Piszę 11/07. Zamówiłem ze strony zestaw podręczników. Zamówiłem jako gość, bo nie mogłem się zarejestrować na stronie (zamiast do formularza za każdym razem wracało mnie na stronę główną). W wyniku b... Mehr ansehen
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Das sagen Bewerter
Nothing went wrong, the only thing that was unfortunate is that my package took about three weeks to arrive, but i guess that's normal when shipping something from japan to europe... I got the trackin... Mehr ansehen
The set of books I ordered arrived in good time. I was informed regularly enough about their status so that I didn't begin to have doubts about when they'd arrive. The books were in excellent condtion... Mehr ansehen
Ordered a set of Minna no Nihon books. They were packed well and arrived in perfect condition. My package took 2.5 weeks to arrive (18 days) which includes 5 days between the order and it being... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Nipponrama makes it easy and affordable to buy directly in Japan from anywhere in the world. We offer the best prices on the highest quality Japanese products and ship directly to your door.
Kontaktinformationen
Japan
- nipponrama.com
4,1
Gut
58 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Nipponrama offers the best books for…
Nipponrama offers the best books for learning japanese. They have resonable prices and fast shipment. Also website and customer service is in many languages what is very helpful.
Warning for Polish customers: you’ll have to pay extra VAT fee.
25. August 2023
Bewertung ohne vorherige Einladung
Great value
Ordered my genki 1 books from here. Best value for money I could find! Order process could use a little transparency since it took a couple days from purchase date for my order to get shipped out. Shipping was also faster than the estimated time.
21. August 2023
Bewertung ohne vorherige Einladung
Great experience with Nipponrama
Package was secured, great experience and good delivery time
4. August 2023
Bewertung ohne vorherige Einladung
products has a really good quality
products has a really good quality . Moreover delivery is fast
5. August 2023
Bewertung ohne vorherige Einladung
It was easy to order and the products…
It was easy to order and the products arrived as scheduled. Very happy with the whole process.
22. April 2023
Bewertung ohne vorherige Einladung
Fast and reliable
Fast and reliable, an altogether great experience! Very nice, too. The only snag I had was that I didn't automatically receive the tracking number when the order was dispatched. A short exchange of messages later, I had it.
24. April 2023
Bewertung ohne vorherige Einladung
Nipponrama is a legitimate online shop
I was very hesitant to order from Nipponrama because their social media links (Twitter, Instagram, etc) aren't really updated and mention very little/nothing about their online shop. It just seemed like it was connected to some guy posting about his time in Japan.
However, after reading some of the recent reviews on Trustpilot I thought I'd take the plunge (fully accepting it might be a scam). It's very hard to source Japanese Language Proficiency Test textbooks from physical shops in Australia, so online seemed the only way to go.
On 6 April 2023, I purchased the 'Nihongo Sou Matome JLPT N2: Complete Set' with Express Post. I received a confirmation email saying that my order was received.
On 10 April, I received a second email saying my order was now 'complete'. It said 'Thanks for shopping with us' so I assume this meant that it had/was about to be dispatched.
Today, 14 April, the order arrived at my home.
This was actually really fast compared to some online retailers I have dealt with from various countries. I was kind of expecting it would arrive late next week, even with the Express Post option.
I have rated my experience 5 stars, but it's probably more 4.5 stars. I think the service could be improved if Nipponrama did the following things:
1. Users can register a Nipponrama account and track their orders, view order/invoices, etc.
2. Users receive better communication (e.g. Your order has been shipped. The estimated delivery date is XX.')
3. Nipponrama update their social media and include more references to their online shop. They might advertise their Japanese textbooks this way which would drive much more traffic to their site.
The third improvement point might be the most important, because although the web shop is really slick and has plenty of photos, etc., the lack of presence on their social media obviously makes potential buyers suspect it might be a scam. That's really unfortunate.
Anyway, I've opened the package and all 7 textbooks are in excellent condition. I cannot fault Nipponrama at all on this.
I hope this review encourages others to consider using their shop because I was certainly hesitant to begin with. I have no affiliation with Nipponrama nor am I receiving any incentive to post this review -- it just seems like the right thing to do.
Thank you, Nipponrama team. :)
14. April 2023
Bewertung ohne vorherige Einladung
Melhor jeito de comprar livros do nōryoku shiken
Entrega no prazo, preço acessível, Suporte atencioso.
16. November 2022
Bewertung ohne vorherige Einladung
Recommended
It's a legit store. I received my package after about 2.5 weeks which is fine for me. However I wish they could improve their order processing. It took one week before the package was sent and there wasn't any communication during this time. The shipping to Finland only took 2-3 days. May be they didn't have the item in stock or the company consists of just few people (handwritten documents in the package). Nevertheless would order from them again given the prices they offer are very competitive.
2. März 2023
Bewertung ohne vorherige Einladung
Great store for Japanese learners :)
Easy to navigate, great prices and amazing availability of products for those who want to learn Japanese! The package was very well packed, the books arrived with no damage. I really liked it and recommend it to everyone :) Will be coming back to get new books soon :)
16. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Nipponrama
Dear Paulina,
Thank you for taking the time to leave a positive review about your experience with Nipponrama on Trustpilot. We're thrilled to hear that you found our website easy to navigate and that we had the products you were looking for to learn Japanese.
