prompt service and your order was exactly as described. Thank you for sharing your positive experience with us.
Excellent quality products
The range of quality professional products available,the website is very easy to place orders on , affordable quality products, professional packaging on all goods and overnight deliveries,very helpful and knowledgeable staff when required on the end of the phone.Keep up the great work.
9. September 2026
Antwort von Nisbets Ireland
We are so happy to hear that you appreciate our range of professional products, the ease of ordering on our website, and our affordable, quality items. We are also glad that our professional packaging and overnight deliveries met your expectations, and that our staff was helpful. We truly value your kind words and continued support.
Antwort von Nisbets Ireland
We're so glad to hear you enjoyed the quality and our service. Thank you for your kind words.
Delivered extremely quickly
Delivered extremely quickly, in good condition and exactly as ordered. I would have no hesitation ordering from Nisbets again.
8. September 2026
Antwort von Nisbets Ireland
Thank you for your fantastic review! We're so glad to hear that your order arrived quickly, in great condition, and was exactly what you expected. We appreciate your kind words.
Antwort von Nisbets Ireland
We are so glad to hear that everything went smoothly and efficiently for you. Thank you for taking the time to share your positive feedback with us.
Sales and service are good.
Sales and service are good.
Staff are very helpful.
Delivery is fast.
8. September 2026
Antwort von Nisbets Ireland
We're so pleased to hear that you found our sales and service to be good, and that our staff were very helpful. We're also delighted that your delivery was fast! Thank you for your wonderful feedback.
Antwort von Nisbets Ireland
We're so pleased to hear you enjoyed our products and experienced fast delivery. Thank you for your wonderful feedback!
I ordered 3 and only received 1
I ordered 3 and only received 1, Note said rest to follow. I don't want to pay extra postage.
6. September 2026
Antwort von Nisbets Ireland
We're sorry to hear about the incomplete order and your concern about additional postage. Rest assured you will not be charged extra postage on these items. We will email you personally to let you know what the delay is here. Apologies again!
Antwort von Nisbets Ireland
We are happy to hear the service was great, thanks for you kind words!
Excellent Quality. Fast Shipping.
My first time using Nisbet's and it was a great experience. Their shipping was incredible and the product has been super sturdy, excellent quality. I will definitely use them again.
31. August 2026
Antwort von Nisbets Ireland
We are so pleased to hear that your first experience with us was a great one! We truly appreciate your kind words about our shipping and product quality. We look forward to serving you again.
Antwort von Nisbets Ireland
Thank you very much for the positive feedback!
Good service one of my iteams was…
Good service one of my iteams was broken upon arrival contacted support had a new 1 in the post by days end
6. September 2026
Antwort von Nisbets Ireland
We are happy to hear that our support team was able to quickly resolve the issue with the damaged item and send a replacement. We appreciate your positive feedback.
Good range of products
Good range of products - clearly labeled ex-stock or back-order. Easy payment on line and prompt delivery.
6. September 2026
Antwort von Nisbets Ireland
We're so happy to hear you appreciate our product range, clear labeling, easy payment, and prompt delivery. Thank you for your wonderful feedback!
So funktioniert Trustpilot
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