We're also glad to hear that you were pleased with the packaging and that your books arrived without any damage. At Nipponrama, we take great care to ensure that all of our products are packaged securely and arrive in pristine condition.
We appreciate your recommendation and are excited to hear that you'll be coming back for more books soon. Our team is always happy to assist you in finding the right resources for your Japanese language learning journey.
Thank you again for choosing Nipponrama, and we look forward to serving you again in the future.
Best regards,
The Nipponrama Team
Everything OK, but the delivery exceeded 14 days.
I ordered some books to Poland on 2022-12-08. I was hoping that they would arrive before Christmas, because the delivery time was listed as 7-14 days. Well, they finally arrived after 20 days. It's not the store's fault, of course, but when ordering to Europe take this into account.
28. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Nipponrama
Dear valued customer,
Thank you for taking the time to leave a review about your experience with Nipponrama on Trustpilot. We're sorry to hear that your order took longer than expected to arrive.
We strive to provide accurate delivery estimates on our website, but unfortunately, shipping times can be affected by factors beyond our control, such as customs and public holidays. We understand that receiving your order in a timely manner is important, particularly during the holiday season.
We appreciate your understanding and would like to assure you that we're constantly working to improve our shipping process to ensure that orders are delivered as quickly and efficiently as possible.
If you have any further questions or concerns, please don't hesitate to reach out to us. We value your feedback and will use it to continue improving our services.
Thank you for choosing Nipponrama as your source for Japanese language learning materials, and we hope to have the opportunity to serve you again in the future.
Best regards,
The Nipponrama Team
Trustworthy, transparent site to order Japanese books
The JLPT N3 study books I was looking for were super difficult to find on almost any trustworthy site. I found them on Nipponrama and did a bit of research before purchasing. Luckily, the order process, communication, and delivery all went super smoothly. I would definitely order from them again.
4. Januar 2023
Bewertung ohne vorherige Einladung
Antwort von Nipponrama
Dear Raquel,
Thank you for sharing your positive experience with Nipponrama on Trustpilot. We're happy to hear that you were able to find the JLPT N3 study books you were looking for on our website, and that your research gave you the confidence to make a purchase.
We understand that finding trustworthy sources for Japanese language learning materials can be challenging, and we're honored that you chose Nipponrama for your needs. We're glad to hear that the order process, communication, and delivery all went smoothly, and that you would consider ordering from us again in the future.
At Nipponrama, we're committed to providing high-quality Japanese language learning materials and exceptional customer service. If you have any further questions or concerns, please don't hesitate to contact us.
Thank you again for your kind words, and we look forward to serving you again in the future.
Best regards,
The Nipponrama Team
Very happy!
Easy to order online. Very efficient delivery to Australia.
5. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Nipponrama
Dear Martin,
Thank you for taking the time to leave a positive review about your experience with Nipponrama on Trustpilot. We're thrilled to hear that you found the online ordering process easy and that your delivery to Australia was efficient.
At Nipponrama, we strive to make the ordering process as easy and convenient as possible, and we're glad to hear that we met your expectations. We also understand that fast and reliable shipping is important, particularly for international orders, and we're happy to hear that your package arrived in a timely manner.
If you have any further questions or concerns, please don't hesitate to reach out to us. Our team is always happy to assist you in finding the right Japanese language learning materials for your needs.
Thank you for choosing Nipponrama, and we hope to have the opportunity to serve you again in the future.
Best regards,
The Nipponrama Team
Great products and fast delivery
22. Januar 2023
Bewertung ohne vorherige Einladung
Fast and overall great
Got everything very fast with Japanese-style online tracking! Everything (3 books) was just the way it should. N1, I'm coming for you:D
18. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Nipponrama
Dear Zofia,
Thank you for taking the time to share your positive experience with Nipponrama on Trustpilot. We're thrilled to hear that you received your order quickly and that the online tracking was helpful in keeping you informed about your package's progress on its long journey across the globe.
We're glad to hear that everything arrived in good condition and that you're excited to use your three books to study for JLPT N1. At Nipponrama, we're passionate about helping our customers achieve their language learning goals, and we're honored to be a part of your journey.
If you have any further questions or concerns, please don't hesitate to reach out to us. Our team is always happy to assist you in finding the right resources for your studies.
Thank you again for choosing Nipponrama, and we wish you the best of luck in your Japanese language learning journey!
Best regards,
The Nipponrama Team
Good customer service
My order was missing some information that was going to delay it from being shipped. Was able to work it out with them through email in a day so that there was no delay in my order. Very responsive customer service.
14. November 2022
Bewertung ohne vorherige Einladung
Antwort von Nipponrama
Dear Will,
Thank you for taking the time to share your positive experience with Nipponrama's customer service team on Trustpilot. We're glad to hear that we were able to resolve the issue with your order promptly and ensure that there were no delays in the shipping process.
At Nipponrama, we always strive to provide exceptional customer service, and we're thrilled to hear that our team was able to meet your expectations. If you have any further questions or concerns, please don't hesitate to reach out to us.
Thank you again for choosing Nipponrama as your source for Japanese language learning books, and we hope to continue serving you in the future.
Best regards,
The Nipponrama Team
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